Com 111 Test 3

Front 1

Have difficulty w/ ambiguity, uncertainty and diversity.

Back 1

UNCERTAINTY AVOIDING

Front 2

Your position in the world.

Back 2

STANDPOINT

Front 3

Adapting our speech patterns to another person from a different lingustic group.

Back 3

CONVERGING

Front 4

Group phenomenon in which the desire for unity prevents obkectives assessment.

Back 4

GROUPTHINK

Front 5

The origin of co culture.

Back 5

MUTED THEORY GROUP

Front 6

Value the group over the individual.

Back 6

COLLECTIVISTIC

Front 7

Public self image.

Back 7

FACE

Front 8

Tolerate ambiguity, uncertainty and diversity.

Back 8

UNCERTAINTY ACCEPTING

Front 9

Might prevails over right; whoever holds the power is right and good.

Back 9

HIGH POWER DISTANCE

Front 10

A culture that uses direct goal-oriented communicaton.

Back 10

MASCULINE

Front 11

Stage in which group members get to know each other and guard what they say.

Back 11

FORMING

Front 12

A culture in which the information and culture values are implied and already known to the participant.

Back 12

LOW CONTEXT CULTURE

Front 13

A culture that uses no-direct communication focusing on stories or emotions.

Back 13

FEMININE

Front 14

The merging of two cultures b/c of colonial forces.

Back 14

HYBRIDITY

Front 15

We predict people's beahviors by their emotions.

Back 15

REASONED ACTION

Front 16

Explains how we process messages.

Back 16

ELABORATION LIKELIHOOD MODEL

Front 17

Information and cultural rules are explicit, procderues are explained and expectations are discuseed.

Back 17

HIGH CONTEXT CULTURE

Front 18

Gaining access to allow for more compliance gaining in the future.

Back 18

FOOT IN THE DOOR

Front 19

Egalitarian distribution of power.

Back 19

LOW POWER DISTANCE

Front 20

Value freedom, chouce, uniqueness and independence.

Back 20

INDIVIDUALISTIC

Front 21

Stage in which group members address conflict.

Back 21

STORMING

Front 22

We focus on cues tather than the message.

Back 22

PERIPHERALLY

Front 23

This type of culture values implicit rules.

Back 23

HIGH CONTEXT

Front 24

We pay attention to message content.

Back 24

CENTRALLY

Front 25

Defition: A way of deliberating that group members use when the desire for unanimity overrides their motivation to assess all available plans of action.

Back 25

GROUPTHINK

Front 26

What are the two assumptions of groupthink?

Back 26

1 GROUP PROBLEM SOLVING IS PRIMARILY A UNIFIED PROCESS

2 GROUP DESICION MAKING ARE FREQUENTLY COMPLEX

Front 27

Definition: Group members have the same kind of similar characteristics as the group.

Back 27

HOMOGENEITY

Front 28

Definition: Work-together-abilty, the glue that holds the group together.

Back 28

COHESIVENESS

TOO LITTLE OR TOO MUCH IS BAD

Front 29

What are some systems of groupthink?

Back 29

OVERESTIMATION OF GROUPS

CLOSED MINDEDNESS

PRESSURE TOWARDS CONFORMITY

Front 30

This theory purports that groups move through stages or phases as they develop. From the birth of a rgoup to the death of it, groups go through many stages of development.

Back 30

TUCKMAN'S GROUP DEVELOPMENT THEORY

Front 31

What is the first stage in Tuckman's group development theory?

Back 31

FORMING

Front 32

What is the forming stage according to Tuckman's theory?

Back 32

GROUP MEMBERS SEEK INFORMATION ABVOUT THE GROUP MEMBERS AND GENERAL INFORMATION ABOUT THE GROUP

ENGAGED IN ORIENTATION PERIOD

TEND TO BE GUARDED, DON'T WANT TO EMBARASS THEMSELVES

THEY LEARN THROUGH INTERACTIONS WHAT IS ACCEPTABLE

Front 33

What is the second stage in Tuckman's Group Development theory

Back 33

STORMING

Front 34

What is the storming stage according to Tuckman?

