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40 Cards in this Set
- Front
- Back
The A2 Green Clean Code of Conduct establishes key principles that apply to all operations and employees. These five key principles are Personal Conduct of Employees, Anti-_____ _______, Compliance, Client ______, Workplace ________. |
Gossip Policy, Relations, standards |
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Personal Conduct of Employees
Employees must comply with the ________ |
Law |
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Personal conduct of Employees A2 Green Clean expects its employees to live by the A2 Values: ______ and Trust, Entrepreneurship in ______, Responsibility and ______ in Quality |
Honesty, Service, Excellence |
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Where no legislation or ______ govern personal conduct, each employee must exercise sound judgement and due _____in protecting the team before _______.
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Rules, care, Self |
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A2 Green Clean expects employees must avoid _________ AND _________ that conflict with the interest of the A2 Green Clean name, and team and are _______ to disclose a potential conflict of interest to their superior, either via Email, Survey or Anonymous Survey, or
Kelly@a2greenclean.com |
Activities, conersation, obliged |
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Colleagues and ______, ________, and other business partners/connections must be treated with _______the benefit of the doubt and ________
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Teammates, Clients,Respect, fairness |
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Discrimination and harassment, including ______ harassment, are _______ at A2 Green Clean, LLC
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Harassment, Unacceptable |
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A2 Green Clean employees shall perform their work without the influence of ________ or _______.
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Alcohol , drugs |
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Whenever in doubt, employees should raise their questions with a ______ or _______ ________. NOT any peer, or person on the team.
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Superior , designated mentor |
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A2 Green Clean is _______ any form of ________ of values and _________ and committed to combating such practices
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Against, corruption, gossip |
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A2 green Clean competes for business on ______ terms and solely on the merits of its _________, and require of all _______.
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Fair, service, employees |
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Regardless of any _______ practice of judgement, any personal _________, _________ or opinions of an individual, between teammates and clients, or suppliers, gossip is strictly _______ at A2 Green Clean.
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Personal, feelings, thoughts, prohibited |
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It is unacceptable to receive/accept _______, ______, ________from clients – unless it is customary in the tradition from the founder/from the owner(s) directly, and serves a business purpose. All tips given directly to any teammate must be ______ in an envelope, dated, include client name, placed in the red box.
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Tips, grifts, gratuities, reported |
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Compliance with all applicable communication, service, gossip, ______ and standard operating procedures ______ and regulations lies at the heart of the A2 Green _______ business practice and success.
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Quality, rules, Clean |
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A2 Green Clean does not ________services or _______ markets with competitors, or amongst other teams, teammates.
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Allocate, divide, |
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A2 Green Clean Teammates do not share _________ or _________competitive issues, whether it be during service opportunities, or after (such as _______, discounts, bonuses, sales terms, furthermore; discussions on any information, including _______ or details of pricing, ________, bonuses, operations or practices with any individuals outside A2 Green Clean, LLC will be a ______ of conduct, and subject to appropriate ________ or _________ of duties.
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Information, discuss, pricing, wages, hours, violationn, discipline, dismissal |
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A2 Green Clean teammates take immeasurable _______ in the brand, and ________ the strict _____________ philosophy on service, positivity of energy and speech and being “_______” in the workplace, trusting that this sentiment is the ________of the tree.
