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62 Cards in this Set
- Front
- Back
A conflict management style that seeks a win-win resolution is called?
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cooperative
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When power in a romantic relationship continually shifts from one person to the other, the relationship is said to be
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parallel
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lola says to her romantic partner, "i don't think we should see each other as much. I need to spend more time with my friends. From her talk it appears the relationship is entering which stage of relationship de-escalation?
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de-intensification sage
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___ communication takes into consideration the listener's feelings and rights
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assertive
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in an intimate relationship that is not going well, the partners typically __
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enter a turmoil or stagnation stage
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those individualistic cultures believe that conflict ___
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should be handled directly and openly
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according to william wilmot tand Joyce Hocker, constructive conflict
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emphasizes learning instead of self-protection
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when one person in a romantic relationship continually allows the other person to have most of the power, the relationship is said to be
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complementary
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dominic infante's research has determined that people who are highly verbally aggressive
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commit communication violence by attacking another person's self-concept
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the main difference between assertive and aggressive communication is
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that assertive communication focuses on both your own feelings and the other persons feelings
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when asking questions of someone you have just met you should
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tailor the questions to what you have observed about the other person
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susan does not feel comfortable communicating with others but her boyfriend this exemplifies which principle of interperson attraction
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complementarity
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according to atman and taylors social penetration model, intimate relationships are characterized by self-disclosures that are
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broad and deep
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derek spots an attractive woman at a party and asks his friend whether he knows her. what type of uncertainty reduction strategy is this?
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third party
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one of jims first assignments at his new job is to complete a project with his coworker sally. sally and jim work well together during the project but once its complete they rarely see each other. this is described as?
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relationship of circumstance
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luke will talk with anyone about both his background and his current activities and interests. this info is in lukes
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open area
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morgan has a cursh on brody. when he is around, she moves to sit closer to him, increases her eye contact.ect. morgan is using?
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nonverbal immediacy
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physical and sexual attraction
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are different kinds of appeal
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the direct expression of emotions occurs
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typically at the later stages of a relationship
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braynden has decided to rush a social fraterinity. as part of deciding which fraternity he would like to pledge, he attends a number of meetings and parties and watches the way the active members interact.
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passive
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the group roles that are of the least benefit to the groups objective are
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individual roles
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which of the following is not one of the common characteristics in the definition of small group commnication
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members number more than 15
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in comparison to groups, teams generally have?
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more clearly defined rules of operation and responsibilities for members
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as group cohesiveness increases, group productivity tends to?
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increase, unless the group becomes too cohesive
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michelle says to the rest of her group, "i think we need to finish discussing the problem with parking on campus before we get into possible solutions" her role in the group is?
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task role
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the stage of group problem solving i which conflict is diminished and the group solidifies a point of view is called?
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emeregence
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when group members get into disagreements, david helps them work through the conflict, his role is?
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harmonizer
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in order for a group to be most effective, some experts recommend a balance of ?
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60% task roles, 40% social roles
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when advertisers test-market a new product, they often rely on input from a?
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focus group
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a group member who is able to influence the behavior of other members in the group has?
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high power, but not necessarily high status
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the key to making brainstorming work is to?
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focus solely on generating ideas and avoid evaluating ideas
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the first step in planning an effective meeting is?
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identifying the meeting goal
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mary says to her group "how long has parking been a problem on campus? does it realy affect alot of students"? what phase is this?
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analyzing the problem
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for a group or team goal to be "elevating", it should be?
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something that could not be achieved without team effort
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bill is a task-oriented leader. He develops the group's agenda and does not tolerate deviations from the agenda. he assigns tasks to members and encourages them to make the decisions he prefers. Bill's style of leadership is?
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authoritarian
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when evaluating ideas, it is best for group members to?
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talk about the positives and negatives of an proposal
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a group discussion that ends up with everybody talking at the same time is characterized by?
