Com 110 Fall 2006 Final

Front 1

a collection of people who interact verbally & non verbally, occupy certain roles with respect for one another & work together to accomplish a common goal

Back 1

Group

Front 2

5-7 people work best, task oriented groups smallest # of people capable of handling task

Back 2

size of group

Front 3

motivation for existing, the end state desired

Back 3

goals

Front 4

pattern of message flow

Back 4

pattern of communication

Front 5

emotional atmosphere

Back 5

climate

Front 6

1. supportiveness 2. participative decision making 3. trust 4. openness & candor 5. high performance goals

Back 6

Charles Reddings effective climate

Front 7

-facilitates polling resources
-increases motivation
-identify errors easier
-decisions better recieved
-provides rewards

Back 7

advantages of groups

Front 8

-promotes laziness
-conflicting personal & group goals
-domination of few
-stubborness leads to deadlock
-riskier decisions made
-takes longer to reach decisions

Back 8

disadvantages of groups

Front 9

able & willing to communicate with most or all group members

Back 9

central position

Front 10

relate to only one or at most a few

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peripheral position

Front 11

nonfunctional bejaviors, prevent effective group: blocking, aggression, recognition seeking, withdrawing, dominating, joking, self confessing, & help seeking

Back 11

self serving roles

Front 12

help group realize goals: initiating, info seeking, opinion seeking, info giving, opinion giving, clarifying, coordinating, evaluating, consensus testing

Back 12

task oriented roles

Front 13

help group run smoothly: encouraging, gate keeping, harmonizing, compromising, standard setting

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maintenance -oriented roles

Front 14

ability to influence others and achieve goals

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leadership

Front 15

a group is stronger than any individual alone

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synergy

Front 16

any one person in the group can affect everyone positively or negitively, all group members depend on eachother

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interdependence

Front 17

collective belief among members that they can be effective

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efficency

Front 18

the members work togehter to achieve obectives and goals pool resorces and coordinate efforts to obtain common goals

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cooperative goal structure

Front 19

members do not share resources, uncoordinated efforts, work to hinder one another's efforts to obtain goal

Back 19

competitive goal structure

Front 20

-evaluation
-control
-strategy
-neutrality
-superiority
-certainty

Back 20

defensive climate

Front 21

-description
-problem orientation
-spontaneity
-empathy
-equality
-provisionalism

Back 21

supportive climate

Front 22

extreme way of avoiding conflict

Back 22

groupthink

Front 23

extent person wants to attain personal goals

Back 23

Blake & Moulton's conflict Grid horizontal scale

Front 24

extent person is concerned for others

Back 24

Blake & Moulton's conflict grid vertical scale

Front 25

neutrality is maintained at all costs, withdrawl form dealing with conflict

Back 25

Blake & Moulton's conflict grid 1.1

Front 26

compormise, bargaining & middle ground positions accepted so no one wins, workable rather than best solution

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Blake and Moulton's Conflict Grid 5.5

Front 27

valid problem solving takes place, emotions, reservations, & doubts are examined & worked through

Back 27

Blake and Moulton's Conflict Grid 9.9

Front 28

disagreements are smoothed over or ignored, maintained peaceful co-existance

Back 28

Blake and Moulton's Conflict Grid 1.9

Front 29

conflict is suppressed through authority

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Blake and Moulton's Conflict Grid 9.1

Front 30

exchange of information between individuals who are unalike culturally

Back 30

Intercultural communication

Front 31

system of shared beliefs, values, customs, behaviors, & artifacts that the members of a society use to cope with one another & with their world

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culture

Front 32

a group whose beliefs or behaviors distinguish it from the larger culture of which it is a part & shares similarities with

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co-culture

Front 33

specialized languages used bu co-cultures to facilitate effective communication & to distiguish group members from non members

Back 33

co-language

Front 34

specialized language of disreputable underground co-cultures

Back 34

argot

Front 35

specialized language of non-professional non criminal groups

Back 35

cant

Front 36

technical language of a particular trade, profession, or group

Back 36

jargon

Front 37

derived from cant & argot consists of widely used terms to dominant culture but not acceptable in formal writing & speaking

Back 37

slang

Front 38

belief that your group or culture is superior to other groups or cultures

Back 38

ethnocentrism

Front 39

belief that another culture should be judged by its context rather than measured against own culture

Back 39

cultural relativism

Front 40

generalization about some group of people that oversimplifies their culture

Back 40

stereotype