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30 Cards in this Set
- Front
- Back
Interpersonal Communication
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process through which people create and manage their relationships, exercising mutual responsibility in creating meaning.
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Functions of Interpersonal Com
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meet social psychological needs
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Functions of Interpersonal Com
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attempt to achieve goals
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Functions of Interpersonal Com
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develop a sense of self
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Functions of Interpersonal Com
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aquire information
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Functions of Interpersonal Com
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influence and are influenced by others
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cognitions
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thinking
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behaviors
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doing
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context
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setting in which a communication encounter occurs, including what precedes and follows what is said
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physical context
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location, envinornmental conditions (temperature, lighting, noise level) distance between communicators, seating arrangements, and time of day
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social context
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nature of the relationship that exisits between the participants
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historical context
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background provided by previous communication episodes between the participants that influences understandings in the current encounter
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psychological context
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moods and feelings each person brings to an interpersonal encounter
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cultural context
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set of beliefs, values, attitudes, meanings, social hierarchies, religion, notions of time and roles of the participants
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messages
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person's verbal utterances and non verbal behaviors to which meaning is attributed during communication
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meaning
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thoughts in our minds and interpretations of others messages
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symbols
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words, sounds, and actions that are generally understood to represent meaning
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encoding
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process of putting our thoughts and feelings into words and non verbal cues
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decoding
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process of interpreting another's message
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channels
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both the route traveled by the message and the means of transportation
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noise
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any stimulus that interferes with the process of making sense of messages
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external noises
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sights sounds and other stimuli in the environment that draw peoples attention away from what is being said or done
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internal noises
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thoughts and feelings that compete for attention and interfere with the communication process
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semantic noises
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distractions aroused by certain symbols that take our attention away from the main message
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feedback
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response to messages that indicates to the sender whether and how that message was heard, seen, and interpreted
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5 principles of interpersonal communication
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has purpose
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5 principles of interpersonal communication
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is continuous
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5 principles of interpersonal communication
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is transactional (each person gets and gives something)
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5 principles of interpersonal communication
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is relational
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5 principles of interpersonal communication
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is irreversable
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