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34 Cards in this Set
- Front
- Back
ME1
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Monitor and evaluate IT performance
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ME2
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Monitor and evaluate internal control
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ME3
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Ensure regulatory compliance
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ME4
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Provide IT governance
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PO1
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Define a strategic IT Plan
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PO2
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Define the information architecture
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PO3
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Determine the technological direction
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PO4
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Define the IT processes, organisation and relationships
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PO5
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Manage the IT investment
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PO6
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Communicate management aims and direction
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PO7
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Manage IT human resources
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PO8
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Manage Quality
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PO9
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Assess and manage IT risks
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PO10
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Manage Projects
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AI1
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Identify automated solutions
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AI2
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Acquire and mantain application software
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AI3
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Acquire and maintain technology architecture
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AI4
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Enable operation and use
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AI5
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Procure IT resources
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AI6
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Manage changes
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AI7
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Install and accredit solutions and changes
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DS1
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Define and manage service levels
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DS2
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Manage third-party services
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DS3
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Manage peformance and capacity
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DS4
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Ensure continuous service
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DS5
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Ensure systems security
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DS6
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Identify and allocate costs
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DS7
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Educate and train users
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DS8
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Manage service desk and incidents
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DS9
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Manage the configuration
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DS10
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Manage problems
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DS11
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Manage data
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DS12
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Manage the physical environment
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DS13
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Manage operations
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