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34 Cards in this Set
- Front
- Back
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ME1
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monitor and evaluate IT performance
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ME2
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monitor and evaluate internal control
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ME3
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Ensure compliance with external requirements
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ME4
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Provide IT governance
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PO1
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define a strategic IT plan
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PO2
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Define the information Architecture
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PO3
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Determine technological direction
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PO4
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Define the IT processes, organization and relationships
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PO5
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Manage the IT investment
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PO6
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communicate management aims and direction
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PO7
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manage IT human resources
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PO8
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manage quality
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PO9
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Assess and manage IT risks
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PO10
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Manage Projects
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AI1
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Identify automated solutions
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AI2
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Acquire and maintain application software
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AI3
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Acquire and maintain technology infrastructure
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AI4
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Enable operation and use
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AI5
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Procure IT resources
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AI6
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Manage Changes
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AI7
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Install and accredit solutions and changes
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DS1
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Define and manage service levels
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DS2
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Mange third-party services
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DS3
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Mange performance and capacity
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DS4
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Ensure continuous Service
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DS5
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Ensure systems security
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DS6
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Identify and allocate costs
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DS7
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Educate and train users
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DS8
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Manage service desk and incidents
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DS9
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Manage the configuration
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DS10
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Manage problems
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DS11
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Manage Data
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DS12
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Manage the physical environment
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DS13
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Manage Operations
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