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17 Cards in this Set
- Front
- Back
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attitudes |
An individual's dispositions or mental sets. As ba component of intercultural communication competence, attitudes include tolerance for ambiguity, empathy, and nonjudgmentalness. |
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conscious competence
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One of four levels of intercultural communication competence, the practice of intentional, analytic thinking and learning.
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conscious incompetence
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One of four levels of intercultural communication competence, the awareness that one is not having success but the inability to figure out why.
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D.I.E. exercise
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A device that helps us determine if we are communicating at a descriptive, interpretive, or evaluative level. Only descriptive statements are nonjudgmental.
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empathy
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The capacity to "walk in another person's shoes."
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intercultural alliances
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Bonds between individuals or groups across cultures characterized by a shared recognition of power and the impact of history and by an orientation of affirmation.
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knowledge
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As an individual component of intercultural communication competence, the quality of knowing about oneself (that is, one's strengths and weaknesses), others, and various aspects of communication.
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linguistic knowledge
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Knowledge of other languages besides one's native language or of the difficulty of learning a second or third language.
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nonjudgmental
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Free from evaluating according to one's own cultural frame of reference.
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self-knowledge
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Related to intercultural communication competence, the quality of knowing how one is perceived as a communicator, as well as one's strengths and weaknesses.
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tolerance for ambiguity
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The ease with which an individual copes with situations in which a great deal is unknown.
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transpection
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Cross-cultural empathy.
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unconscious competence
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One of four levels of intercultural communication competence, the level at which an individual is attitudinally and cognitively prepared but lets go of conscious thought and relies on holistic cognitive processing.
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unconscious incompetence
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One of four levels of intercultural communication competence, the "be yourself" level at which there is no consciousness of differences or need to act in any particular way.
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community engagement
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active engagement with communities to improve the lives of those in that particular group, by working together
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motivation
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as an individual component of intercultural communication competence, the desire to make a commitment in relationships, to learn about the self and others, and to remain flexible
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Other Knowledge
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Related to intercultural communication competence, knowledge about how people from other cultures think and behave that will also help you be a more effective communicator
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