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71 Cards in this Set
- Front
- Back
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Communication is...
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Dynamic
Irreversible Relational Symbolic Has NO opposite |
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Intentionality
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Purposeful on part of sender and receiver
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Reception
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Did the receiver get the message?
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effectiveness
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judgment of success or accuracy
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internal feedback
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you monitor your performance
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external feedback
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feedback from others
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three things of being competent
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Knowing how to do something
Willing to do something DOING it |
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paralanguage
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tone of voice
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Message reinforcement
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I'm sick coughcough
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Message negation
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contradiction
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message substitution
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in place
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message accentuation
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CRAZy
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proxemic
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study of space
closetalker |
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chronemics
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study of time
who are we willing to wait for |
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kinesics
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study of body movement
facial expressions, posture and gestures, physical attractiveness |
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paralanguage
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pitch, volume, and nonfluencies
mmmmkay? |
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haptics
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study of touch
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olfactics
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study of smell
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artifactual communication
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use of personal adornments in nonverbal communication
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denotative meaning
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dictionary definition, something commonly agreed upon
ex. cat: feline, four legs, whiskers, tail |
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connotative meaning
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subjective meaning
ex. cat: fat, marco |
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Sapir-Warf hypothesis
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our vocab makes certain aspects of reality significant and others unimportant
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Linguistic determination
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language determines how we interp the world
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Linguistic relativity
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Lang shapes understanding of the world
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Genders are more similar than different. t or f?
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TRUE
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Three components of triangle of meaning
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.................Thought
Word------------------------Thing |
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gender-lects
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there are differences in gender
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bypassing
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confusion in conversation b/c ppl THINK they understand each other when they don't
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euphemism
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fat= "overweight"
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intercultural communication
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interacting with ind from other cultures
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culturally confused
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having a lack of understanding
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cultural imperialism
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dominating cultures with another
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ethnocentrism
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we are the best mentality
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cultural relativism
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i accept you for you
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cultural pluralism
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you physically SHOW you care about other cultures
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individualistic
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individual goals
ex. us |
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collectivism
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group goals
ex. asia |
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high-context
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traditional, lots of nonverbal cues
ex. asia |
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low-context
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encourage directness in conversations
ex.us |
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high power distance
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ALWAYS a superior in a convo
ex. india |
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low power
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only a superior when it's necessary
ex. us |
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masculine
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agressive, competitive
ex. japan |
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feminine
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tenderness, compassion, win win
ex. sweden |
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monochronic
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prefer to do things one at a time
ex. germany |
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polychronic
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multitask
ex. us |
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self-image
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mental PICTURE
fat, ugly, big nose |
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self-esteem
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self assessment
good vs. lacking |
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self disclosure + and -
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can build trust
can be risky |
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Flooded
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trying to get it allll out
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Underdisclosure
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being closed off
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premature disclosure
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TMI
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norm of reciprocity
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balance in relationship sharing
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perceptual sets
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things like "once upon a time", we ASSUME the rest
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selectivity concerns
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selective exposure, attention, retention
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halo effect
horn effect |
only good seen
only bad seen |
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holding on to initial impressions
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Primacy- first impression
Recency- last impression |
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allness
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belief any one person can know EVERYTHING about a topic
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blindering
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unconsciously adds restrictions that limit one's capabilities.
... ... ... |
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observation
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fact after observation
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inference
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assumption before observation
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perception is...
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selecting, organizing, and interpreting info
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appreciative listening
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listen for enjoyment
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comprehensive listening
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understanding
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critical listening
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analyzing, help problems
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empathetic listening
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listen for support
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action oriented
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brief, to the point messages
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time-oriented
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want brief encounters
stick to schedule |
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people oriented
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worried about people and relationships
feedback and support |
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content-oriented
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complex info
allllll the facts |
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feedback: evaluative
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positive
negative formative |
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feedback: nonevaluative
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understanding
support I messages |
