• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/168

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

168 Cards in this Set

  • Front
  • Back
what is climax order?
what is anti-climax order?
is one better than the other?
-climax: most important argument LAST

-anti-climax: most important argument FIRST

-small benefit for climax order
which order is preferred when time is limited -climax/anti-climax?
-anti-climax
should you state a conclusion for your audience OR should you let them draw their own conclusion?
-state the conclusion

-making the message explicit is more effective
what is recommendation specificity?
does specificity help/hurt a persuader?
-when the communicator is urging a particular action, the message can vary in specificity w/which action is described

-from a general recommendation to a message w/more specific/detailed recommendation

-more specific descriptions HELPS persuasion
what's a 1-sided message?
what's a 2-sided message?
-1-sided: has supporting arguments- ignores opposing arguments

-2-sided: has arguments for both sides (supporting/opposing)
-tell the other side but then refute their arguments
what are the 2 types of 2-sided messages?
which type is better than a 1-sided message?
1. refutational
2. non-refutational

-refutational 2-sided messages are more persuasive than 1-sided messages
-undermines opposing arguments by refuting them directly
what is a refutational message?
what is a non-refutational message?

what kind of messages are those?
-refutational: refutes the opposing arguments - undermines the opposing claims
-directly attacks them

-non-refutational: acknowledges opposition but doesn't refute them
-doesn't directly attacks them
would a 2-sided refutational message in a commercial/advertising be beneficial?
-no
-yes

-non-refutational 2-sided messages are neither more/less persuasive than 1-sided messages
what is communication discrepancy?
-how different (discrepant) the advocated views are to what the persuader believes

-a persuader advocates a position only slightly discrepant from ("different from) the receiver's viewpoint
-or advocate a highly discrepant position
what is the general inverted-U b/w discrepancy and persuasiveness?
-little change is obtained w/extremely small/large discrepancies

-max effectiveness w/moderate levels of discrpeancy

-increase discrepancy = increase attitude change --> up to a point/peak

-beyond that point/peak --> increase in discrepancy = decrease in attitude change
does communicator credibility affect the inflection point of the inverted-U?
how?
-peak of the curve occurs at smaller discrepancies for low-credibility, than for high-credibility communicators

-optimal level of discrepancy is greater for high-cred communicator

-high-cred sources can advocate more discrepant positions from the receiver than can low-cred sources
does personal relevance affect the inflection point of the inverted-U?
how?
-as the issue becomes more relevant to receiver, discrepancy becomes less tolerable

-more relevant issues = peak of curve occurs at lower levels of discrepancy

-less relevant issues = curve peaks at some larger discrepancy
when considering how much discrepancy to incorporate into one's message - should you give any thought to whether your audience is likely to agree/disagree w/you at the outset?
-pro-attitudinal discrepancies are more favorably received than counter-attitudinal discrepancies

-if the advocated view/receiver's view is on the same side of the neutral point
what are the 2 ways of defining fear appeals?
1. reference to the properties of the communication
-high fear appeal message has explicit vivid depictions of negative consequences

2. degrees of aroused fear in audience
-high fear appeal message: evokes greater fear/anxiety in receivers
-doesn't care about characteristics of message
what is the relationship b/w fear appeal message variations and aroused fear?
-a message may be a high fear appeal based on 1stdefiniton (has gruesome contents) but not by 2nd (doesn't arouse fear)

-different definitions - be sure to distinguish them
stronger fear appeals are more persuasive...is that a small or large effect?
-small effect

-messages w/fear arousal has bigger persuasive effect than messages w/fear appeal content
-aroused fear --> changes in attitudes
are people who become fearful as a result of a message more likely to be persuaded by it?
-messages that arouse greater fear = more persuasive
is there any evidence that the relationship b/w fear and persuasion is curvilinear?
-little evidence
how does PMT protection motivation theory explain fear appeal effects?
-a person's motivations to adopt protective behaviors in the face of possible threats

-threat appraisal & coping appraisal

-threat appraisal
-depends on threat severity and threat vulnerability

-coping appraisal
-depends on response efficacy (the degree to which recommended action is perceived effective in dealing with problem)
-and depends on self efficacy
is there general superiority of examples over statistical evidence?
-examples are better than statistical evidence

-example: case history - details
-stats: quantitative summaries - #s
what makes a request strategy a "sequential"?
-when a request comes right after another
what factors shape the effectiveness of FITD?
-no obvious external justification for complying with initial request (no money rewards...)

