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8 Cards in this Set
- Front
- Back
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intentionality
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acting with a sense of capability and decidin from among a range of alternative actions. More than one thought to choose from. Central importance in interviewing.
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attending behaviors
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Basic first step of listening. Three V's plus B. Visual/eye contact, Verbal tracking, Attentive and authentic body language.
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One goal of 3V's and B
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reduce interviewer talk-time adn provide clients with an opportunity to tell the story as concretely and with as much detail as needed.
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Microskills hierarchy
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organizes microskills into a systematic framework for the eventual integration of skills into the interview in a natural fashion. Rest on a foundation of ethics, multicultural competence, and wellness. The attending and listening skills are followed by confrontation, focusing influencing skills, and eventual skill integration.
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natural style
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spontaneous way of working with others to help them achieve their goals.
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influencing skills
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can help clients restory and find new ways of being in the world
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verbal tracking
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the client has come to you with a topic of concern. Don't change the subject; stick with the client's story.
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4 dimensions of a paraphrase
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sentence stem, key words used by client, essence of what client has said, and check out for accuracy.
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