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58 Cards in this Set
- Front
- Back
- 3rd side (hint)
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An educated informed hunch. reexamined educated informed Systematic approach to studying your hunches |
Theory |
A system of relationships and how you articulate these relationships. A well reasoned argument that allows for predictions. |
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A record of a message that can be analyzed by others; for example, a book, film, photograph, or any transcript or recording of a speech or broadcast. |
Text
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It is everything |
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The relational process of creating and interpreting messages that elicit a response.
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Communication
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How meaning is exchanged Always relational process How messages are interpreted |
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Data collected through direct observation.
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Empirical Evidence
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data collected through observation and experimentation |
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SOCIO-PSYCHOLOGICAL
CYBERNETIC TRADITION RHETORICAL TRADITION SEMIOTIC TRADITION SOCIO-CULTURAL TRADITION CRITICAL TRADITION PHENOMENOLOGICAL TRADITION |
7 “Traditions” of Communication
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Communication as Interpersonal Interaction and Influence
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THE SOCIO-PSYCHOLOGICAL TRADITION
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How can I get others to change cause and effect that predict results. If this then that. |
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The study of information processing, feedback, and control in communication systems.
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THE CYBERNETIC TRADITION
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Network culture Ecosystems- Webs Systems approach |
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The art of using all available means of persuasion, focusing on lines of argument, organization of ideas, language use, and delivery in public speaking.
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THE RHETORICAL TRADITION
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The study of verbal and nonverbal signs that can stand for something else, and how their interpretation impacts society.
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THE SEMIOTIC TRADITION
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A tradition of symbols and how they are interpreted. Exit signs Green or Red |
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The claim that the structure of a language shapes what people think and do; the social construction of reality.
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THE SOCIO-CULTURAL TRADITION
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Are we all aware of the water we are swimming in? Make visible what is invisible People produce and reproduce their culture through language. |
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Communication as a Reflective Challenge to Unjust Discourse
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THE CRITICAL TRADITION
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Challenging assumptions digs beneath the surface of culture |
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Intentional analysis of everyday experience from the standpoint of the person who is living it; explores the possibility of understanding the experience of self and others.
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THE PHENOMENOLOGICAL TRADITION
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Nobody understands what it is like to be me. How does the world get in your way |
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Knowledge and understanding that the world is a social construction. |
Social Constructivism
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Nothing is natural about our knowledge. Knowledge is constructed collaboratively. |
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Meaning Language Thinking |
Symbolic Interactionism
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Empathy- ethical someone filming something they should be stopping why are they insisting that people learn the same thing at the same time 3 tracks. You a picture and you are told to translate. MLT |
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a self fulfilling prophecy that diminishes or degrades something or someone |
Self-Validating Reduction
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Declare your limitations and they are yours. |
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The process of developing intimacy in relationships gradual superficial to personal |
Social Penetration Theory
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onion model
self-disclosure social exchange Movie Shrek ogres are like onions |
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Idea that we are thinking with our whole bodies. Our cognition is influenced by our physical interactions |
Embodied Cognition
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Hot coffee in hand: that person is warm, caring etc. Cold drink in hand: that person is standoffish cold etc. |
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dialectics – integration/separation,openness/closedness,reality/expectation, etc. utterance flux aesthetic moment critical sensibility constitutive dialogue
Movie 500 days of Summer |
Relational Dialectics Theory
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A dynamic knot of contradictions in personal relationships; an unceasing interplay between contrary or opposing tendencies.
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Chain of : any comment used to make sense of the world in a cultural context. Has a history embedded in present, past and the future. gestures count as words. |
utterance |
Relational dialectics theory. example: hands up don't shoot. The central building blocks of meaning- making, where utterances are linked to competing discourses already heard as well as those yet to be spoken. |
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Things are always in change and things are pulled in different directions. can also be opportunity |
Flux |
The unpredictable, unfinalizable, indeterminate nature of personal relationships.
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moment of unity that promotes respect- ritual can play a role in this. Can be self- respect |
Aesthetic Moment |
A fleeting sense of unity through a profound respect for disparate voices in dialogue.