-the larger the first request agreed by receiver, the more successful the FITD

-when receiver actually performs the request instead of agreed to perform it

-requests are prosocial (from institutions that provides benefit to the community)
what factors shape the effectiveness of DITF?
-effects are larger if the 2 requests are made by the same person

-2 requests have the same beneficiary

-no delay b/w requests

-requests are prosocial
what is general persuasibility?
-how easily someone is persuaded in general

-across topics, sources, settings...
what kind of design is used to determine general plausibility?
-research designs

-people receive multiple persuasive messages on various topics

-can look for evidence of intraindividual consistency in amount of attitude change displayed
is there a general persuasibility trait?

large or small effect on people's responses to a persuasive message?
-no general trait

-may be some differences b/w people in how easily they are persuaded

-small differences
is there a method for identifying in advance who are "easy targets" of influence?
-no

-no established procedure
-no good evidence about the correlates of general persuasibility
are there any differences b/w men/women in persuasibility:

who is more persuaded?
small or large effect?
-women are more easily persuaded than men
-but small effects
what can be said about the validity of the argument that the topics used in experiences on gender differences in persuasion favor males over females?
-not that valid b/c research evidence does not have much support
-male topics not overreprestend

-message topics are stereotypically sex linked:
-men may commonly be more knowledgeable on certain topics
-other topics women are more knowledgeable

-people more influenced on topics they don't know much in
-greater persuasibility of women might reflect nothing more than many male-oriented topics among persuasive message studies
is there evidence that male experimenters more more/less likely to find sex differences in persuasibility than female experimenters?
-male researchers are more likley to find sex differences
-women are more easily persuaded than men

-women researchers found on sex differences
what is the socialization explanation for sex differences?
-men typically encouraged to be analytical, critical, independent thinkers

-women encouraged to preserve social harmony, support others

-creates the condition that foster appearance of sex differences in persuasibility
how does intelligence affect susceptibility to a persuasive message?
-persuasibility maximized at lower levels of intelligence

-greater knowledgeability that is associated w/greater intelligence enables more critical scrutiny of messages
how does self-esteem affect susceptibility to a persuasive message?
-persuasibility maximized at intermediate levels of self-esteem

-low self-esteem: won't pay sufficient attention to message -distracted

-high self-esteem: convinced they are correct - counter argue

-so each group less likely to be persuaded than by those w/moderate levels of self-esteem
why does o'keefe call for an application of ELM model to study individual differences in persuasion?
-self-esteem/intelligence focuses on the influence that these characteristics have on receiver activities

-ELM provides scheme to consider role of such individual-difference variables

-such individual-difference variables can influence persuasion by affecting things like elaboration likelihood, sensitivity to certain cues...

-EX: a given personality attribute might turn out to be related to elaboration ability generally
--> produces corresponding effects on persuasive outcomes
is there any reason to suppose that different kinds of fear appeals might work for high vs. low self monitors?
-high self-monitors: image oriented advertisements
-low self-monitors: produce quality

-this personality difference is a marker of differences in receiver values
-related to success of persuasive appeals that vary in degree to which those values are engaged
how might cultural differences affect people's responsiveness to a persuasive message?
-cultural variation is associated with value differences
-differential effectiveness of corresponding persuasive appeals

-diff. cultural backgrounds = diff. salient beliefs = diff. persuasive approaches
what is the focus of the inoculation theory?
-focuses on the processes by which persons can be made resistant to persuasion
what is the biological metaphor?

how is it used to explain the effects of inoculation in persuasion?
-people can be made resistant to viruses either through supportive treatment (good diet, rest, vitamins) or inducing resistance w/inoculation (exposes person to small doses of virus)

-the small dose is sufficient enough to stimulate/build body's defenses so that any later massive attack can be defeated

-so expose people to small doses of the opposing view to induce resistance to persuasion
what is a cultural trusim?

why are trusims such attractive topics for inoculation theory researchers?
-cultural truism: a belief that a culture holds that is rarely attacked - what a culture believes to be true
-brush after every meal...

