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35 Cards in this Set

  • Front
  • Back
Advantages of working in groups are?
- facilitates pooling of resources

-increases motivation

-makes identification of errors easier

-decisions are better received

-provides rewards of working with others
Disadvantages of working in groups?
-encourages laziness

-conflicting personal and group goals

-domination by a few

-stubbornness leads to deadlock

-riskier decisions are made

-takes longer to reach a decision
Characteristics of an effective group are?
-atmosphere is informal comfortable and relaxed

-lot of discussion where everyone participates

-members listen to each other

-there is disagreement

-people are free to express their feelings and ideas

-decisions are reached by some sort of concensus
What is cooperative conflict resolution?
When a group cooperates and tried to come up with a resolution to a problem without aruging.
What are some negative group member activities?
-lazy, dont do their share

-take over, dont let other people contribute

-one person does the whole thing

-shut people out
What is culture?
A system of shared beliefs, values, customs, behaviors and artifacts that the members of a society use to cope with one another and with their world.
What are co-cultures?
A group whose beliefs or behaviors distinguish it from the larger culture of which it is a part and with which it shares numerous similarities.
What are co-languages?
Specialized languages used by co-cultures to facilitate effective communication and to distinguish group members from non-members.
What is ethnocentrism?
The belief that your own group of culture is superior to other groups/cultures.
What is hearing?
The psyiological act of receiving sound.
What is learning?
The process of receiving and interpreting aural stimuli.
What is groupthink?
An extreme way of avoiding conflict.
Name some strategies to manage conflict ethically:
1. Recognize that conflicts can be settled rationally.

2. Define the conflict

3. Check your perceptions

4. Suggest possible solution

5. Access alternative solutions and choose the best one

6. Try out your solution and evaluate it
What is the difference between persuasive and informative?
Persuasive-trying to persuade your audience using counterarguments and reasoning to believe something

Informative- educating your audience on a certain topic
What is question of fact?
A question about the truth or falsity of an assertion.
What is question of value?
A question about the worth, rightness, morality, and so forth of an idea or action.
What is question of policy?
A question about whether a specific course of action should or should not be taken.
What is credibility?
Audience's perception of whether a speaker is qualifed to speak on a certain topic.
What is initial credibility?
The credibility of a speaker before they start to speak.
What is derived credibility?
The credibility of a speaker produced by everything they say and do during the speech.
What is terminal credibility?
The credibility of a speaker at the end of the speech.
What is ethos?
Ethical/emotional appeal of a speaker
What is pathos?
Credibility of a speaker.
What is logos?
The logical appeal of a speaker.

What are the steps in Toulmins Arguement Model? How to they work?
1. Claim-statement, point youre trying to make

2. Date/Proof/Evidence-proof you use to substantiate the claim

3. Warrant-ties A & B together, explains how data proves your point

4. Evidence Credibility-substantiates your evidence

5. Qualifier-Admits exceptions

6. Preemption-speaker answering counterarguments ahead of time
What is bandwagon?
Everybody else is doing it, so I should to.
What is false cause?
attributing the cause of something to whatever happened before it
What is ad hominem?
When you attack person, rather than idea
What is slippery slope?
An action that will ead to a chain of events, that will end in certain results
What are false alternatives?
When an issue is presented with only 2 opposing alternatives when there are actually many alternatives
What is straw person?
When a speaker ignores someones actual position and substitutes a weaker misinterpretation of their position
What is red herring?
Using a second issue to district people from the facts pertaining to the first issue.
What is circular argument?
Occurs when you use a conclusion thats also your premise.

ex. "If the redbirds dont loose a game, theyll be undefeated."
What are the guidelines for handling question and answer sessions?
1. Repeat each question after it is asked

2. When confronted with an unclear question, try to rephrase it

3. When being a question, look at the questioner

4. Allow one and only one follow up from each questioner

5. Answering questions clearly, briefly, and directly

6. Avoid responding defensively to hostile questions

7. Thank the audience at the end of the Q&A session
What are the necessary elements for proper oral source citation?
Title of article, where its from, date taken