Comar

Front 1

What are all aspects of communication other than words themselves?

Back 1

Nonverbal Communication

Front 2

When you add words, for example, telling a child, I am so disappointed in you while crossing your arms, what nonverbal behavior are you engaging in?

Back 2

complimenting

Front 3

What is body position and body motions, including those of the face?

Back 3

Kinesics

Front 4

Personal objects with which we announce our identities and personalize our environments

Back 4

artifacts

Front 5

What term describes the act of pretending to listen?

Back 5

Pseudo -listening

Front 6

What is listening carefully for the purpose of attacking?

Back 6

ambushing

Front 7

What is it called when you are engaged in the moment (what is happening in the here and now)?

Back 7

being mindful

Front 8

What is clarifying another’s meaning or needs by reflecting our interpretations of his or her communication back to him or her?

Back 8

paraphrasing

Front 9

What is an active, constructive strategy that responds to conflict by talking about problems, offering sincere apologies, or trying to resolve differences so that a relationship remains healthy?

Back 9

voice

Front 10

What is the overall feeling between people that arises largely out of the ways people communicate with each other?

Back 10

Interpersonal Climate

Front 11

There are two types of conflict, overt and covert, which style expresses differences in a straightforward manner?

Back 11

overt

Front 12

What is accepting another’s feelings or thoughts as valid?

Back 12

endorsement

Front 13

What term describes increasing the depth of a relationship by increasing the amount and intimacy of interaction?

Back 13

intensifying communication

Front 14

Which part of relational deterioration involves each ex-partner moving forward to a future without the former partner?

Back 14

Resurrection Processes

Front 15

What involves intensely positive feelings and desires for another person?

Back 15

passion

Front 16

What is it when each partner assigns each need to certain spheres, issues, activities, or times?

Back 16

segmentation

Front 17

What term explains the focus of creating and maintaining a constructive climate that encourages members to contribute cooperatively and evaluate ideas critically?

Back 17

Climate Communication

Front 18

What are three or more people who interact over time, depend on each other, and follow shared rules of conduct to reach a common goal?

Back 18

group

Front 19

What is the degree of closeness?

Back 19

cohesion

Front 20

What is a special kind of group that is characterized by different and complimentary resources of members and a strong sense of collective identity?

Back 20

team

Front 21

What type of leadership is laid back and nondirective?

Back 21

Laissez Faire Leadership

Front 22

What type of conflict exists when disagreements interfere with the effective work and healthy communication climate of a group?

Back 22

Disruptive Conflict

Front 23

What are three or more people from different areas of an organization who work together to improve quality in the organization?

Back 23

Quality Improvement Team

Front 24

What term is used to describe when members of a group express their ideas and agree on a decision?

Back 24

Consensus

Front 25

What is the ability to understand the influence of mass media and to access, analyze, evaluate, and respond actively to mass media in informed, critical ways?

Back 25

Media Literacy

Front 26

Who is the person or a group that decides which messages pass though the gates of media to reach consumers?

Back 26

gatekeeper

Front 27

What is it when people are active agents who make deliberate choices among media to gratify themselves?

Back 27

Uses and Gratification Theory

Front 28

What claims that television promotes a worldview that is inaccurate but that viewers nonetheless assume reflects real life?

Back 28

Cultivation Theory

Front 29

What refers to emotional reasons for attitudes?

Back 29

pathos

Front 30

What term describes the belief that because most people believe or act a particular way, you should too?

Back 30

Bandwagon Appeal

Front 31

Which part of Toulmin’s model of reasoning is considered the speakers assertion?

Back 31

Claim

Front 32

What aims to change others by prompting them to think, feel, believe, or act differently?

Back 32

Persuasive speeches

Front 33

Which form of reasoning begins with specific examples and uses them to draw a general conclusion?

Back 33

Inductive

Front 34

physical touch

Back 34

haptics

Front 35

space and how we use it

Back 35

proxemics

Front 36

elements of setting that affect how we feel and act

Back 36

environmental factors

Front 37

how we perceive and use time to define identities and interaction

Back 37

chronemics

Front 38

vocal communication that does not involve words (murmurs, gasps)

Back 38

paralanguage

Front 39

can allow you to communicate powerful messages

Back 39

silence

Front 40

hogging the stage by continually focusing communication on ourselves instead of on the person talking

Back 40

Monopolizing

Front 41

focusing on only a particular part of a message

Back 41

selective listening

Front 42

Perceiving personal attacks, criticisma, or hostile undertones in communication when no offense is intended

Back 42

defensive listening

Front 43

listening to only the content level of meaning and ignoring the relationship level of meaning

Back 43

literal listening

Front 44

listen to form opinions, make judgments, or evaluate people and ideas

Back 44

critical listening

Front 45

purpose is to gain and understand information

Back 45

informational listening

Front 46

listening to friend's worries or problems

Back 46

relational listening

Front 47

show an interest in hearing more

Back 47

minimal encouragers

Front 48

revealing personal information about ourselves that others are unlikely to discover on their own

Back 48

self-disclosure

Front 49

confirming what another person feels, thinks, or says

Back 49

acknowledgment

Front 50

people who depend on each other have different views, interests, or goals and perceive their differences as incompatible

Back 50

conflict

Front 51

closeness in dialogue

Back 51

women

Front 52

closeness in doing

Back 52

men

Front 53

relationships with coworkers, students, and others you see often

Back 53

social relationship

Front 54

relationships between irreplaceable individuals

Back 54

personal relationship

Front 55

commitment that grows out of __________ that we could not get back if the relationship ended.