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Pride, protect, professionalism, energy, present, root |
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Client Relations
A2 Green Clean teammates will ensure that they are familiar with the______ of ______and that their clients and other teammates are familiar with the A2 Green Clean _______ of ______ Mission, Values and Chain of ______. |
Code of Conduct , code of conduct, command
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Client Relations
The A2 Green Clean service delivery will meet agreed standards for e_________, q_________, _______ , safety and environment at clients exact detail, without ______, every _____. |
Excellence, quality, health, defect, service |
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Client Relations Client _____ is the highest _______ honor and all applicable data _______, even from teammate to teammate |
Privacy, respected, protected |
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Client Relations
All A2 Green Clean teammates address all client _________, they are all addressed _________, and they are considered a _________ contribution to constantly ensuring h____ l____ of service. Any Means Necessary approach, Notwithstanding; Chain of _______, Communication |
Complaints, effectively, valuable, high levels, command |
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Workplace Standards
A2 Green Clean ensures proper working conditions for its employees, including appropriate _________ and _________ standards. |
Health, safety |
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Workplace standards A2 Green Clean tolerates _____ form of _________ against employees in respect of employment and occupation; all employees are entitled to ____and _____ treatment. |
No, discrimination, fair, equal |
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Workplace standards A2 Green Clean respects the _________ of association with regard to the ______ to collective bargaining; all employees have the right to _____ and _______ trade unions. |
Freedom, right, join, form |
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Workplace standards A2 Green Clean uses ____ forced or compulsory Labor. |
No |
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Workplace standards In accordance with international conventions, A2 Green Clean avoids employing __________, and _________ unemployable under federal law |
Children, individuals |
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Workplace standards
A2 Green Clean offers adequate ________ that – over ______ above industry standard– and always comply with local ____________ and ____________. |
Wages, 40%, agreemets, regulations |
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Workplace standards
A2 Green Clean _______ the introduction and upholding of __________ ___________. |
Supports, living wage |
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Workplace standards A2 Green Clean Employees are offered _________ opportunities relevant to the function they __________ , and if promising, may be offered ___________ advancement opportunities. |
Training, perform, unlimited |
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Workplace standards A2 Green Clean ________ employee _________ and _________ applicable data accordingly |
Respect's, privacy, protects |
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Corporate and Social Responsibility
A2 Green Clean is a revolutionary in the cleaning industry, by developing ______, continually being _________ and utilization of technology we are exposed, and offered opportunities other “cleaning” agencies are not. We remain ______, graceful, ________, and humbled. A2 Green Clean team mates will not _____ our responsivities to our team and community. |
Talent, innovative, technology, greatful, ladylike, negate |
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Corporate and Social responsibility |
Human, United Nations declaration of human rights, core conventions of the International labor organization |
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Corporate and Social Responsibility
A2 Green Clean _________ according to principles of ________ corporate governance. |
Operates, good |
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Corporate and Social Responsibility
A2 Green Clean is committed to continuously reducing adverse _____________ effects of the ________ we choose, logistics, operations and efforts we support. |
Environmental, products |
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Corporate and Social Responsibility
A2 Green Clean acts as a good _________ and ________citizen in all operations. |
Corporate, social |
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Corporate and Social Responsibility
The s______, e_________ and e_______ commitments of the A2 Green Clean team shall be ________ in all Conversations, Work, Performance, Social Media, P________ _______ with clients and the general public, including all previous employees. |
Social, environmental, ethical, reflect, Personal image |
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If you experience a breach of the A2 Green Clean _____ of ______other improper conduct, in the FIRST INSTANCE, 2 options are available to you:Fill out the survey labeled “CODE” or Email the _________ __________ Director kelly@a2greenclean.com
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Code of conduct, human resources |
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Core Values: The Foundation For All We Do
* Client ______ and _______ are never compromised * ____________ is service is our main focus * Continuous Employee Involvement and Improvement is essential to __________ |
*Details, efficiency *Excellence *Success |
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Core Values: The Foundation For All We Do * Reputation, Integrity and Respect are _______ Compromised * Exceed every _________" your peers, clients and family have daily * Welcome Feedback, and Say “_____ ______” to all feedback * _________ Give the Benefit of the Doubt |
*never *Expectations *Thank you *Always |
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Mission
Founded with a need to serve, a rebellious spirit and a lofty objective, A2 Green Clean relentlessly delivers Old Fashioned Cleaning Values, time tested techniques combined state of the art innovations to provide unparralled service to every client and teammate. |
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