Use LEFT and RIGHT arrow keys to navigate between flashcards;
Use UP and DOWN arrow keys to flip the card;
H to show hint;
A reads text to speech;
13 Cards in this Set
- Front
- Back
Define “Knowledge Management”.
|
Is defined as the integration of people and processes, enabled by technology that facilitate the exchange of operationally relevant information and expertise to increase organizational performance.
|
|
Explain Tacit and Explicit Knowledge
|
Tacit Knowledge:
Is the knowledge in people's heads. It is knowledge gathered through experience. Tacit Knowledge flows slowly through the organization, often person to person through interaction and shared experience. Explicit Knowledge: Is knowledge that is documented, and can be shared with others. Explicit Knowledge flows quickly through the organization, often via networks and web portals. |
|
Define a Community of Practice? Define a Community of Interest?
|
Communities of Practice (CoP):
Designated networks of people sharing information and knowledge. The members share, collaborate, and learn from one another. Community of Interest (CoI): Are communities of people who share a common interest or passion, such as Navy Enlisted Ratings, or the various Officer Designations. |
|
Describe the benefits of a Community of Practice.
|
There is an increase in the number of "apprentices" mentored by colleagues. There is an increase in the number of problems solved.
|
|
Describe two ways to capture/share corporate knowledge?
|
Ad-hoc sessions
Roadmap to generating new knowledge (brainstorming) Learning history Interviews Action learning Learning from others Guest Speakers System thinking |
|
Explain the relationship between Knowledge Management and Information Technology?
|
-Knowledge Management:
Is the practice of transferring, storing, identifying, and sharing knowledge. -Information Technology: Refers to the way we gather and store information. It is the "supply" side of knowledge. |
|
Define the following terms commonly used by Knowledge Management Professionals:
|
-Knowledge sharing is an activity through which knowledge (i.e. information, skills, or expertise) is exchanged among people, friends, or members of a family, a community (e.g. Wikipedia) or an organization.
-Knowledge transfer in the fields of organizational development and organizational learning is the practical problem of transferring knowledge from one part of the organization to another -Business rules or business rulesets describe the operations, definitions and constraints that apply to an organization in achieving its goals. -Best practices asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome that any other technique, method, process, etc. -A metric is a standard unit of measure, such as mile or second, or more generally, a system of parameters, |
|
One of NETPDTC’s functions in Personnel Qualification Standards (PQS) is to publish an annual list of what type of information?
|
Annually issue a master list of PQS and PQS Model Managers.
|
|
What is the function of PQS?
|
To ensure that personnel have the required competency before performing specific duties.
|
|
In formal training courses where PQS lines may be signed, what procedure is followed to inform a receiving command which line items have been completed and signed?
|
Inform each trainee’s gaining command which PQS line items were covered by course graduates by entering this information in the graduates service record.
|
|
What are the rules for handling classified student notes?
|
Classified school notes shall be collected prior to graduation and not forwarded to receiving commands immediately.
|
|
What are the procedures for the disposition of school notes that are not reusable?
|
Destroyed in accordance with OPNAVINST 5510.1
|
|
Are there any exceptions to the "no forwarding" policy?
|
Yes, on a case-by-case basis, notes may be forwarded to the command not the individual.
|