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26 Cards in this Set

  • Front
  • Back
communication
concious/unconcious, intentional/unintentional process in which feelings and ideas are expressed as verbal/nonverbal messages that are sent, received and comprehended
public communication
sending a message to an audience
selective communication
we can pick what symbols we use
source
originator of the message
receiver
recipient of the message
messages
actual messages being sent
feedback
response to a message
frame of reference
perceptual screen
perceptions
the way you view the world
encode
putting ideas into message form
primary signal system
all sense -- seeing, hearing, tasting, smelling, touching
decode
translating the message
channel
the channel the message travels through (face to face, phone, TV)
noise
potential disruptions to the communication
linear model of communication
no chance for the audience to give feedback
interactional model of communication
i.e. an ordered debate, instant messaging, or e-mail
transactional model of communication
a normal conversation. basically when everyone can talk at once
ethical communicators
respecting others ideas or concerns
environmental noise
outside interference, such as noises
physiological-impairment noise
deafness/blindness
semantic noise
meanings of words differing. british boot vs. american boot
syntactical noise
the syntax of the sentence is wrong, sounding out of order
organizational noise
the organization of one's argument could be all wrong
cultural noise
preconceived notions of another culture could alter communication
psychological noise
you could be distracted and not paying attention
ethnocentrism
thinking your culture is the best of all