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20 Cards in this Set
- Front
- Back
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quantitative research
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gather information in numerical form (surveys, statistics, experiments, etc..)
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qualitative research
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nonnumerical knowledge about the character of information...techniques used to understand the character of experience...how people perceive and make sense of communication
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critical research
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identify and challenge communication practices that oppress, marginalize, or otherwise harm individuals and social groups
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communication
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systematic process in which people interact with and through symbols to create/interpret meanings
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process
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something that is ongoing and continuously in motion for which it is difficult to identify beginnings and endings
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system
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a group of interrelated elements that affect one another
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symbol
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arbitrary, ambiguous, and abstract representations
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meaning
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the significance we bestow on a phenomenon-what it signifies to us
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content level of meaning
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the literal information in a message
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relationship level of meaning
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expressses the relationship between communicators
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noise
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anything that interferes with the intended meaning of communication (sounds as well as pyschological)
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feedback
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response to a message that may be verbal or nonverbal
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intrapersonal
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communication with ourselves...self talk
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interpersonal
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deals with communication between people, usually in close relationships such as friendship and romance
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fantasy theme
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ideas that spin out in a group and capture it's social or task themes
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organizational culture
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understandings about identity and codes of thought and action that members of an organization share
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ethics
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branch of philosophy that deals with the goodness or rightness of particular actions
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perceptions
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an active process of selecting, organizing, and interpreting people, objects, events, situations, ad activities
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communication climate
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the overall feeling or emotional mood between people
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listening
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a complex process that consists of being mindful, hearing, selecting and organizing information, interpreting communication, responding and remembering
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