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33 Cards in this Set

  • Front
  • Back

Information System (IS)

A group of components that interact to produce information.

5 Component Framework

Present in all Information Systems from simplest to most complex:



1.Computer Hardware


2.Software


3.Data


4.Procedures


5.People

Computer Hardware

EX: When you are writing a report, you are using;



-The computer


-Storage Disk


-Keyboard


-Monitor

Software


EX: When you are writing a report, you are using;



-Microsoft Word


Data

EX: When you are writing a report, you are using;



-Words


-Sentences


-Paragraphs

Procedures

EX: When you are writing a report, you are using;



-Methods to start a program


-Enter report


-Print


-Save/ Back up

People

EX: When you are writing a report, you are using;



-You



often the most critical part of an IS

Applications

Computer Programs

Management Information Systems (MIS)

Development & use of IS that help businesses achieve their goals & objectives.

Information Technology (IT)

-Products


-Methods


-Inventions


-Standards



...Used for the purpose of producing information.

What is the difference between IS & IT?

Information systems include PEOPLE.

Information & Communications Technologies (ICT) sector

Provides products & services that other industries rely on to get their work done.

Moore's Law

# of transistors on a computer chip would double every 2 years

Business Process


A network of activities, resources, facilities, & information (FAIR) that interact to achieve some business function. AKA: Business System



Activities

Transformes resources & information of 1 type into resources & information of another type; manual or automated.

Resources

Items of value, ex:



-Inventory


-Funds

Facilities

Structures used

Information

DATA

Accurate Information

Correct & complete data, has been processed correctly as expected.

Productivity Paradox

The lack of evidence of an increase in worker productivity associated with the massive increase in investment in IT.

Productivity

The creation of business value.

Business Value

Tangible benefits for organizations through either more efficient use of resources or more effective delivery of their services to customers.

Value Chains

A network of value-creating activities.

Margin

The difference between value & cost.

Primary Activities

The fundamental activities that create value:



-Inbound logistics


-Operations


-Outbound logistics


-Marketing/ Sales


-Service

Support Activities

The activities that contribute INDIRECTLY to value creation:



-Procurement


-Technology


-Human Resources


-Firms Infrastructure

Porter's 5 Forces Model

* Customers - Bargaining power of suppliers
* Substitute Vendors - Threat of substitution
* Suppliers - Bargaining power of customer
* Rivalry - Rivalry among firms
* New Vendors - Threat of new entrants

Competitive Strategy

The strategy an organization chooses as the way it will succeed in its industry.

Sustaining Technologies

Changes in technology that maintain the rate of improvement in customer value.

Disruptive Technologies

Products that introduce a very new package of attributions from the accepted mainstream products.

Diffusion of Innovation

The process by which innovation is corresponded through specific channels over time among the members of a social system.

5 Steps to Diffusion of Innovation

* Knowledge - occurs when an individual first is informed about innovation but lacks specific data about it.
* Persuasion - when an individual becomes interested in innovation.
* Decision stage - as person evaluates the pros and cons of considering the innovation whether to accept it or reject it.
* Implementation - an individual uses innovation and finds out whether to continue or find a more effective way.
* Confirmation - takes place if the individual is pleased and then decides to use the innovation for further potential.


Sustained Competitive Advantage

The development of people and procedures that are well supported by the underlying technology.



-Companies with sustainable competitive advantage will focus on integrating many activities, such as; their marketing, customer service, product design, and product delivery.