-inoculation theory: truisms are vulnerable for 2 reasons:
1. believe has no practice in defending the belief (b/c it's never attacked

2. believer is unmotivated to undertake the necessary practice
-no motivation to rehearse arguments in defense of the cultural truisms
do supportive/refutational treatments differ in their power to inoculate?
-supportive: give receivers arguments supporting trusim

-refutational: shows receivers a weak attack on the truism then refutes the attack

-refutational = better in resisting persuasion
does inoculation through a refutational treatment have an effect that "spreads" to other topics?
-yes

-refutational treatment immunizes against other anti-truism arguments
what can be said about the relative impact of a supportive/refutational inoculation treatment in non-truism topics?
-refutational treatments effective on resistance to persuasion on non-truism topics
-but effects aren't much bigger compared to supportive treatments

-receivers don't assume their belief isn't invulnerable
-so not a truism - refutational treatment isn't needed to underscore usefulness of the supporting materials
would it be best to use a supportive/refutational/or combo of these 2 approaches when dealing w/a non-truism topic?
-for non-truisms: a combo (supportive/refutational) = greater resistance

-the combo creates a refutational 2-sided persuasive message (better than a 1-sided)
what is the warning strategy?
how does it work?
-when you warn a person of an impending counter-attitudinal message...it'll decrease the effectiveness of the attack

-if you're aware that a belief is vulnerable to attack...the awareness is sufficient to bolster the defense of that belief --> reduce effectiveness of attacks
what are the 2 types of warning strategies?
1. warns receivers they'll hear a message intended to persuade them - no info about the topic

2. tells receivers the topic/position of the message

-both resists persuasion by stimulating counter arguing in the audience
when should we expect warnings to have the most inoculation effect?
-topic-position warnings: counter-arguing before the message is received

-more time delay b/w topic-position warning and actual message = more counter-arguing

-influenced by motivation/ability to counter-argue
what is refusal-skills training?

how this approach to inducing resistance been most often studied?
-refusal-skills training: to train the receiver in skills for refusing unwanted offers
-to refuse offers/requests

-with children/teens in resisting offers of illegal drugs, alcohol, tobacco...
how is the refusal-skill training approach different than the inoculation approach?
-inoculation: provides receiver w/COGNITIVE defenses
-creates resistance to persuasion by preparing attitudinal defenses, mental counter-arguing

-refusal-skills: aims to equip receiver communicative abilities
what 3 conclusions does o'keefe draw about the value of refusal-skills training?
1. it is possible to teach refusal skills
-role-playing

2. directed feedback leads to more effectiveness at teaching refusal-skills
-practice skills then get evaluated

3. refusal-skills program not effective in preventing/reducing drug, alcohol, tobacco use
what might explain why refusal-skills training has been so ineffective to date?
-ineffective for drug/alcohol/tobacco applications
-maybe more helpful in other circumstances...
in a debate situation, is there any general advantage to going 1st or last?
-no general advantage to either position
what is a primacy effect?
what is a recency effect?
-primacy: when there is an advantage in being the 1st speaker

-recency: when there is an advantage in going 2nd
when have primacy/recency effects been most often found in research?
-primacy: found in interesting, controversial, familiar topics

-recency: found in uninteresting, noncontroversial, unfamiliar topics

relates to ELM
how might the concept of elaboration be used to explain the relative impact of primacy/recency?
-primacy effects occur when elaboration is high
-1st message produce attitudes more resistant to persuasion

