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30 Cards in this Set

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  • Back
Interpersonal Communication
process through which people create and manage their relationships, exercising mutual responsibility in creating meaning.
Functions of Interpersonal Com
meet social psychological needs
Functions of Interpersonal Com
attempt to achieve goals
Functions of Interpersonal Com
develop a sense of self
Functions of Interpersonal Com
aquire information
Functions of Interpersonal Com
influence and are influenced by others
cognitions
thinking
behaviors
doing
context
setting in which a communication encounter occurs, including what precedes and follows what is said
physical context
location, envinornmental conditions (temperature, lighting, noise level) distance between communicators, seating arrangements, and time of day
social context
nature of the relationship that exisits between the participants
historical context
background provided by previous communication episodes between the participants that influences understandings in the current encounter
psychological context
moods and feelings each person brings to an interpersonal encounter
cultural context
set of beliefs, values, attitudes, meanings, social hierarchies, religion, notions of time and roles of the participants
messages
person's verbal utterances and non verbal behaviors to which meaning is attributed during communication
meaning
thoughts in our minds and interpretations of others messages
symbols
words, sounds, and actions that are generally understood to represent meaning
encoding
process of putting our thoughts and feelings into words and non verbal cues
decoding
process of interpreting another's message
channels
both the route traveled by the message and the means of transportation
noise
any stimulus that interferes with the process of making sense of messages
external noises
sights sounds and other stimuli in the environment that draw peoples attention away from what is being said or done
internal noises
thoughts and feelings that compete for attention and interfere with the communication process
semantic noises
distractions aroused by certain symbols that take our attention away from the main message
feedback
response to messages that indicates to the sender whether and how that message was heard, seen, and interpreted
5 principles of interpersonal communication
has purpose
5 principles of interpersonal communication
is continuous
5 principles of interpersonal communication
is transactional (each person gets and gives something)
5 principles of interpersonal communication
is relational
5 principles of interpersonal communication
is irreversable