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41 Cards in this Set
- Front
- Back
inputs
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things coming into the system
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outputs
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things leaving the system
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permeable boundries
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things that pass into and out of the system
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Critical perspetive
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assuming that an organization are places of domination and exploration
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organization perspective
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how we see ourselves and other in relation to the org as well as the org itself
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attribution of behavior
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process by which we give meaning to behavior
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Internal Attributions
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factors withing a person
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external Attributions
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factors that are in the situation or outside of the person
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basic attribution error
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overemphasize internal attribution of others while under estimating external attribution as well as we tend to under estimate internal attribution of our behavior while over emphasizing external attributions
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scientific management
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fredrick taylor
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Three Assumptions
assumption 1 |
and worker can be a top providing employee of a given task that is scientific efficient
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3 assumption
ass 2 |
workers are motivated by money and will only perform if paid
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3 assumptions
ass 3 |
tasks that are given to workers should be kept simple and non-ambiguous
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Foyals Lateral comm
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very forward thinking in mgt concepts
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5 mgt concepts of Foyal comm
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planning, organizing, commanding, coordination, controlling
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human resource mgt
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falls in bw scientific mgt and human relations.
employee is seen as a valuable asset that needs to be developed and valued both in terms of the needs of the worker and of the org |
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human relations mgt
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elton mayo. Hawthorne studeis
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hawthorne studies
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light had nothing to do with it.
provide spontaneous cooperation. conflict and competition should be avoided at all costs. -main focus on relationship rather than production |
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McGregors Theory X and Y
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mgt based on our expectations about human behavior
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Theory x
no 1. |
employees are lazy and will do minimum and will avoid work
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theory x
no 2 |
cause of dislike of work, the org need to use threats, coercion, and control to achieve goals
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theory x
no 3 |
employee want to be controlled as they have little ambition and simply seek certainty in their work
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Theory Y
no 1 |
production and need to achieve are motivating factors in everyone
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theory y
no 2 |
control of employee is but 1 of many ways to increase productivity
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theory y
no 3 |
most valued reward for employee is the result of satisfaction and becoming the best u can b
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theory Y
no 4 |
employee can be taught to not only accept responsibility but actually pursue it
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theory Y
no 5 |
most employee are more capable of contributing to solution they can actually do
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theory Y
no 6 |
employee full potential are not being utilized by the organization
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Improvised manager
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little concern for worker or task
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country club manager
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little concern for task high concern for workers
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task manager
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low concern for worker high for task
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moderate manager
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monderate concern for task and worker
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team manager
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high concern for task and worker
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TIM
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Theory of Independent Mindness
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Traits of TIM
Argumentativeness |
predisposition to advocate position on controversial issues while simultaneously attacks the position others take on the issue
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triats of TIM
Verbal Aggressiveness |
predisposition to attack the self-concept of another person with the intent to inflict psychological harm
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traits of TIM
Communicator Style |
the way one verbally and paraverbally interacts
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traits of TIM
Affirming Communicator Style |
communicating in a way that validates other people
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4 approaches to org effectiveness
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-goal attainment
-systems approach -strategic consistencies approach -internal processes |
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Stafford and Canay
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developed questionare items from the interpersonal literature to use in a study of how romantic couples maintain their relationships
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wat stafford and canary found
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possitivity, openness, assurance, neutrality, shared tasks
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