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20 Cards in this Set

  • Front
  • Back
to select
to single out a message from several competing messages
-to attend
to focus on incoming info for further processing
-to understand
assign meaning to the information that comes their way
-to remember
is to recall ideas and information
prejudice
preconceived opinions, attitudes, and beliefs about a person, place, thing, or message
receiver apprehension
the fear of misunderstanding or misinterpreting the spoken messages of others
listening styles
Preferred ways of making sense out of spoken messages
people oriented listeners
someone who is comfotable listening to others express feelings and emotions
action oriented listener
someone who prefers info that is well organized, brief, and accurate
critical listening
Evaluating the quality of info, ideas, and arguments presented by a speaker
critical thinking
making judgments about the conclusions presented in what you see, hear, and read
fact
something that ahs been proven to be true by direct oberservation
inference
a conclusion based on partial info, or an evaluation that has not been directly ovserved
evidence
The facts, examples, opinions, and stats that a speaker uses to support a conclusion
logic
A formal system of rules used to reach a conclusion
reasoning
the process of drawing a conclusion from evidence
rhetorical critism
the process of using a method or standards to evaluate the effectiveness and appropriateness of messages
rhetoric
the use of symbols to create meaning to achieve a goal
symbols
Words, images, and behaviors that create meaning
rhetorical stragies
Methods and techniques that speakers use to achieve their speaking goals