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need to critique dominant structures and acknowledge that some voices are silenced an shouldn't be. |
Critical Synsibility |
An obligation to critique dominant voices, especially those that suppress opposing viewpoints; a responsibility to advocate for those who are muted.
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integration/separation, openness/closedness, reality/expectation, etc.
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Dialectics
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Communication that creates, sustains, and alters relationships and the social world; social construction.
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Constitutive dialogue
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Family system
Axioms of Punctuation Enabler Double bind Reframing symmetrical vs complementary pieces of April |
Interactional View
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relationships are a system resistant to change issues of control, power and status focuses on effects and not on causes |
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one cannot not communicate communication = content + relationship relationships depend on how both parties punctuate all communication is symmetric or complementry |
Axioms of International View |
one cannot not influence |
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A self-regulating, interdependent network of feedback loops guided by members’ rules; the behavior of each person affects and is affected by the behavior of another.
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Family System |
a network of feedback loops guided by family rules that maintain the status quo. The behavior of each person effects others. |
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Interpreting an ongoing sequence of events by labeling one event as the cause and the following event as the response.
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Punctuation |
Think of nagging cycle. You nag me to do this and I withdraw so you believe that you have to nag me again. |
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Passive behavior promotes others problematic behavior. actions that permit continued dysfunction. |
Enabler
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Within addiction culture, a person whose nonassertive behavior allows others to continue in their substance abuse.
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mother goes to hug son and because of her stiffening he draws back and she says why don't you love me. be spontaneous mutually exclusive set of expectations in a relationship |
Double Bind |
A person trapped under mutually exclusive expectations; specifically, the powerful party in a complementary relationship insists that the low-power party act as if it were symmetrical.
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leave behind your ego to step out of your perspective. exhibit empathy. needs interpretations. |
Reframing |
The process of instituting change by stepping outside of a situation and reinterpreting what it means.
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equal power status vs non equal power status. |
symmetrical vs complimentary |
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study of relationships between organisms and their environments. our environment. systems matter. |
Ecology |
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We are shaped by our relationships. Our being is always in relationship to others and that relationship shapes who we are. |
Relational Ontology
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to go deeper and think carefully how likely is someone to pay attention to a message |
Elaboration Likelihood Model
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receiver must: be cognitive rational processing direct personal impact aware of thoughts rationality non emotional |
Central Route
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superficial emotional thinking images advertising repetition |
Peripheral route |
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top down already have your opinion. preaching to the choir |
biased elaboration |
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Bottom up: coming into this as a blank slate. have to consider the facts on their own merit. |
objective elaboration |
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is when you consider the opinions of certain individuals to be better because of their status or credentials. |
Argument from Authority
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claim that if something has not been proven that it is not the case or it has not been disproven than it is the case. |
Argument from Ignorance
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so focused on maintaining group peace or cohesion that no one challenges it. |
Groupthink
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attack the person not the argument |
Ad hominem fallacy
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attacking the origins of the argument not the argument. |
Genetic fallacy
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Problem Analysis
Goal Setting Identification of Alternative Evaluate |
Function Perspective of Group DecisionMaking & its major claims
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full thought. complete uninterupted statement |
Functional Utterance
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focused on the topic and advances problem solving |
Promotive Communication
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disrupts conversation. takes off topic |
Disruptive Communication
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can bring people back to rational inquiry.
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Counteractive Communication
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Organizations do not just have culture they are culture. |
Cultural Approach to Organizations
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Culture
Organizational Culture Ethnography Thick Description & its stepso Stories (corporate, personal,collegial) Rituals |
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Normative rules of particular groups that is expressed in things like language, shared meaning. |
Culture
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How does work become your culture. |
Organizational Culture
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describing social discourse figure out how people within a culture define themselves |
Ethnography
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1. describe the talk and actions content of discourse 2. reveal the emotion 3. assign motivation, intervention and purpose to the discourse 4. write up in lots of detail 5. interpret it |
5 steps of Ethnography Thick description |
discourse emotion motivation detail interpret |
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corporate personal collegial |
Stories |
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language stories rituals |
Three perspectives |
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we can only support 150 close relationships |
Dunbar’s Number
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we have to do it this way because this is how it has always been done. |
Appeal to Tradition
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