Back 55

investments

Front 56

________ guide how partners communicate and interpret each other;s communication

Back 56

rules

Front 57

the opposing and continual tensions that are normal in personal relationships.

Back 57

relational dialectics

Front 58

negotiates a balance between dialectical needs

Back 58

neutralization

Front 59

strategy that redefines apparently contradictory needs as not really in opposition

Back 59

reframing

Front 60

people express interest in interacting

Back 60

invitational communication

Front 61

we explore the possibilities for a relationship

Back 61

explorational communication

Front 62

partners come down out ofthe clouds and talk about their relationship's strengths, problems and potential future

Back 62

revising communication

Front 63

private rules people make for their relationships

Back 63

relational culture

Front 64

launch relational deterioration

Back 64

intrapsychic
processes

Front 65

processes that involve the breakdown of established patterns, understandings and rules that have been part of the relationship

Back 65

dyadic process

Front 66

telling other people problems in order to seek support

Back 66

social support processes

Front 67

partners decide how to expalin their problems to friends, coworkers, etc.

Back 67

grave dressing processes

Front 68

part of the relationship where woman usually remember, plan, and coordinate

Back 68

psychological responsibility

Front 69

occurs when members cease to think critically about ideas generated by the group

Back 69

groupthink

Front 70

the ability to influence others

Back 70

power

Front 71

increase personal status in a group by winning the apporival of high-status memebers

Back 71

social climbing

Front 72

standardized guidleines that regualte how members act and how they interact with each other

Back 72

norms

Front 73

focuses on the problem, issues, or info before a group

Back 73

task communication

Front 74

helps a group get organized and stay on track in its decision making.

Back 74

procedural communication

Front 75

used to block others or to call attention to oneself.

Back 75

egocentric communication

Front 76

generate ideas

Back 76

brainstorming

Front 77

directive and dictatorial leadership

Back 77

authoritarian leadership

Front 78

leadership that provides direction and guidance but does no impose rigid authority

Back 78

democratic leadership

Front 79

occurs when an individual or group with power tells a group what to do

Back 79

authority rule

Front 80

occurs when an individual or group with power tells a group what to do

Back 80

authority rule

Front 81

logical, 7-step method for making decisions

Back 81

standard agenda

Front 82

logical, 7-step method for making decisions

Back 82

standard agenda

Front 83

standards memebers use to evaluate alternative solutions or decisions

Back 83

criteria

Front 84

standards memebers use to evaluate alternative solutions or decisions

Back 84

criteria

Front 85

messages that are transmitted by a source through a mass medium to a large group

Back 85

mass communication

Front 86

messages that are transmitted by a source through a mass medium to a large group

Back 86

mass communication

Front 87

books, film, tv, radion, newspaper, etc

Back 87

mass media

Front 88

books, film, tv, radion, newspaper, etc

Back 88

mass media

Front 89

selecting and calling to the publics' attention ideas, events, and people

Back 89

agenda setting

Front 90

selecting and calling to the publics' attention ideas, events, and people

Back 90

agenda setting

Front 91

perceived personal character of the speaker

Back 91

ethos

Front 92

perceived personal character of the speaker

Back 92

ethos

Front 93

rational or logical proof

Back 93

logos

Front 94

rational or logical proof

Back 94

logos

Front 95

evidence or data that support the claim

Back 95

grounds

Front 96

evidence or data that support the claim

Back 96

grounds

Front 97

explains the relevance for the grounds of the claim

Back 97

warrant

Front 98

explains the relevance for the grounds of the claim

Back 98

warrant

Front 99

word or phrase that limits the scope of your claim

Back 99

qualifier

Front 100

word or phrase that limits the scope of your claim

Back 100

qualifier

Front 101

anticipates and addresses reservations that listeners are likely to ave about claims

Back 101

rebuttal

Front 102

fallacy that claims once we take our first step, more and more steps inevitably follow

Back 102

slippery slope

Front 103

broad claim based on too limited evidence

Back 103

hasty generalization

Front 104

generalize a person's authority or expertise in particular areas

Back 104

halo effect

Front 105

anticipates and addresses reservations that listeners are likely to ave about claims

Back 105

rebuttal

Front 106

fallacy that claims once we take our first step, more and more steps inevitably follow

Back 106

slippery slope

Front 107

broad claim based on too limited evidence

Back 107

hasty generalization

Front 108

generalize a person's authority or expertise in particular areas

Back 108

halo effect