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10 Cards in this Set
- Front
- Back
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Closed Questioning
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Focused and seeks a particular answer
Ex: How old are you? How many children to do you have? |
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Open-Ended Questioning
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Does not require a specific answer and cannot be answered by yes or no
Ex: How do you feel about having surgery tomorrow? |
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Restating
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Repeating to the patient what the nurse believes to be the main point.
Ex: "I'm not sure how I will manage the housework when I get home" Your husband will expect you to do the housework when you get home? |
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Paraphrasing
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Restatement of the patients message in the nurses own words
Ex:"I wish I was having general anesthetic instead of spinal", "You are concerned that you might have complications?" |
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Clarifying
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Seeks to understand the patients message by asking for more information
Ex: medication to expensive so only taking it every other day |
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Focusing
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Encourages the patient to select one topic over another as the primary focus of discussion
Ex: Don't let them give me anymore morphine. Last time I almost died. " please tell me what happened last time you took morphine" |
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Reflecting
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Assists the patient to reflect on inner feelings and thoughts rather than seeking answers.
Ex: Sometime I think my family is falling apart, "what do you think you should do" |
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Stating Observations
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Nurse makes observations of the patient during an interaction and communicates these observations back to the patient
Ex: allows for clarification |
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Offering Information
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provides patient with relevant data and askd for feedback to determine the patients level of understanding
Ex: Medication instructions |
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Summarizing
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Concise review of main ideas from a discussion
Ex: We've covered a lot of information in the past few minutes. The main things to keep in mind are ... |
