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22 Cards in this Set
- Front
- Back
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What is the difference b/wn sex and gender?
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Sex is biological, gender is continuum
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What is the theory of Ben's androgeny?
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Most people are niether male or female
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How do women control conversation?
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1. asking questions
2. using positive minimal responses ("uh huh") 3. acknowledgement |
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What is co-culture?
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unique or special ways that characterize people
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What are women focused on in communication?
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1. Group
2. Context 3. Equality 4. Nurturing |
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What are men focused on in communication?
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1. Individual
2. Direct in communication 3. Hiearchy |
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What is Floor one characterized by?
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- Monologues
- Single speaking terms - Declarative statements |
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What is Floor two characterized by?
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- Free for all, lack of clear turn taking
- Repetition - Agreement structures |
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What is tentative structure?
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"I think" "I feel"
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What tools do women use in communication as compared to men?
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1. Intensifiers
2. Hedges 3. More questions |
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What tools do men use in communication as opposed to women?
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-arguing, verbal posturing
-jokes are highly valued -verbal aggression |
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What characterizes conflict?
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-Expressed struggle
-B/wn independent parties -w/ incompatible goals |
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What are coalitions?
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In intragroup and intergroup, different sides are taken
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What are some avoidance tactics?
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1. resorting to formal rules
2. controlling process 3. gunnysacking- when you get mad, ignore it |
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What are escalation tactics?
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1. labeling
2. issue expansion 3. coalitions |
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What are maintenance tactics?
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if you say something, i respond on same level
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What are reduction tactics?
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1. larger conflicts broken into smaller parts
2. ask for more info |
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What is avoidance?
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Low assertiveness and cooperativeness
-denial -joking |
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What is competition?
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High assertiveness, low cooperativeness
-use of aggression -threats |
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What is compromise?
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Moderate assertiveness and cooperativeness
-Offer to give in, if other gives some |
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What is accomidation?
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Low assertiveness and high cooperativeness
-giving in -appeasing |
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What is collaboration?
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High assertiveness and cooperativeness
-empathy -responsiblity -disclosure |
