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56 Cards in this Set
- Front
- Back
SOAP format of medical documentation
S= O= A= P= |
S= subjective (chief complaint, med Hx)
O= objective (all exam observations) A= assessment (diagnosis) P= plan (treatment, Px instructions) |
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6 parts of ocular examination
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1. history
2. preliminary testing 3. refraction 4. binocular vision/NP testing 5. ocular health 6. assessment and plan |
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6 parts of ocular history
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1. Chief Complaint (CC)
2. visual Hx and demands (POHx) 3. Personal medical Hx and ROS 4. Family visual and med Hx 5. social and vocational Hx (SHx) 6. summary |
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Must answer 3 essential questions through history-taking
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1. Does the patient have a problem?
2. What is the specific problem? 3. What is/or will be the effect of the problem on the patient's activities? |
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symptoms refer to the ________ subjective _________
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patient's
complaints |
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signs describe _________ ___________
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objective observations
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walk _____ patient to the examination room
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with
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address older/elderly patients with ____
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formal names
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address children by___
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first name
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address teenagers/pre-teens
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with formal name
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with blind, and non-English-speaking patients...DO NOT
DO |
increase volume
slow down, check for understanding, ask if they need you to slow down |
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KISS rule
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Keep It Short and Simple. most patients are at 5th to 8th grade level
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when recording info during exam...always ______ first, then ______
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listen first, then record
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Patient Type: openness
general description: |
inquistive facial expression
relaxed posture "open" position of arms and legs |
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Patient Type: closedness
general description |
crossed or "closed" legs
folded/"closed" arms tightened muscles/posture accusatory facial expression |
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Patient Type: anxiety
general description |
head in fixed position
wide awake/alert appearance gestures of self-protection, "guarding" repetitive hand movements |
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Patient Type: anger
general description |
flushed appearance
tightened, forward posture directed stare at interviewer increased respiratory rate compressed/tightened lips |
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with blind, and non-English-speaking patients...DO NOT
DO |
increase volume
slow down, check for understanding, ask if they need you to slow down |
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KISS rule
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Keep It Short and Simple. most patients are at 5th to 8th grade level
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Patient Type: grief, sorrow, or flat
general description |
response to loss
slumped posture half-closed, downcast eyes downturned mouth, red eyes |
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when recording info during exam...always ______ first, then ______
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listen first, then record
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Patient Type: openness
general description: |
inquistive facial expression
relaxed posture "open" position of arms and legs |
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Patient Type: closedness
general description |
crossed or "closed" legs
folded/"closed" arms tightened muscles/posture accusatory facial expression |
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Patient Type: anxiety
general description |
head in fixed position
wide awake/alert appearance gestures of self-protection, "guarding" repetitive hand movements |
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Patient Type: anger
general description |
flushed appearance
tightened, forward posture directed stare at interviewer increased respiratory rate compressed/tightened lips |
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Patient Type: grief, sorrow, or flat
general description |
response to loss
slumped posture half-closed, downcast eyes downturned mouth, red eyes |
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raised eyebrow, pursed lips during examination of patient can be interpreted as
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being perplexed, as if "I don't understand you", "I can't follow you", "doesn't make sense"
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head shake generally interpreted by patient as
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disapproving, unbelievable
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this type of facilitation is used with more information is needed after patient has stopped...
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repeating/reflection
Pt "...and then I had this eye pain" Doc "you had this eye pain?" |
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this type of facilitation is used when a word is ambiguous or confusing
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clarification
Doc "tell me what you mean by..." |
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type of facilitationg that involves recognizing and acknowledging a person's feelings..
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empathy
Doc "This must by very difficult for you" |
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type of facilitation that involves observation or statement to show discrepanciese, especially in affect
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confrontation
Doc: "You smile when you tell me that your mother passed away" |
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type of facilitation that is based not upon observation but rather upon inference, linking statements to imply cause
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interpretation
Doc "It seems that every time you wear your contact lenses, your eyes are crusted the next morning" |
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type of facilitation that involves why a question is going to be asked or has been asked
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explanation
Doc "when the eyes are this red for this long, we need to ask questions about your activities and symptoms in other areas of the body" |
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these types of questions are unstructured, undirected
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open-ended questions
i.e. start with "what, when, where, how" |
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these types of questions are structured, directed "yes, no"
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closed questions
i.e. start with "do you... does anyone, are you?" |
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this question-type focuses on specific information
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direct question (short answer)
direct open "what type of activities do you do at work?" direct closed "are you currently working?" |
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this question-type involves open-ended questions that do not sound like a question
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indirect question
i.e. your glasses are very heavy, that must cause you difficulty in school |
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double barreled question type
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compound question
AVOID |
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laundry list question type
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multiple choice questioning
use when patients need help narrowing down choices |
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this question-type suggests the "correct answer"
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leading question
AVOID |
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this question-type is asked in a way that information is given as to why a question was asked
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informing question
i.e. this medication is usually taken for _____ is that why you are taking it? |
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question-type that is used to confirm meaning and accuracy. involves both observation and interpretation of cues
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validation question
i.e. you seem worried about those findings |
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question-type that acknowledges your observation and asks "what would the Pt like?"
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acknowledging questions
i.e. "you are nervous about this test. anything i can to to make it more comfortable? |
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Pt question-types for doctor (4 types)
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1. clarification (know basics behind conditions)
2. information (know reasons behind treatments/tests) 3. personal questions (avoid, get back on track) 4. manipulations (get back on track) |
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10 Traps of Interviewing:
"Don't worry I'm sure it will be all right" is an example of |
providing assurance or reassurance
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10 Traps of Interviewing:
"If i were you, I'd do..." example of? |
giving advice
**this increases your liability |
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10 Traps of Interviewing:
"Your doctor knows best" example of? |
using authority
**promotes feeling of Pt inferiority |
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10 Traps of Interviewing:
"...passed on..." |
using euphemisms or language or avoidance
**avoids reality..use "died" |
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10 Traps of Interviewing:
"We find..." or "We as doctors find that..." is an example of |
engaging and distancing
"we" implies the whole office |
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10 Traps of Interviewing:
Using "myopic" instead of "nearsighted" |
use of professional jargon
**excludes patients, talking over their head |
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definition of lenticular
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having to do with the lens
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10 Traps of Interviewing:
"You don't smoke, do you?" is an example of |
leading or biased questions
**AVOID, judgmental |
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10 Traps of Interviewing:
When patient loses train of thought because of explanations from doc |
talking/teaching during history
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10 Traps of Interviewing:
Cutting patient off during history, chief complaint |
interrupting
**discourages elaboration, may miss vital information |
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10 Traps of Interviewing:
implies blame, condemnation |
using "why" questions
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