Back 34

GROUP ADDRESSES THE DIFFERENT CONFLICTS THAT EMEGRE

DISAGREEMENTS CAN BE PERSONAL OR RELATED TO TASK

EXPRESS DISSATISFACTION WITH HOW THE GROUP IS ACCOMPLISHING THE OBKECTIVE

Front 35

What is the third stage in Tuckman's Group Development theory?

Back 35

NORMING

Front 36

What is the norming stage according to Tuckman

Back 36

CHARACTERIZED BY HIGH COHESION AMONG GROUP MEMBERS

FEEL UNITED, MORE WE THAN I

MEMBERS PARTICIPATE MORE, PRESSURE IS FELT FROM INDIVIDUALS NOT TO DISAGREE WITH THE GROUP

Front 37

What is the fourth stage in Tuckman's group theory?

Back 37

PERFORMING

Front 38

What is the performing stage accoriding to Tuckman?

Back 38

GROUP USES ESTABLISHED PROCDEURES AND ROLE STRUCTURE TO HANDLE AND PROBLEMS AND TASKS

VERY CENTERED ON ACHIEVING THE OBKECTIVE

Front 39

What is the final stage in Tuckman's group theory>

Back 39

ADJOURNING

Front 40

What is the adjouring stage according to Tuckman?

Back 40

GROUP MEMBERS TERMINATE THE EXISTENCE OF THE GROUP AND GO THEIR SEPERATE WAYS

CAN DISBAND FOR SEVERAL REASONS

MAY HAVE REACHED GOAL, NO LONG ABLE TO MEET GOAL, DIDN'T WORK WELL TOGETEHR

Front 41

This theory evolved from the functional perspective. It assertes that during the decision making period, certain criteria or FUNCATIONAL REQUISITES need to be satisfied in order for a good desicion to be made.

Back 41

FUNCTIONAL THEORY OF DECISION MAKING

HOW WELL THESE FUNCATIONAL REQUISITES ARE COMPLETED DETERMINES THE QUALITY OF THE DECISION REACHED

Front 42

What are the requisites that need to be satisfied to make a good decision according to the Funcational Theory of Decision making.

Back 42

1 UNDERSTAND THE PROBLEM

2 ESTABLISH THE GOALS AND OBKECTIVES

3 IDENTIFY ALTERNATIVE REALISTIC PROPOSALS

4 EVALUATE THE POSITIVE AND NEGATIVE QUALITIES ASSOCIATED WITH THOS ALTERNATIVE CHOUCES

Front 43

This theory states that cource characteristics are related to persuasion and credibility.

Back 43

THEORIES OF PERSUASION

Front 44

THEORY OF PERSUASION

Definition:

The perception's message recepient hold about a source's expertise and trustworthiness.

Back 44

CREDIBILITY

SOURCES ABLE TO ENGENDER THE TARGET AUDIENCE

MORE LIKELY TO ACCEPT MESSAGE OF COURCES WE PERCEIEV AS HIGHLY CREDIBLE

MLK JR

Front 45

THEORY OF PERSUASION

Definition:

We are motivated to comply with the wishes of others based on the fact that we like them or that we perceive them to be similar to us

Back 45

SIMILARITY

PEOPLE ATTEMPT TO MANIPULATE US BY DRESSING LIKE US OR SAYING THEY COME FROM SAME BACKGROUND

Front 46

THEORY OF PERSUASION

Definition:

We assign favorable traits, like kindness and honesty, to sources we perceive as good looking.

Back 46

PHYSICAL ATTRACTION

GENERALLY LIKE ATTRACTIVE SOURCES AND TEND TO COMPLY WITH THOSE WHO WE LIKE

Front 47

What is a two sided message?

Back 47

THOSE THAT GIVE ARGUMENTS FOR BOTH SIDES OF A CONTROVERSIAL ISSUE.

Front 48

What is a one sided message?

