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37 Cards in this Set
- Front
- Back
persuasion
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the process of attempting to change or reinforce a listener's attitudes, beliefs, values, or behaviour
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motivating with cognitive dissonance
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the sense of disorganization or imbalance that prompts a person to change when new infor conflicts with previously organized thought patterns
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motivating with needs
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the theory that humans have five levels of need arranged in such a manner that lower level needs must be met before people can be concerned about higher level needs
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motivating with fear appeal
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scaring your audience into compliance
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motivating with positive appeals
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describing good things that will happen if they follow your advice
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attitude
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a learned predisposition to respond faborably or unfaborably to something; a like or dislike
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belief
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a sense of what is true or false
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value
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an enduring conception of right or wrong, good or bad
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propositions of fact
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a claim as to whether something is true or false , or whether it did or did not happen
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propositions of value
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a claim that calls for the listener to judge the worth or importance of something
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propositions of policy
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a claim advocating a specific action or change of policy, procedure or behavior
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ehtos(credibility)
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the credibility or tethical character of a speaker
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competence
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the factor in a speaker's credibility that refers to his or her being perceived as informed, skilled, or knowledgeable.
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trustworthiness
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the factor in a speaker's credibility that refers to his or her being perceived as believable and honest
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dynamism/charisma
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the factor in a speaker's credibility that refers to his or her being perceived as energetic/characteristic of a talented, charming, attractive speaker
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logos(proof
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logical arguments
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evidence
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material used to support a point or premise
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reasoning
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the process of drawing a conclusion from evidence
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inductive reasoning
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using specific instances or examples to reach a probable general conclusion
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deductive reasoning
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moving from a general statement or principle to reach a certaing specific conclusion
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causal reasoning
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relating two or more events in such a way as to conclude that one or more of the events cause the others
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causal fallacy
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making a faulty cause and effect connection between two thing or events
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bandwagong fallacy
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suggesting that because everyone else believes something or does something , it must be valid, accurate, or effective
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either/or fallacy
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oversimplifying an issue as offering only two choices
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hasty generalization
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reaching a conclusion withiout adequeate suporting evidence
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personal attack
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attacking irrelevant personal characteristics of someone connected with an idea, rather than addressing the idea itself
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red herring
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using irrelevant facts or information to distract someone from the issue under discussion
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appeal to mispaced authority
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using someone wihout the appropriate credentials or exspertise to endorse an idea or product
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non sequitur
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Latin for "it does not follow"; an idea or conclusion that does not logically follow the previous idea or conclusion
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pathos
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emotional appeals
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problem and solution organization
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organization by discussing first a problem and the its various solutions
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cause and effect organization
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organization by discussing a situation and its causes or a situation and its effects
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refutation
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organization according to ognections your listeners may have to your ideas and arguments
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motivated sequence
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a five step plan for organizing a persuasive message:attention, need, satisfaction, visualization, and action
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persuading with a receptive audience
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identify with aud., emhasize common interests, provide clear obj., use emotional appeals
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persuading the neutral audience
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gain and maintain attention
refer to beliefs and concerns to the listener who how the topic affects people your listeners care about be realistic |
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persuading unreceptive audiences
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don't tell listeners that you are going to try to persuade them
present strongest argument 1st acknowledge opposing points of view don't expect a major shift in attitudes on behavior |