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10 Cards in this Set
- Front
- Back
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What is cultural awareness?
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knowledge about different cultural perspectives
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What is cultural sensitivity?
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respect for different cultural perspectives?
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What is cultural competence?
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goes beyond knowledge and respect to include skills and being able to use them effectively in cross-cultural situations.
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Ways to improve cultural competence in healthcare systems?
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Training, immersion into another culture, administrative/organizational accommodations, interpreters
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Improvement in cultural competence could do what for healthcare systems?
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reduce health disparities by minimizing errors and improving care.
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positive outcomes associated with the use of medical interpreters
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increased patient satisfaction, increase in number of visits
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negative outcomes associated with the use of medical interpreters
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less communication and satisfaction with physician.
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What is a chance interpreter?
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patients family members/friends or bilingual people who happen to be available by chance
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What is an untrained interpreter?
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bilingual support staff (nurses, techs, etc.) and bilingual persons who do not have formal training in interpretations.
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What is a bilingual healthcare provider?
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a physician who learns a patinents culture or language
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