-recency effects occur w/low elaboration
-whatever is heard last is more prominent in memory
what are examples of communication media?
-face-to-face interaction
-telephone interaction
-TV
-radio
-computers (web, CD-ROMS)
-written messages
-print, books, magazines, newspapers...personal letters
why is it so difficult to study the effects of communication media?
-barrier to understanding medium effects is the nature of communication media

-common communication media can represent bundles of diff. attributes
-hard to untangle just which specific attribute is responsible for observed differences b/w media

EX: company finds advertising messages more effective in TV than radio
-TV is visual, radio is audio...
-TV/radio reaches diff. audiences....etc...
when one moves from written --> audiotaped --> videotaped messages...what happens to the impact of source characteristics (credibility) on message recipients?
-heightened impact of source characteristics on persuasive outcomes

-credibility/likability variations makes more of a difference in videotaped messages than in written messages
if message content is difficult, what medium is likely to be most effective?
-written
-can be reread...

-NOT audiotaped/videotaped
what 1 feature of computer-mediated communication makes it relevant/useful in persuasion?
-easy tailoring of persuasive messages to particular receivers

-can customize info to a particular person...
what is "decay of message effects"?

any general conclusions?
-persuasive effects will evaporate as time passes

-old habits/attitudes can return
-competing persuasive messages can be received

-max persuasive effect: deliver message close to point of decision
what factors affect the rate of decay of message effects?
-need for cognition, personal relevance, discussed message topic...

-ELM:
-if persuasion happened under central route = more enduring effects

-persistent effects more likely when persuasion is result of thoughtful consideration of issues/arguments than heuristics
what is a sleeper effect?
what does it have to do with decay?
-sleeper effect: increase in persuasive effectiveness over time

-persuasive effects doesn't always decay through time
when would we expect to find a sleeper effect?
-message & discounting cue:

-receivers attend to high-quality arguments in message (personally relevant)

-THEN after attending to the message...receivers are given a strong "discounting cue"
-indicates the message conclusion is false

-discounting cue has strong initial negative effect that dissipates more quickly than does the positive effect of the message --> sleeper effect
what are some effects/benefits of good organized messages?
-higher:
-retention/comprehension
-credibility/expertise

-not attitude change: depends on message quality
what are some patterns/ways to organize your message?
-chronological: time

-problem-solution: explain a problem, offer a solution

-topical: distinct topics

-cause-effect

-criterion case:
-establish the criteria that needs to be addressed then explain your proposals

-hybrid: mix of the diff. patterns
is any 1 of the organizational patterns more superior than the other?
-no

-just be organized
what is the familiarity hypothesis?
-w/certain types of audiences, certain types of patterns may be more familiar

EX: lawyers-criterion case
general audience-cause and effect
what is the expectancy hypothesis?
-what people EXPECT in certain situations

EX: expect politicians to use problem-solution
EX: in social science classes - expect to use topical
what are the 2 organizational hypothesis?
1. familiarity
2. expectancy
how many arguments should you use when involvement/ability are low? high?
-low: more arguments - peripheral cues

-high: # arguments has no effect on persuasion outcomes --> QUALITY
what is the perceptual contrast theory?
-strong arguments are perceived even stronger if you hear weak arguments first
when should you use anti-climax?
when should you not?
-when audience:
-has chance to question you
-judge your character
-limited time

-NOT: if audience is on peripheral route
what is the best/not effective/worst way to organize a 2-sided message?
-best: support-refute
-here's what i think...then attack
-interwove for complicated issues

-not effective: refute-support

-worst: 2-sided non-refutational
-you let them know the other side but don't attack them
what are the 3 factors of repetition?
1. message learning approach
-repetition leads to attention/comprehension

2. repetition breeds liking, not contempt

3. variation
-don't want to lead to wear-out so vary same message w/diff. ads
what are the 3 latitudes of acceptability for attitudinal positions that a communicator might take?
1. acceptance
2. non commitment
3. rejection
what is the relationship b/w communication discrepancy and attitude change?
-inverted U

