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25 Cards in this Set
- Front
- Back
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Grouphate
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The distaste and aversion that people feel toward working in groups
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Primary groups
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Groups that provide members with a sense of belonging and affection
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Secondary groups
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Groups that meet principally to solve problems
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Social facilitation
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The tendency for people to work harder and do better when others are around
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Small group communication
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Communication among a small number of people who share a common purpose or goal, who feel connected to each other, and coordinate their behavior
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Group roles
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The shared expectations group members have regarding each individual’s communication behavior in the group
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Task roles
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Roles that are directly related to the accomplishment
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Relational roles
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Roles that help establish a group’s social atmosphere
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Individual roles
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Roles that focus more on individuals’ own interests and needs than on those of the group
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Trait theory
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Leadership theory that suggests that leaders are born
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Functional (situational) theory
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A theory that assumes leadership behaviors can be learned
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Style theory
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Theory that asserts that a leader’s manner or style determines his or her success
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Authoritarian leader
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Leader who takes charge, makes all the decisions, and dictates strategies and work tasks
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Democratic leader
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Leader whose style is characterized by much input from group members
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Laissez-faire
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A leadership style characterized by complete freedom form the group in making decisions
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Transformational leadership
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A leadership style that empowers group members to work independently from the leader by encouraging group cohesion
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Charismatic leadership
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A leadership style in which extremely self confident leaders inspire unusual dedication to themselves by relying upon their strong personalities and charm
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Analysis paralysis
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Potential pitfall in small group interaction; occurs when excessive analysis prevents a group from moving toward a solution
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Brainstorming
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Generating as many ideas as possible without critiquing them
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Decision-making process
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Process used by a group to evaluate information and arrive at a decision or solution
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Primary tension
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The uncertainty commonly felt in the beginning phase of decision making
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Secondary (recurring) tension
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Conflict or tension found in the second or conflict phase of the decision-making process
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Emergence phase
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The third phase of the decision-making process: occurs when group members express a cooperative attitude
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Reinforcement phase
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The final phase of the decision-making process when group members reach consensus, and members feel a sense of accomplishment
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Groupthink
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A negative, and potentially disastrous, group process characterized by “excessive concurrence thinking”
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