Comm Final 2

Front 1

staircase model

Back 1

vangelisti and knapp

Front 2

steps to staircase model:

Back 2

initiation, experimenting, intensifying, integrating, bonding, differentiating, circumscribing, stagnating, avoiding, terminating

Front 3

initiation

Back 3

-first contact; initial interactions, greetings, exchange names
-first impressions made
-pick up lines

Front 4

experimenting

Back 4

-engage in small talk, relatively unimportant information
-get to know the person
-safe questions
-auditioning a person for a relationship

Front 5

intensifying

Back 5

-intimacy and romance began to develop, stronger feelings for one another -share goals in life, secrets, personal things -terms of endearment "honey" -using the pronoun "we" -physical signs of love (sexual intimacy, hugging, kissing)

Front 6

integrating

Back 6

becoming one, challenging to separate 2 people physically and as a person -moving in together -building intimacy

Front 7

bonding

Back 7

-how you make your relationship public
-marriage, commitment ceremon ies, domestic partnership

Front 8

differentiating

Back 8

-you and your partner oticing the differences between one another -differences in beliefs, attitudes, values -recognizing we are not the asme person
-problematic if we do not treat these differences in a healthy, productie way (open comm.)

Front 9

circumscribing

Back 9

restrict the quantity and quality of communication, develop safe zones- don't talk about certain topis, avoid certain topics

Front 10

stagnating

Back 10

conflict becomes so severe, or safe zone becomes so large that there is nothing left to talk about, every topic leads to conflict, topic avoidancce, argue about everything, deamage irreparable

Front 11

avoiding

Back 11

physical avoidance, screening phone calls, avoiding all comm. and presence

Front 12

terminating

Back 12

stop thinking of each other as a unit in any way, break up

Front 13

limitations of staircase model

Back 13

can skip steps, couples at different stages on the model, model is very linear+ relationships tend to cyclical, not everyone will progress through the model at the same time

Front 14

what is family

Back 14

people who are biologically and/or psychologically related whom historical, emotional, or economic bonds connect, and who perceive themselves as part of a household

Front 15

love withdrawl

Back 15

use psychological control by threatening to withdraw love and attention (stonewalling, isolating, etc.)

Front 16

parental intrusiveness

Back 16

anxious parental overinvolvement and overprotectiveness (parent that does everything for their child)

Front 17

directive declarative statements

Back 17

commands relying on higher status on the parent/child familial hierarchy (ex. go to your room)

Front 18

reasons why people conform

Back 18

want to feel included, avoid isolation

Front 19

task leadership

Back 19

primary goal: get specific job, assignment done; outcome is what is important

Front 20

social/relational leadership

Back 20

primary goal: getting along as a group; maintain relationships among members

Front 21

a leader can arise in 2 ways

Back 21

assignment, emerging

Front 22

two approaches to leadership

Back 22

trait approach (emerging), stylistic approach (both)

Front 23

trait approach of leadership

Back 23

a leader is a unique person who posses some innate ability that allows him or her to assume a leadeership position in any setting

Front 24

stylistic approach of leadership

Back 24

suggests that anyone can be a leader if they have or employ the right style of leadership

Front 25

autocratic

Back 25

focuses on the task at hand, leader is making all decisions will minimal group participation

Front 26

democratic

Back 26

seeking group participation and acting like a mediator, leads members of the group to get to a solution

Front 27

laissez faire

Back 27

leader is completely hands off, he/she lets group work on its own

Front 28

characteristics of effective leaders

Back 28

well informed, provide direction and structure, skillful communicator, adapt leadership style as needed, able to manage complexity (negotiation)

Front 29

characteristics of organizations

Back 29

goal directed behaviors, coordinated actions, information sharing, decision making, human relationships

Front 30

managerial grid

Back 30

blake + mouton

Front 31

impoverish style

Back 31

(low productivity, low people) managers have low concern for people and production, use this style to avoid getting into trouble, manager is not held responsible for istakes, which results in less innovative decisions

Front 32

country club style

Back 32

(low productivity, high people) high concern for people and low concern for productivity, manager pays attention to needs + security of employees in hopes this will increase productivity, friendly but not necessarily productive atmosphere

Front 33

produce or perish style

Back 33

(high production, low people)
care about final products, no attention to people's needs, pay employees and they expect results in return, dictorial + often used in "crisis management"

Front 34

middle-of-the-road style

Back 34

(middle productivity, middle people) try to balance between worker's needs and company goals

Front 35

team style

Back 35

(high productivity, high people) high concern paid to both people and productivity, encourage teamwork and commitment between employees, relies on making employees feel they are a constructive part of company

Front 36

centralized wheel comm.

Back 36

few central members link communication within a group; pros: efficient for simple tasks, takes advantage of a competendt leader, central person is satisfied. cons: non central members are less satisfied, centarl person could be overloaded, limits inventiveness

Front 37

pros/cons of chain

Back 37

pros: may extend membership inputs to the group, reduces unnecessary participation of members cons: potential for miscommunication is high, peripheral members are less committed

Front 38

decentralized network (all channel) pros/cons

Back 38

pros: increased satisfaction of all members, increased inventiveness, better performance on complex tasks; cons: time consuming

Front 39

what is organizational culture

Back 39

an intricately designed web of associations