-no discrepancy = no attitude change

-boomerang effect: so discrepant from your position...you reinforce yourself --> counter to what they said
what are 3 factors that modify the relationship b/w discrepancy and attitude change?
1. size of latitude of acceptance
-best predictor of easiness of persuasion
-if big LOA - more easily persuaded

2. communicator credibility
-harder to say no if you're super credible
-easier to argue a more discrepant position

3. pro v. counter attitudinal advocacy
-keep it pro-attitudinal
what are the 4 different types of evidence?
1. stats
2. examples
3. testimony (expert/non-expert)
4. demonstrations
-direct experience
what are the 2 parts of logical validity?
1. recognition abilities
-can people recognize logic?

2. persuasiveness
-some people can't recognize logical arguments
-but can be persuaded if message appears logical even if it has flaws and un-logical validity
what are the necessary requirements for evdience to have an impact on attitude change?
1. novelty
-new
-info that we haven't heard before

2. relevance
-relates to an issue we care about

3. believability
-correct
-trustworthy
what is the general rule of effects of evidence?
-better evidence = more persuasive = more attitude change
what's "evidence v. simple source assertions"?

evidence effect
-good evidence = more persuasive

-simple source assertion: makes claim but no logic/rationale behind the claim

-true evidence has rationale behind it
what is the "moderating effect of audience knowledge"?

evidence effect
-little knowledge = more powerful effect w/ evidence

-evidence is always good
what is the "moderating effect of involvement" & evidence?

evidence effect
-low involvement = evidence doesn't matter - just the APPEARANCE OF EVIDENCE

-high involvement = evidence will help --> big impact
what is the "persistence of attitude change"?

evidence effect
-central/high involvement = attitude change is longer lasting
-more persistent over time
what is the general rule of evidence and credibility?
-good evidence = enhances credibility, trustworthy, expertise
who benefits most from using good evidence?

evidence and credibility
-low credible sources

-b/c they can't rely on their credibility
how does "vested interests" relate to evidence and credibility?
-if you're trying to persuade me, it means you'll benefit somewhere

-use evidence to show them why you're right
-and trustworthy
what is the contrast effect?

evidence and credibility
-debate situation
-combat opponents evidence w/your own evidence
what are the effects of quantification?
-stats data
-affects people positively BUT you can't elaborate much on it

-not the issue relevant/cognitive thinking that you want
should you cite sources in your evidence?
-yes

-give qualifications of your sources
-it'll be more persuasive
what is the source magnification effect?
-higher # of sources = people think more about the message
what is the relationship of "strength of message threat" and experienced fear?

and attitude change?
and behavior change?
-a small correlation w/increase threat and the fear experienced

-a weaker correlation w/attitude change
-weakest correlation
what is the relationship of aroused fear to amount of persuasion?
-when people experience a lot of fear
--> it leads to behavioral change
--> depends on susceptibility and relevance
what are the 4 factors that increase the success of fear appeals?
1. response efficacy
-self-efficacy: if it scares you a lot, it must also have a solution/response for you to implement
2. source credibility
3. believability of threat/evidence
4. loved one as target
what are the 2 ways to explain the effects of fear arousal from lecture?
1 drive reduction model

2. cognitive accounts
what is the drive reduction model?

fear
-fear is a negative state
-we are driven to reduce the negative state by following a recommendation
-fear causes us to change/adapt
what are cognitive accounts?

fear
-fear/persuasion are effects of the message's impact on appraisal of likelihood/seriousness of consequences

-protection motivation model:
-arouse fear
-show that you're vulnerable
-reassurance of efficacy/recommendation
-self-efficacy building
what are the 2 types of guilt?
1. existential
2. behavior-based
what is existential guilt?
-life has treated you better than others
-you have things others don't have
-nothing we personally did - we just exist better

-feel guilty for having more

EX: haiti
what is behavior-based guilt?
-when you did something/somebody wrong
what are the 2 types of behavior-based guilt?
1. guilt & restitution
-b/c you did something wrong, you compensate by doing something right

