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45 Cards in this Set
- Front
- Back
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what are the different types of friendship?
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-reciprocity
-receptivity -association -face-to-face v. online |
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what is friendship of reciprocity?
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-the ideal type of friendship
-based on equality -loyalty, self-sacrifice... |
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what is the friendship of receptivity?
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-imbalance in giving/receiving
-but both gains something -difference in status is essential EX: teacher/student |
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what is the friendship of association?
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-transitory
-not intense -cordial -a friendly relationship |
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how is face-to-face friendship different from online friendship?
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-FTF: more interdependence, greater breadth/depth, understanding, commitment
-over time...the differences decrease |
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what is the ideal type of friendship?
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-reciprocity
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what are the diff. stages of friendship?
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1. contact: you're guarded, separate from them
2. involvement: casual friend, "togetherness" 3. close/intimate friendship: uncertainty significantly reduced... |
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how is friendship in collectivist cultures different from friendships in individualistic cultures?
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-collectivist: closer friendships, emphasis on group/cooperation, develop close bonds, help others
-individualistic: look out for #1, competition... |
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what does network convergence mean?
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-as relationship b/w 2 people develops --> being to share their network of other communicators w/each other
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how do men/women differ in their approach to friendships?
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-men: shared activities
-women: talk, intimacy |
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what are the 6 types of love?
what stages do they belong in? |
1. eros: beauty/sexuality
2. ludus: entertainment/excitment 3. storge: peaceful/slow 4. pragma: practical/traditional 5. mania: elation/depression 6. agape; compassionate/selfless -1st stage/initial attraction: eros, mania, ludus -2nd stage/as relationship develops: storge -3rd stage/relationship bonds develop: pragma |
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what are the characteristics of ludus love?
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-entertainment/excitement
-love is fun, a game -not serious -self-control/manage love -when excitement fades, change partners |
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what are the characteristics of storge love?
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-peaceful/slow
-gradual -to establish companionable relationship |
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what are the characteristics of mania love?
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-elation/depression
-extreme highs/lows -intense, obsessive -poor self image |
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what are the characteristics of agape love?
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-compassionate/selfless
-loves those even w/no close ties to them |
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how do individualistic/collectivist cultures differ in love?
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-individualistic: romantic love, individual fulfillment
-collectivist: love over a large network, friendship oriented |
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what are the advantages of establishing relationships online?
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-avoid physical violence/STDs
-inner qualities first over physical -rapport/mutual self-disclosure -trust, honesty, commitment -you're free to reveal as much/little as you want -better for those w/disabilities -equalizes the interaction -find your match - internet so vast |
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what are the characteristics of family?
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-defined roles: cook, carpenter...
-recognition of responsibilities: financial, emotional, time -shared history/future: potential for future interaction -shared living space |
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what are regulative rules?
what are constitutive rules? family |
-regulative: serves as guides for action
-make bed, dishes (explicit) -say goodnight before bedtime (implicit) -constitutive: guide interpretation of meanings -talking to strangers is dangerous -talking back to parents = bad |
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how may culture/gender influence family?
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-family roles vary across cultures
-mas/fem cultures -gay/lez may/may not be accepted in some cultures |
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what are the 2 types of family structures?
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1. power-authority
2. interaction |
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what is the power-authority family structure?
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-power held by both parents
-chilre can develop their power bases as well -positional structure: lines of authority is hierarchically arranged -person-oriented structure: relies to a greater extent on communication as means of influence |
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what is the interaction family structure?
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-centralized cmn network: a single member interacts a great deal w/all members - may/may not pass along info
-all-channels: frequent interaction among all family members -chain cmn: relay messages to one another |
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what is the definition of conflict?
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-interdependent
-greater the interdependence --> greater the conflict -incompatible goals -perceive each other as interfering w/the attainment of their goals |
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what are the myths about conflict?
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-should be avoided
-sign of troubled relationship -damages interpersonal relationships -always has a winner/loser |
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what is the relationship b/w interdependence and the potential and importance of conflict?
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-greater the interdependency, greater the # of issues on which conflict can center....greater the impact of the conflict
-increase interdependency, increase breadth/depth of conflict |
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what are the principles of interpersonal conflict?
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-it is inevitable
-can have neg/pos. effects -use of diff. conflict management strategies can have diff. consequences -influences of culture -diff. cultures w/diff. perceptions of what conflict is, how to deal w/conflict |
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what are the different conflict styles?
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-competing: i win, you lose
-collaborating: both win -compromising: both win/lose some -avoiding: both lose -accommodating: i lose, you win -on the axis: concern for self, concern for others |
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how does culture influence usage of conflict strategies?
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-each culture has diff. views of what conflict is and how to resolve conflict
-influenced by their beliefs/values -what they fight about |
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what are the stages in conflict resolution?
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1. define conflict
2. examine possible solutions 3. test solution 4. evaluate solution 5. accept/reject solution either exit or go back to the previous steps |
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how do men/women differ in conflict management?
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-men: withdraw, conflict thinkers, logical
-women: want to get closer, talk about it, resolve it, emotional, feelings |
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what are the differences b/w force/talk strategies?
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-force: emotional, physical
-you don't want to deal w/issues so you force your position on the other person -person who exerts the most force "wins" -talk: alternative to force, openness, positiveness, empathy, listen actively/openly |
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what are some conflict management strategies?
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-non-negotiation: refusing to discuses the problem/listen to other person's arguments
-silencers: techniques used to silence the other person (crying, yelling...) -3rd party intervention: moderator to settle dispute |
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what are factors that influence conflict management strategies?
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-goals to be achieved (long/short term)
-one's emotional stage -one's cognitive assessment of situation -interpretation of behavior -judgment of cause of problem -assessment of potential consequences of using various options -personality/competence |
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what are the differences b/w verbal aggressiveness and argumentativeness?
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-aggressiveness:
-attacks other people (character, personality, abilities, attractiveness) -always trying to win -unproductive conflict strategy' -argumentative: -enjoys engaging in arguments -speaks mind -constructive |
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what are the principles of power/influence?
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-power isn't reciprocal
-not equally distributed -not static (can be given/gained/lost) -used un/ethnically -follows principle of least interest -those least interested has more power -power generates privilege -communication/privacy -cultural variations in perceptions and management of power -distribution -power distance |
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what are the diff. types of power?
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-referent
-legitimate -expert -reward/coercive power |
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how can communicate power verbally?
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-direct requests
-bargaining/promising -threatening -manipulating -ingratiation (sucking up) |
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what feature of langauge decrease perception of power?
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-hesitations
-exaggerations/intensifiers -disqualifiers -tag q's -self-critical statements |
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how can you communicate power nonverbally?
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-avoid adopters
-clothes -firm handshake -eye contact (maintain/avoid) -walk slow/deliberately |
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what are power plays?
what are the 2 types of power plays? |
-patterns of behaviors that are used repeatably to take unfair advantage of another person
1. nobody upstairs 2. you owe me |
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what is nobody upstairs?
what is you owe me? types of power play |
-nobody upstairs: ignoring requests, pretending to ignore commonly accepted social rules
-you owe me: do someone a favor and demand something in return |
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how can you resist power plays?
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-speak up
-non negotiation: no excuses -justification: why you aren't complying -identity management: manipulate the image of the person making the request |
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what factors are related to perception of credibility?
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-competence: knowledge/expertise
-character: moral, honest, trust -charisma: personality |
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what are the 6 types of compliance gaining strategies?
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1. reciprocation
2. commitment: if you get them to make an initial commitment 3. authority 4. social validation: others have done this before 5. scarcity 6. liking |