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too little structure and too much interaction
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group members will tend to get defensive if you rely on
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"you" messages
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a leader who helps group members mediate conflict with one another is focusing on
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process functions
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oftentimes, it is important for groups to talk about how they discuss issues within the group. what is this type of group discussion called?
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metadicussion
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melvin is driving on a long trip across the country when he pulls into a gas station. the gas attendant ask, "may i help you" melvin then replies, "i need 20 dollars worth" according to the text what form of communication would this be considered?
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impersonal communication
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research indicates that as the level of intimacy in the info increases over time, the amount of disclosures tends to ___ as the relationship becomes more and more intimate?
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decrease
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maggie hugs her friends often and asks for hugs from them. she has a high need for:
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affection
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gary needs to talk to his professor about an assignment but he does not now how to get to her office. when we asks the professor for directions, gary is engaging in which strategy of uncertainty-reduction
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interactive
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during an initial conversation, joel and linda share basic info about themselves to determine what they have in common. joel and linda are in what stage of relational escalation?
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initiation
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jen and ali used to spend alot of time together as roomates. unfortunately, however, they are getting on each other's nervesand are experiencing more conflicts when they see each other.
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de-intensification
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martha willingly and continuously let her husband make decisions. the power dynamic in her relationship can best be described as:
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complementary
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george is approached by his roommate regarding a disagreement. his roommate complains about george's share of the bills that are bills that are piling up. rather than get involved in a potentially hurtful argument, george leaves the room when the dialogue gets heated. george uses what kind of conflic style?
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nonconfrontational
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when time walked into his house from a long vacation and saw clothes everywhere and the dished piled up, he approached his roommate and said, "i noticed several articles of clothing on the floor and dished in the kitchen. it seems that you have been either preoccupied or unaward of the mess in the house. can you tell me what is going on?" this is an ex of what comm behavior
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perception checking
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when kat told lindsey, "you know, its in both our best interest for you not to move out of our apartment and break our lease" she was engaging in which stage of PUGSS
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identify individual and common goals
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as mark and gina discussed the family feud over their wedding plans, mark suggested they elope to las vegas. gina thought it would be fun to get married before the justice of the peace. then makr added that getting married on a caribbean cruise with the closet family members might be exciting. the pugss stage is?
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brainstorming possible solutions
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which one of the following is not an underlying principle for the cooperative style of conflict
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agree to accept positive solutions
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michael, james, and cam meet every thursday night to help each other on math problems. they are engaging in what type of comm?
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small group
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while trying to plan a new arrangement of the store, HEB grocery supermarket gathered random customers to discuss their opinions. the info collected was used to improve the store and make the design more efficient. what type of group?
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focus group
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george has just been elected to serve as class president. group members give him ___ power because of his title or because of his elected position of authority
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legitimate
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the group you belong to on campus if finally making some decisions that group members feel good about. a common point of view has finally emerged from the group. what phase of group development is your group experiencing?
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emergence
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carl and jack have scheduled a business meeting. jack becomes discouraged when carlos arrives late to the meeting and fails to follow the agenda. jack was more concerned with deadlines while carl was interested in getting to know jack. what happened>
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jack is mono-chronic culture while carlos is from polychronic culture
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the give-and take discussion in a group and the group members' responsiveness to each others comments refers to the groups?
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interaction
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russ, the professor for small group communication, first asked students in the class to generate ideas individually before getting into groups. once the students wrote down their ideas, they were told to get into groups and share their ideas with other group members. example of?
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nominal group technique
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in order to reach consensus, jimmy and his group are goal oriented and promote honest dialogue and discussion in the group. what other strategy does the group need to use to reach consensus?
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talk as much as possible
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bob is a member of a group that is trying to solve a problem. two members of the group have proposed possible solutions to the problem. rather than analyzing the pros and cons of each solutions, the entire group settles on the solution proposed by the leader of the group to avoid conflict. what type of decision making method has the group used?
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expert
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justing states to his group, "i do not understand this conversation. can someone explain how the soltion relates to our goal? justin reflects?
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consensus
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