2. generalized guilt
-based on social groups you're associated with
EX: vote yes on casinos b/c of USA's past treatment of indians
what is self-esteem reaffirmation?

theoretical explanation of guilt
-we don't feel good about ourselves --> decrease self-esteem

-so we find a way out
what are the general conclusions about the persuasive impact of guilt?
-guilt best in moderation
-can overdo guilt b/c you can get defensive
-can't overdo fear

-don't personalize guilt
what are the 2 types of positive esteem appeals to persuasion?
1. self-esteem repair
-you'll feel better about yourself if you do this/something
EX: exercising

2. positive altercasting
-when you praise someone for already doing something
-casting someone in a positive role
what % of ads make use of humor?
-20-40%
what are the general findings to:
-attention/liking of message
-comprehension, cognitive elaboration, recall
-credibly
-attitude change

humor
-attention/liking of message: humor works!

-comprehension/cognitive elaboration/recall: no evidence!!!

-credibility: humor doesn't relate to credibility but to topic
-topic relevance = humor = increase cred

-attitude change: humor isn't going to change attitude by itself unless humor has info that affects our beliefs
what are the sexual effects on attention?

attitudes
-people pay attention!
-like sexual appeal
-just like humor

-attitudes:
-if they like the sexual appeal = they like the ad more
-like the ad = try the product
what are the sexual effects on comprehension?

credibility?
-increase sex appeal = less likely to recall brand name image
-keep it simple

-credibility:
-depends if use of sexual appeal relates to product
what are the 4 categories of sexual appeals?
1. decorative models
-an accessory to the product

2. suggestiveness
3. nudity
4. double entendre
what is an allegory?
-story/description in which the characters/events symbolize a deeper underlying meaning

-the whole story stands for something else
how do you avoid using powerless language?
-be direct
what are the 3 markers of powerlessness?
(what you should avoid doing)
1. hedges
-words/phrases that "sort of" weaken your opinion

2. tag questions/declaratives w/ rising intonation
-"you know?"
-"I like that move, didn't i?"

3. hesitations, mid=clause pauses, ums, uhs...
what are the effects of powelessness langauge on:
-attributions about the communicator
-persuasion outcomes
-attributions about the communicator
-decrease competence/cred/likability
-lower status
-uncharismatic

-persuasion outcomes
-little research on this
what types of opinionated language should you avoid when talking to a passionate audience?
-opinionated reject statements:
-evaluate those who disagree negatively

-opinionated acceptance statements:
-praise for those who agree w/you
what is the relationship b/w linguistic intensity and perceived commitment?
-more intense = appear more committed

-EX: frequently v. sometimes
astronomical v. large
what is the relationship b/w linguist intensity and credibility when it comes to counter/pro attitudinal message?
-counter-attitudinal:
-if i disagree with you, you would seem more credible if you toned down the intensity

-pro-attitudinal:
-preaching to the choir
-w/intense language = you're more credible
what is lexical diversity?
and its operational definition?
-a variety of vocab = readers think you're more competent, like you more

-for every 25 words, count the # of unique words
-average the 25 words, then average total
can you generalize the effects w/dialects and accents?
-no
-depends on the context/situation

EX: southern accent
-bad when teaching philosophy
-good when teaching cooking
what is self-persuasion?

role playing
-the process by which people undergo some form of attitude change as a result of though about the object

-our own thinking is what persuades us
what is cognitive elaboration?

role playing
-generation of cognitive response (thoughts) through thinking about a message

-as we think, we elaborate on the message
what is attitude polarization?

role playing
-when we think about an issue, our attitude towards the issue becomes more extreme

-regardless of original pos/neg attitude
what are the 3 tactics of role playing?
1. arguing the opposing side
-EX: WWII gizzards
-the more they talked about it --> attitude change

2. perspective taking Qs
-ask Qs from the perspective of the asker
-EX: why do you think mommy wants you go to to bed earlier?

