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34 Cards in this Set
- Front
- Back
Small groups of patients are scheduled at intervals throughout the hour. |
Modified Wave Scheduling |
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an implied contact in which a physician is expected to assess and treat the patient with the same amount of knowledge, skills, judgement as another physician under the same circumstances |
Physician - patient relationship |
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Pertaining to the middle of the body |
Medial |
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Cancerous, cancer |
Carcinoma / o |
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The failure to provide the necessary care that is required for a person's situation |
Negligence |
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Lying on back |
Supine |
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FUNCTION: reproduction ORGAN: ovaries, testes |
BODY SYSTEM #5 Reproductive |
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Includes the information regarding the patients lifestyle |
Patients social history |
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A form of mailing large volumes of information which is presorted by zip code. |
Bulk Mailing |
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The discontinuation of medical care without proper notice |
Abandonment |
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The medical administrative assistant is required to have a basic understanding of legal procedures |
What is medical law |
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First class mail that weighs more than 13oz |
Priority mail |
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Be sure to ask the caller's permission be4 placing them on hold... |
Phone etiquette STEP 6 |
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Available to a large group of people who meet specific |
Government plans |
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Determine the patient's status in the office (new or established) |
STEP 1 - to establish a medical record |
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To speak clearly and distinctly |
STEP 4 - phone etiquette |
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FUNCTION: support, movement protection ORGAN : muscles, bones, joints, bone marrow |
BODY SYSTEM #1 - musculoskeletal |
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What are the types of health insurances |
Individual policies, group policies, and government plans |
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The amount an individual must pay for healthcare expenses before insurance, or self-insured company covers the cost |
Deductible |
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Define: statutes |
State law |
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Phone etiquette STEP 7... |
Never allow an angry or aggressive caller upset you... remain calm and composed |
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The use of eye contact, body language, facial expression, or symbolic expression to communicate a message |
Nonverbal communication |
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Titles, and terms of seniority or only used to distinguish from an identical name |
INDEXING RULE 4 |
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An arrangement by which a patient requests that their health benefit payments be made directly to a physician |
Assignment of benefits |
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Includes information regarding the health of members of the patient's family, and the record of the cause of death |
Patients family history |
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The amount payable by the carrier toward the cost of services for which the patient is eligible for |
Benefit |
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( Health Insurance Portability and Accountability Act) a federal law designed to protect the privacy of individuals health information |
What is HIPAA |
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FUNCTION : protection ORGAN: skin, hair, nails |
Body system #2 - Integumentary |
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A volunteer is not held liable for any civil damages that may occur as a result of their efforts to provide emergency care |
Good Samaritan Act |
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An alphabetical cross-reference is used to categorize materials with digits, patients are assigned in a consecutive number, records are filed backwards in groups |
Numerical filing |
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Assemble the appropriate forms, prepare the folder and file as necessary |
STEP 6 - To establish a medical record. |
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Be sure to give the caller your undivided attention |
Phone etiquette STEP 3 |
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Includes the information regarding the patients lifestyle |
Patients social history |
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Includes letters, postal cards, post cards, and business reply mail |
First-class mail |