• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/62

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

62 Cards in this Set

  • Front
  • Back
A conflict management style that seeks a win-win resolution is called?
cooperative
When power in a romantic relationship continually shifts from one person to the other, the relationship is said to be
parallel
lola says to her romantic partner, "i don't think we should see each other as much. I need to spend more time with my friends. From her talk it appears the relationship is entering which stage of relationship de-escalation?
de-intensification sage
___ communication takes into consideration the listener's feelings and rights
assertive
in an intimate relationship that is not going well, the partners typically __
enter a turmoil or stagnation stage
those individualistic cultures believe that conflict ___
should be handled directly and openly
according to william wilmot tand Joyce Hocker, constructive conflict
emphasizes learning instead of self-protection
when one person in a romantic relationship continually allows the other person to have most of the power, the relationship is said to be
complementary
dominic infante's research has determined that people who are highly verbally aggressive
commit communication violence by attacking another person's self-concept
the main difference between assertive and aggressive communication is
that assertive communication focuses on both your own feelings and the other persons feelings
when asking questions of someone you have just met you should
tailor the questions to what you have observed about the other person
susan does not feel comfortable communicating with others but her boyfriend this exemplifies which principle of interperson attraction
complementarity
according to atman and taylors social penetration model, intimate relationships are characterized by self-disclosures that are
broad and deep
derek spots an attractive woman at a party and asks his friend whether he knows her. what type of uncertainty reduction strategy is this?
third party
one of jims first assignments at his new job is to complete a project with his coworker sally. sally and jim work well together during the project but once its complete they rarely see each other. this is described as?
relationship of circumstance
luke will talk with anyone about both his background and his current activities and interests. this info is in lukes
open area
morgan has a cursh on brody. when he is around, she moves to sit closer to him, increases her eye contact.ect. morgan is using?
nonverbal immediacy
physical and sexual attraction
are different kinds of appeal
the direct expression of emotions occurs
typically at the later stages of a relationship
braynden has decided to rush a social fraterinity. as part of deciding which fraternity he would like to pledge, he attends a number of meetings and parties and watches the way the active members interact.
passive
the group roles that are of the least benefit to the groups objective are
individual roles
which of the following is not one of the common characteristics in the definition of small group commnication
members number more than 15
in comparison to groups, teams generally have?
more clearly defined rules of operation and responsibilities for members
as group cohesiveness increases, group productivity tends to?
increase, unless the group becomes too cohesive
michelle says to the rest of her group, "i think we need to finish discussing the problem with parking on campus before we get into possible solutions" her role in the group is?
task role
the stage of group problem solving i which conflict is diminished and the group solidifies a point of view is called?
emeregence
when group members get into disagreements, david helps them work through the conflict, his role is?
harmonizer
in order for a group to be most effective, some experts recommend a balance of ?
60% task roles, 40% social roles
when advertisers test-market a new product, they often rely on input from a?
focus group
a group member who is able to influence the behavior of other members in the group has?
high power, but not necessarily high status
the key to making brainstorming work is to?
focus solely on generating ideas and avoid evaluating ideas
the first step in planning an effective meeting is?
identifying the meeting goal
mary says to her group "how long has parking been a problem on campus? does it realy affect alot of students"? what phase is this?
analyzing the problem
for a group or team goal to be "elevating", it should be?
something that could not be achieved without team effort
bill is a task-oriented leader. He develops the group's agenda and does not tolerate deviations from the agenda. he assigns tasks to members and encourages them to make the decisions he prefers. Bill's style of leadership is?
authoritarian
when evaluating ideas, it is best for group members to?
talk about the positives and negatives of an proposal
a group discussion that ends up with everybody talking at the same time is characterized by?
too little structure and too much interaction
group members will tend to get defensive if you rely on
"you" messages
a leader who helps group members mediate conflict with one another is focusing on
process functions
oftentimes, it is important for groups to talk about how they discuss issues within the group. what is this type of group discussion called?
metadicussion
melvin is driving on a long trip across the country when he pulls into a gas station. the gas attendant ask, "may i help you" melvin then replies, "i need 20 dollars worth" according to the text what form of communication would this be considered?
impersonal communication
research indicates that as the level of intimacy in the info increases over time, the amount of disclosures tends to ___ as the relationship becomes more and more intimate?
decrease
maggie hugs her friends often and asks for hugs from them. she has a high need for:
affection
gary needs to talk to his professor about an assignment but he does not now how to get to her office. when we asks the professor for directions, gary is engaging in which strategy of uncertainty-reduction
interactive
during an initial conversation, joel and linda share basic info about themselves to determine what they have in common. joel and linda are in what stage of relational escalation?
initiation
jen and ali used to spend alot of time together as roomates. unfortunately, however, they are getting on each other's nervesand are experiencing more conflicts when they see each other.
de-intensification
martha willingly and continuously let her husband make decisions. the power dynamic in her relationship can best be described as:
complementary
george is approached by his roommate regarding a disagreement. his roommate complains about george's share of the bills that are bills that are piling up. rather than get involved in a potentially hurtful argument, george leaves the room when the dialogue gets heated. george uses what kind of conflic style?
nonconfrontational
when time walked into his house from a long vacation and saw clothes everywhere and the dished piled up, he approached his roommate and said, "i noticed several articles of clothing on the floor and dished in the kitchen. it seems that you have been either preoccupied or unaward of the mess in the house. can you tell me what is going on?" this is an ex of what comm behavior
perception checking
when kat told lindsey, "you know, its in both our best interest for you not to move out of our apartment and break our lease" she was engaging in which stage of PUGSS
identify individual and common goals
as mark and gina discussed the family feud over their wedding plans, mark suggested they elope to las vegas. gina thought it would be fun to get married before the justice of the peace. then makr added that getting married on a caribbean cruise with the closet family members might be exciting. the pugss stage is?
brainstorming possible solutions
which one of the following is not an underlying principle for the cooperative style of conflict
agree to accept positive solutions
michael, james, and cam meet every thursday night to help each other on math problems. they are engaging in what type of comm?
small group
while trying to plan a new arrangement of the store, HEB grocery supermarket gathered random customers to discuss their opinions. the info collected was used to improve the store and make the design more efficient. what type of group?
focus group
george has just been elected to serve as class president. group members give him ___ power because of his title or because of his elected position of authority
legitimate
the group you belong to on campus if finally making some decisions that group members feel good about. a common point of view has finally emerged from the group. what phase of group development is your group experiencing?
emergence
carl and jack have scheduled a business meeting. jack becomes discouraged when carlos arrives late to the meeting and fails to follow the agenda. jack was more concerned with deadlines while carl was interested in getting to know jack. what happened>
jack is mono-chronic culture while carlos is from polychronic culture
the give-and take discussion in a group and the group members' responsiveness to each others comments refers to the groups?
interaction
russ, the professor for small group communication, first asked students in the class to generate ideas individually before getting into groups. once the students wrote down their ideas, they were told to get into groups and share their ideas with other group members. example of?
nominal group technique
in order to reach consensus, jimmy and his group are goal oriented and promote honest dialogue and discussion in the group. what other strategy does the group need to use to reach consensus?
talk as much as possible
bob is a member of a group that is trying to solve a problem. two members of the group have proposed possible solutions to the problem. rather than analyzing the pros and cons of each solutions, the entire group settles on the solution proposed by the leader of the group to avoid conflict. what type of decision making method has the group used?
expert
justing states to his group, "i do not understand this conversation. can someone explain how the soltion relates to our goal? justin reflects?
consensus