Com Final

Front 1

Power

Back 1

the ability to influence the attainment of goals sought by yourself and others

Front 2

Forms of Power

Back 2

Dominance, prevention, and empowerment

Front 3

Dominance

Back 3

individuals try to gain power over others. My gain in power is your loss.

Front 4

Prevention

Back 4

A form of power in which group members resist or defy attempts to dominate them by other group members. When someone tried to dominate psychological reactance occurs.

Front 5

Empowerment

Back 5

The process of enhancing the capabilities and influence of individuals and groups

Front 6

Legitimate Authortiy

Back 6

being able to exercise greater influence in groups because of an acknowledged position or title

Front 7

Power imbalance

Back 7

significant power disparities

Front 8

compliance

Back 8

the process of consenting to the dictates and desires of others

Front 9

coalition

Back 9

temporary alliances

Front 10

resistance

Back 10

a covert form of communicating non compliance, often duplicitous and manipulative

Front 11

Defiance

Back 11

An overt form of communicating non compliance; unmitigated audacious rebellion against attempts to induce compliance

Front 12

assertiveness

Back 12

The ability to communicate the full range of your thoughts and emotions with confidence and skill

Front 13

Conflict

Back 13

the expressed struggle of interconnected parties who perceive incompatible goals and interference from each other in attaining those goals

Front 14

Constructive Conflict

Back 14

Characterized by we-oriented, de-escalating, cooperative, supportive, and flexible communication patterns

Front 15

Destructive Conflict

Back 15

Characterized by dominating, escalating, retaliating, competing, defensive, and inflexible communication patterns

Front 16

Communication style of conflict management

Back 16

an orientation towards conflict. predisposition or tendency regarding the way conflict is managed in groups

Front 17

Collaborating

Back 17

a win-win, cooperative approach to conflict. It attemps to satisfy all parties

Front 18

Confrontations

Back 18

the overt recognition that conflict exists in a group and the direct effort to manage it effectively

Front 19

Integrations

Back 19

a collaborative technique that devises creative solutions that are mutually satisfactory for all parties in conflict

Front 20

Smoothing

Back 20

The act of calming the agitated feelings of group members during a conflict episode

Front 21

Accomodating

Back 21

style of conflict management that yields to the concerns and desires of others

Front 22

compromising

Back 22

giving up something to get something

Front 23

avoiding

Back 23

withdrawing from potentially contentious and unpleasent struggles

Front 24

competing

Back 24

attempts to force your will on another group members

Front 25

routine task

Back 25

one in which the group performs processes and procedures that have little variability and little likelihood of change

Front 26

Non routine tasks

Back 26

one that requires problem solving, has few set procedures, and has a high level of unceratinty

Front 27

low context communication

Back 27

cultural tendency to emphasie the explicit content of a message when determining the meaning

Front 28

high context communication

Back 28

cultural tendency to emphasoze the cultural context of a message when determining meaning

Front 29

negotiation

Back 29

a process by which a joint decision is made by two or more parties

Front 30

Negotiation strategies

Back 30

tit for tat, reformed sinner, positional bargaining

Front 31

Tit for tat

Back 31

begins with an act of cooperating, and if the other party or parties in the negotiation follow suit and cooperate, you continue to do the same, If however, the other party competes after your initial cooperative offer, then you match them by competing

Front 32

reformed sinner

Back 32

where someone initially competes or acts tough, then cooperates and relaxes demands

Front 33

positional bargaining

Back 33

parties take positions on contested issues, then they haggle back and forth until concessions are made and an agreement is reached

Front 34

conflict spirals

Back 34

the escalating cycle of negative communication that produces destructive conflict. A risk of tit for tat.

Front 35

GRIT

Back 35

Graduated and Reciprocated Initiatives in Tension reduction. A technique of de-escalating cycles of conflict

Front 36

Hard bargainers

Back 36

see negotiation as a contest of wills. negotiating from strength approach to conflicts of interest

Front 37

soft bargainers

Back 37

yield to pressure because they don't want to harm their relation ships. Often give too much in negotiation

Front 38

BATNA

Back 38

Best Alternative To a Negotiated Agreement. A fallback position if a negotiated settlement fails to occur.