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40 Cards in this Set

  • Front
  • Back

The A2 Green Clean Code of Conduct establishes key principles that apply to all operations and employees. These five key principles are Personal Conduct of Employees, Anti-_____ _______, Compliance, Client ______, Workplace ________.

Gossip Policy, Relations, standards

Personal Conduct of Employees



Employees must comply with the ________

Law

Personal conduct of Employees




A2 Green Clean expects its employees to live by the A2 Values: ______ and Trust, Entrepreneurship in ______, Responsibility and ______ in Quality

Honesty, Service, Excellence

Where no legislation or ______ govern personal conduct, each employee must exercise sound judgement and due _____in protecting the team before _______.

Rules, care, Self

A2 Green Clean expects employees must avoid _________ AND _________ that conflict with the interest of the A2 Green Clean name, and team and are _______ to disclose a potential conflict of interest to their superior, either via Email, Survey or Anonymous Survey, or

Kelly@a2greenclean.com

Activities, conersation, obliged

Colleagues and ______, ________, and other business partners/connections must be treated with _______the benefit of the doubt and ________

Teammates, Clients,Respect, fairness

Discrimination and harassment, including ______ harassment, are _______ at A2 Green Clean, LLC

Harassment, Unacceptable

A2 Green Clean employees shall perform their work without the influence of ________ or _______.

Alcohol , drugs

Whenever in doubt, employees should raise their questions with a ______ or _______ ________. NOT any peer, or person on the team.

Superior , designated mentor

A2 Green Clean is _______ any form of ________ of values and _________ and committed to combating such practices

Against, corruption, gossip

A2 green Clean competes for business on ______ terms and solely on the merits of its _________, and require of all _______.

Fair, service, employees

Regardless of any _______ practice of judgement, any personal _________, _________ or opinions of an individual, between teammates and clients, or suppliers, gossip is strictly _______ at A2 Green Clean.

Personal, feelings, thoughts, prohibited

It is unacceptable to receive/accept _______, ______, ________from clients – unless it is customary in the tradition from the founder/from the owner(s) directly, and serves a business purpose. All tips given directly to any teammate must be ______ in an envelope, dated, include client name, placed in the red box.

Tips, grifts, gratuities, reported

Compliance with all applicable communication, service, gossip, ______ and standard operating procedures ______ and regulations lies at the heart of the A2 Green _______ business practice and success.

Quality, rules, Clean

A2 Green Clean does not ________services or _______ markets with competitors, or amongst other teams, teammates.

Allocate, divide,

A2 Green Clean Teammates do not share _________ or _________competitive issues, whether it be during service opportunities, or after (such as _______, discounts, bonuses, sales terms, furthermore; discussions on any information, including _______ or details of pricing, ________, bonuses, operations or practices with any individuals outside A2 Green Clean, LLC will be a ______ of conduct, and subject to appropriate ________ or _________ of duties.

Information, discuss, pricing, wages, hours, violationn, discipline, dismissal

A2 Green Clean teammates take immeasurable _______ in the brand, and ________ the strict _____________ philosophy on service, positivity of energy and speech and being “_______” in the workplace, trusting that this sentiment is the ________of the tree.

Pride, protect, professionalism, energy, present, root

Client Relations



A2 Green Clean teammates will ensure that they are familiar with the______ of ______and that their clients and other teammates are familiar with the A2 Green Clean _______ of ______ Mission, Values and Chain of ______.

Code of Conduct , code of conduct, command
Client Relations



The A2 Green Clean service delivery will meet agreed standards for e_________, q_________, _______ , safety and environment at clients exact detail, without ______, every _____.

Excellence, quality, health, defect, service

Client Relations




Client _____ is the highest _______ honor and all applicable data _______, even from teammate to teammate

Privacy, respected, protected

Client Relations



All A2 Green Clean teammates address all client _________, they are all addressed _________, and they are considered a _________ contribution to constantly ensuring h____ l____ of service. Any Means Necessary approach, Notwithstanding; Chain of _______, Communication

Complaints, effectively, valuable, high levels, command

Workplace Standards



A2 Green Clean ensures proper working conditions for its employees, including appropriate _________ and _________ standards.

Health, safety

Workplace standards




A2 Green Clean tolerates _____ form of _________ against employees in respect of employment and occupation; all employees are entitled to ____and _____ treatment.

No, discrimination, fair, equal

Workplace standards




A2 Green Clean respects the _________ of association with regard to the ______ to collective bargaining; all employees have the right to _____ and _______ trade unions.

Freedom, right, join, form

Workplace standards




A2 Green Clean uses ____ forced or compulsory Labor.

No

Workplace standards




In accordance with international conventions, A2 Green Clean avoids employing __________, and _________ unemployable under federal law

Children, individuals

Workplace standards



A2 Green Clean offers adequate ________ that – over ______ above industry standard– and always comply with local ____________ and ____________.

Wages, 40%, agreemets, regulations

Workplace standards



A2 Green Clean _______ the introduction and upholding of __________ ___________.

Supports, living wage

Workplace standards




A2 Green Clean Employees are offered _________ opportunities relevant to the function they __________ , and if promising, may be offered ___________ advancement opportunities.

Training, perform, unlimited

Workplace standards




A2 Green Clean ________ employee _________ and _________ applicable data accordingly

Respect's, privacy, protects

Corporate and Social Responsibility



A2 Green Clean is a revolutionary in the cleaning industry, by developing ______, continually being _________ and utilization of technology we are exposed, and offered opportunities other “cleaning” agencies are not. We remain ______, graceful, ________, and humbled. A2 Green Clean team mates will not _____ our responsivities to our team and community.

Talent, innovative, technology, greatful, ladylike, negate

Corporate and Social responsibility



A2 Green Clean respects, supports and promotes _____' rights as stated in the U_____ N______ D________ of H_______ R______ and the C______ C______ of the I_________ L________ O_________.

Human, United Nations declaration of human rights, core conventions of the International labor organization

Corporate and Social Responsibility



A2 Green Clean _________ according to principles of ________ corporate governance.

Operates, good

Corporate and Social Responsibility



A2 Green Clean is committed to continuously reducing adverse _____________ effects of the ________ we choose, logistics, operations and efforts we support.

Environmental, products

Corporate and Social Responsibility



A2 Green Clean acts as a good _________ and ________citizen in all operations.

Corporate, social

Corporate and Social Responsibility



The s______, e_________ and e_______ commitments of the A2 Green Clean team shall be ________ in all Conversations, Work, Performance, Social Media, P________ _______ with clients and the general public, including all previous employees.

Social, environmental, ethical, reflect, Personal image

If you experience a breach of the A2 Green Clean _____ of ______other improper conduct, in the FIRST INSTANCE, 2 options are available to you:Fill out the survey labeled “CODE” or Email the _________ __________ Director kelly@a2greenclean.com

Code of conduct, human resources

Core Values: The Foundation For All We Do



* Client ______ and _______ are never compromised




* ____________ is service is our main focus




* Continuous Employee Involvement and Improvement is essential to __________



*Details, efficiency




*Excellence




*Success

Core Values: The Foundation For All We Do




* Reputation, Integrity and Respect are _______ Compromised




* Exceed every _________" your peers, clients and family have daily




* Welcome Feedback, and Say “_____ ______” to all feedback




* _________ Give the Benefit of the Doubt

*never




*Expectations




*Thank you




*Always

Mission



Founded with a need to serve, a rebellious spirit and a lofty objective, A2 Green Clean relentlessly delivers Old Fashioned Cleaning Values, time tested techniques combined state of the art innovations to provide unparralled service to every client and teammate.