Back 48

THOSE THAT GIVE ARGUMENTS ONLY IN FAVOR OF THE PERSUADER'S MESSAGE

Front 49

Is the one or two sided message more persuasive?

Back 49

TWO SIDED

BY GIVING BOTH SIDES, THE COMMUICATOR IS AWARE THAT OPPOSING INFORMATION EXISTS, HAS TAKEN IT INTO ACCOUNT AND FINDS THE WEIGHT OF THE EVIDENCE STILL FAVORS HIS OPINION

Front 50

What are the three oders of persuasive messages? Which is the best?

Back 50

ANTICLIMX ORDER, CLIMAX, PYRAMIDIAL

ANTICLIMAX IN AUDITORY MANNER

CLIMAX IN ORGANIZATION MANNERS, COURTROOM

Front 51

Starting with strong arguments then ending with the weak ones.

Back 51

ANTICLIMAC

Front 52

Starting with weak arguments and then ending with strong ones.

Back 52

CLIMAX

Front 53

Putting the strongest arguments in the middle.

Back 53

PYRAMIDIAL

Front 54

This theory is a way of thinking that is inconsitent with ones beliefs, values and behaviors. It is uncomfortable thinking.

Back 54

COGNITIVE DISSONANCE THEORY

Front 55

Defintion:

The feeling of discomfort caused by information that is discrepent from your notion of yourself as a reasonable person.

Back 55

COGNITIVE DISSONANCE

Front 56

What are the three principles the cognitive dissonance theory arose from

Back 56

1 PEOPLE HAVE A NEED FOR COGNITIVE DISSONANCE

2 WHEN COGNITION BECOMES INCONSITENT, PEOPLE EXPERIENCE DISCOMFORT

3 PSYCHOLOGIAL DISCOMFORT MOTIVATES PEOPLE TO RESOLVE THE INCONSITENCY AND RESTORE COGINITIVE BALANCE

Front 57

When is dissonance most likely to occur?

Back 57

WHEN WE DO OR LEARN SOMETHING THAT THREATENS OUR SELF IMAGE, OR OUR FACE

Front 58

What are three ways to reduce dissonance?

Back 58

1 CHANGE OUR BEHAVIOUR TO BEING IT IN LINE WITH DISSONANT COGNITION

2 JUSTIFY OUR BEHAVIOR THROUGH CHANING ONE OF THE COGNITIONS TO MAKE IT LESS DISSONANT

3 JUTIFYING OUR BEHAIOR BY ADDING NEW COGNITIONS

Front 59

Defintion:

Seeks to persuade your brain, then your body will follow.

Back 59

PERSUASION

Front 60

Defition:

Don't care about the brain, only want you to comply with a request, there are no need for belieds

Back 60

COMPLIANCE

Front 61

What is this compliance gaining strategy?

Requires a persuader to send two messages, first one is relatively small, most people agree to it, second is largers

Intersted in gaining compliance with the second request

Back 61

FOOT IN THE DOOR

Front 62

What is this compliance gaining strategy?

Begins with an intial request that is so large, it's rejected by most. The second request is more moderate and people are more likely to comply

Back 62

DOOR IN THE FACE

Front 63

COMPLIACNE GAINING THEORY

Defition:

You will feel better about yourself if you comply.

Back 63

POSITIVE SELF FEELING

Front 64

COMPLIACNE GAINING THEORY

Definition:

If you comply, you will be reawrded becaue of the good nature of things.

Back 64

POSITIVE EXPERTISE

Front 65

COMPLIACNE GAINING THEORY

Defition:

If you don't comply, you will be punished b/c of the bad nature of things.

Back 65

NEGATIVE EXPERTISE

Front 66

COMPLIACNE GAINING THEORY

Definition:

People you value will thiknk better of you if you comply.

Back 66

POSITIVE ESTEEM

Front 67

COMPLIACNE GAINING THEORY

Defition:

If you comply, I will reward you.

Back 67

PROMISE

Front 68

COMPLIACNE GAINING THEORY

Def.

Seeking compliance in positive ways, like using promises.