3. role reversal
-more formal process
-EX: marital issues
what are the 2 explanations for why role playing works?
1. satisfaction hypothesis :(
-sense of satisfaction of role playing, associated w/your position

2. improvisation hypothesis :)
-generates new ideas/thoughts to support a position they previously didn't accept
what kind of information is important for role playing?
-background info

-you have to know about the topic
-background info leads to attitude change
what are explanations for why the improvisation hypothesis is better?

role playing
-biased scanning of arguments:
-scan memory for biased facts that support your view
-but suggests short-term change

-owness bias:
-the bias you develop is your own
-it's your arguement
-longer-term change effect
what are the 2 alternative explanations of role playing effects?
1. cognitive dissonance
2. self-perception theory
-i did this so therefore i believe it it but no freedom of choice in this situation
what happens in mental role playing?
-imagining/likelihood estimates for positive/negative events
-more likely to believe that it'll happen to you
what are the behavioral effects in mental role playing?
-when you listen to something/imagining it's happening to you...
--> increase in effects
why does imagining work?

mental role playing
-imagining biases future thought
-once you've imagined it happening to you, hard to imagine life w/out it

-impairment of consideration of alternative outcomes
what are the 3 compliance strategies?
1. pregiving:
-use a favor to set a person to say yest to a future request

2. illustrative:
-EX: coke --> raffle tickets

3. explanatory mechanism:
-norm of reciprocity/kindness
-if i do something nice for you, you should do something nice for me
-you're indebt to me
why does FITD work?
explanatory mechanism
-b/c it's freedom of choice
why does DITF work?
explanatory mechanism
-reciprocal concessions
-big offer/counter offer
-they are making a compromise so you feel like you should reciprocate

-perceptual contrast
-2nd request doesn't seem as bad as 1st

-impression management
-they feel bad saying no to 1st big request
-2nd request = chance to redeem themselves
when is FITD better than DITF?
-when you have low source credibility
-when there are time delays b/w requests
-low baseline compliance rates
-when requestors can't be the same person
what is low-balling?
why does it work?

compliance
-when you get them to say yes to a request and then you increase the cost of compliance

-EX: can you drive me to the airport?
great flight leaves at 5:45am

-it works b/c you already committed and self-perception (out of freedom of choice - i said so)
what are signifiers?
what are signifieds?
-signifiers: a sign that stands for something
-EX: EXIT sign, smoke

-signified: the thing that it signifies
-EX: door, fire
what are the 3 types of signs?
1. iconic
2. indexical
3. symbols
what are iconic signs?
-a resemblance b/w the sign and what it signifies/stands for

EX: a photograph, scale building model, sounds (meow)
what are indexical signs?
-what causes the sign

EX: bullet hole --> gun shot
smoke --> fire
what are symbols?
-arbitrary
what is iconicity?
-STIMULATES REALITY
-images
-better represents the thing they signify
-similarities
-can stimulate reality - persuade people
what is indexicality?
-images as evidence that something occurred
-as proof

EX: photographs - before/after
what is syntactical indeterminacy?
-not as tight as words --> open to interpretation
-images as implied selling propositions
-words need to be in a particular order but there's no "grammar" rules for images
what are ways for attracting attention?

images as simulated reality - iconicity
-violating reality
-surrealism/visual metaphors
-visual parodies
-direct eye gaze
-rear views
-viewing distance
-metaphor for interpersonal distance
-makes you feel like you're part of the scene
-subjective camera POV
what are the ways that you can elicit emotion?

images as simulated reality - iconicity
-camera angle
-sexual appearances/attractiveness
-environmental imagery
-survival
what are the 2 types of camera angles used to elicit emotion?

images as stimulated reality - iconicity
1. low angle:
-looking up at you = you have power/status
-we can be as good as them

2. high angle:
-looking down at them = nurturance, subservience
-
what are some individual formal elements used in visual form and style?

images as stimulated reality - iconicity
-analogies of:
-shape (soft/harsh angles)
-color
-size
-sexual imagery
what are some overall stylse of images used in visual form and style?

images as stimulated reality - iconicity
-style and gender
-ads targeted to men differ from ads targeted to women

