Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

How to study your flashcards.

Right/Left arrow keys: Navigate between flashcards.right arrow keyleft arrow key

Up/Down arrow keys: Flip the card between the front and back.down keyup key

H key: Show hint (3rd side).h key

A key: Read text to speech.a key

image

Play button

image

Play button

image

Progress

1/34

Click to flip

34 Cards in this Set

  • Front
  • Back
ME1
Monitor and evaluate IT performance
ME2
Monitor and evaluate internal control
ME3
Ensure regulatory compliance
ME4
Provide IT governance
PO1
Define a strategic IT Plan
PO2
Define the information architecture
PO3
Determine the technological direction
PO4
Define the IT processes, organisation and relationships
PO5
Manage the IT investment
PO6
Communicate management aims and direction
PO7
Manage IT human resources
PO8
Manage Quality
PO9
Assess and manage IT risks
PO10
Manage Projects
AI1
Identify automated solutions
AI2
Acquire and mantain application software
AI3
Acquire and maintain technology architecture
AI4
Enable operation and use
AI5
Procure IT resources
AI6
Manage changes
AI7
Install and accredit solutions and changes
DS1
Define and manage service levels
DS2
Manage third-party services
DS3
Manage peformance and capacity
DS4
Ensure continuous service
DS5
Ensure systems security
DS6
Identify and allocate costs
DS7
Educate and train users
DS8
Manage service desk and incidents
DS9
Manage the configuration
DS10
Manage problems
DS11
Manage data
DS12
Manage the physical environment
DS13
Manage operations