Back 68

REWARDING ACTIVITY

Front 69

COMPLIACNE GAINING THEORY

Def.

Seekinf compliance in negaive ways, like making threats.

Back 69

PUNISHING ACTIVITY

Front 70

This thoery is best kniwn of how attitudes predict behaviors. It is designed to predict behavioral intentions toward specific objects or situations.

Back 70

THEORY OF RESEARCHED ACTION

Front 71

This theory states that when people have time to contemplate how they're going to behave, the best indicator of their behavior is their notion.

Back 71

THEORY OF RESEARCHED ACTION

Front 72

In order to determine a person's intentions, we need to know two thing. They are:

Back 72

1 THE INDIVIDUALS ATTITUDES TOWARDS PERFORMING THE BEHAVIOR

2 EXISTING SUBKECTIVE NORMS

Front 73

This model brings togeteher several elements inlduing attitude, behavior, and mesage compounds. It emphasizes the thought and ideas that occur to people as they attend to persuasive communication.

Back 73

ELABORATION LIKELIHOOD MODEL

Front 74

You congnitvely process persuasive messages in two ways, they are:

Back 74

CENTRALLY

CHARECTERISTIC OF PERSUASIVE MESSAGE, ARGUMENT AND LOGIC DETERMINE ATTITUDE CHANGE

PERIPHERALLY

PERSUASIVE CUES, CREDIBILTY AND ATTRACTIVENESS, DETERMINE ATTITUDE

Front 75

This theory classifies attitudes along a continuum, which is diveded into latitudes of acceptance and rejectionl.

Back 75

SOCIAL JUDGMENT THEORY

Front 76

SOCIAL JUDGMENT THEORY

Defintion:

Represents the positions on the attitude continuum that a person finds acceptable.

Back 76

LATITUDE OF ACCEPTANCE

Front 77

SOCIAL JUDGEMENT THEORY

Def.

Contrast effects cause a receiver to judge mssages as more discrepent than it actually is.

Back 77

LATITUDE OF REJECTION

MESSAGE FALLS WITHING LAT. OF ACCEPTANCE, YOU WILL CHANGE YOUR ATTITUDE

THE FARTHER IT IS FROM THE LAT. OF ACCEPTANT, THE MORE PERSUASION WILL OCCUR

Front 78

THEORIES OF CULTURE

Def.

Don't preceive as sharp a difference between in groups and out groups.

Personal goals have primacy over in group goals

Back 78

INDIVIUALISTIC

Front 79

CULTURE THEORY

Refers to the extent to which the less powerful members within a country expect and accept that power is unequal.

Back 79

SMALL POWER DISTANCE CULTURES

Front 80

In this culture, status is different, expected and even privilged.

Back 80

HIGH POWER

Front 81

In this culture, value status more than people will admit.

Back 81

EGALITARIAN

Front 82

This theory describes what happens when people from two lingustic groups meet and interact.

Back 82

COMMUNICATION ACCOMADATION THEORY

Front 83

When you speak with someone from a diferent group, you are likely to do 2 things...

Back 83

1 CONVERG

ADAPT YOUR SPEECH PATTERNS TO OTHR PERSON

2 DIVERGE

MAKE YOUR PATTERNS MORE DISTINCT

Front 84

This theory goes beoynd langauge to look at the perception of life itself and it suggests men and women's experience in life are influenced by their position in society.

Back 84

STANDPOINT THEORY

MEN HAVE MORE ECONOMIC POWER AND INLFUENCE

Front 85

In this theory, the oppressed group has to understand the oprsseos since the rules of the powerful group are likely to dictate how life is accomplished.

Back 85

STANDPOINT THEORY

Front 86

This theory says that we rely on men's voices since women were not deemed rational or reliable enough to give accounts of history.

Back 86

MUTED GROUP THEORY

Front 87

How are women twice muted according to the MUTED GORUP THEORY?

Back 87

MEN CREATE LANGUAGE BY BEING CHIEF... EVERYTHING

WHEN WOMEN SPEAK, MEN DON'T LISEN