-style and social status
-symmetry, black/white, limited props

-style of youth
-crazy weird angles
can images bridge cultures?

images as stimulated reality - iconicity
-can share images easier than words
-BUT images influenced by culture --> interpret images based on our cultures
what is the indexicality and photo v. drawing decision?

image as evidence - indexicality
-drawing is sometimes easier to stress a simple point
-can show others things you can't do in photographs

EX: dog wagging it's tail
what's the value of indirectness?

image as implied/indirect selling proposition - syntactical indeterminacy
-not directly saying it but SHOWING
--> involvement: you're involved in trying to figure out what' going on
what is editing/montage?

image as implied/indirect selling proposition - syntactical indeterminacy
-can create/imply a proposition
-edit it to make your point
--> order of images to tell your story
what works well in increasing involvement in image as implied/indirect selling proposition - syntactical indeterminacy
-using unexpected visual juxtapositions
-things that don't go together/makes no sense

-we're trying to figure it out = increase involvement
what are the typologies of visual propositions?

image as implied/indirect selling proposition - syntactical indeterminacy
-causality:
-wear these jeans --> you're popular

-contrast:
-side by side comparison
-our product is better

-analogy:
-it's a good substitute
-V8 can substitute for vitamins

-generalization
-everybody likes it
what is image as implied/indirect selling proposition - syntactical indeterminacy good for?
-showing the unspoken/unspeakable
-SHOW NOT SAY
-images of social status
-images of sex/romance
in what ways can you resist induction through commitment?
-mere thought (--> polarization)
-commit to the position you hold

-going on record: public verbal report of attitude
-wear pins - tell others how you feel

-going on record: public behavior
-consistent behavior
-actions

-being put on record by others - external commitment
what are the ways that you can anchor/strengthen your attitudes?
-link attitude to another attitude
-EX: pro choice & euthanasia = you have a right to decide what happens to your body

-link attitude to your values/beliefs

-link attitude to reference groups
-more committed
rank the following from weakest to strongest:
-refutational pre-treatment messages
-warning of forthcoming attack
-supportive pre-treatment messages
-weakest: supporive pre-treatment messages

-medium: warning of forthcoming attack

-strongest: refutational pre-treatment messages
what are supporive pre-treatment messages?
-additional arguments about why we're right --> pro-attitudinal
what are some observations on message recipient factors in persuasion?
-predicting individual response is critical
--> tailor messages depending on person

-messages affect diff. people in diff. ways
EX: obama's speech = R hears bullshit, D hears brilliance

-audience response and segmentation
-response depends on audience type
what are the 3 mcguire theories of persausibility?
1. mediational postulate
2. situational-weighting postulate
3. compensatory principle
what is the mediational postulate?

mcguire theory of persausibility
-net persuasive impact of any receiver variable is mediated by its relationship to each of 12 output steps of the communication/persuasion matrix

-how 1 variable can affect if it goes to another step
what is the situational-weighting postulate?

mcguire theories of persausibility
-each 12 steps varies in importance depending on the situation

-1 stage might be harder to pass then another stage
what is the compensatory principle?

mcguire theories of persausibility
-a receiver variable will typically facilitate persuasion at some steps of the persuasion process
-but interfere w/persuasion at other steps of the process

-these 2 sets of effects cancel each other out

-EX: anxiety can motivate/inhibit you
what are some receiver characteristics?

receiver factors in persuasion
-some individual differences may affect persuasion outcomes
(self-esteem, intelligence, anxiety, dogmatism, gullibility)

-demographics
-age, gender

-affective state/mood
how does mood affect the amount of cognitive elaboration?
-happy: peripheral cues - less cognitive

-sad: higher cognitive elaboration/critical thinking
how does mood affect direction of cognitive elaboration?
-being sad doesn't lead to more negative cognitive response
--> balance, devil's advocate
what are the 2 explanations of effects of mood on cognitive elaboration?
-decreased cognitive abilities
-CAN'T

-depressed motivation
-DON'T WANT TO