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33 Cards in this Set

  • Front
  • Back
Project Stakeholders
Individuals and organizations
that are:
 involved in the project, or
 affected by the project execution
or completion
Project stakeholders include...
 project manager
 customer or users
 performing organisation
 project team members
 project sponsor
 and others such as
 external agencies
 suppliers
 government agencies
 members of the public
STAKEHOLDER Role Project manager Contributes:
Defines, plans, controls and
leads project
STAKEHOLDER Role Project team Contributes:
Skills and effort to perform
tasks
STAKEHOLDER Role Sponsor Contributes:
Authority, guidance, funding,
and maintains project priority
STAKEHOLDER Role Customer Contributes:
Product requirements, funding
STAKEHOLDER Role Functional management Contributes:
Company policy, resources
Organizational Structure Types: Functiona
• Hierarchy where each employee has one clear superior
• Staff are grouped by specialty (production, marketing etc.)
• Each department completes project work independently from other
departments
Organizational Structure Types: Projectized
• Team members are co-located,
• Most organizational resources are involved in project work
• Project Managers have a great deal of independence and authority.
Organizational Structure Types: Weak Matrix
• Maintain many of the characteristics of a functional organization
• Project Manager role is a coordinator or expediter
Organizational Structure Types: Strong Matrix
• Many of the characteristics of a Projectized Organization
• Full-time project managers with considerable authority and full-time
project administrative staff.
Organizational Structure Types: Balanced Matrix
• Recognizes the need for a project manager, but does not give the
PM the full authority needed.
Organizational Structure Types: Composite
• Fundamentally functional organization may create a special project
team to handle a critical project.
• Project team would have similar characteristics to a projectized
organization.
Functional Type Organization
 Used in businesses that sell and produce standard
products
 Individuals report into a functional manager
 Periodically undertake in-house projects
 Team members can be assigned to the project
 Team members continue regular functional jobs
 Project manager does not have complete authority
over team
 Communications flow between functional managers
Functional Organization Features
Advantages
 Reduces duplication and overlap of activities
 Provides specialization and functional excellence
Disadvantages
 Can be insular; teamwork is not emphasized
 Decisions may be parochial
 Structure can slow communication, problem solving and decision
making
 Lack of customer focus
 Stronger allegiance to function than project
Projectized Organization
 Used in companies in the project business,
not selling products.
 Organization will have multiple projects
underway at the same time.
 Generally the Project team is dedicated to
one project.
 Project manager has complete authority over
team.
 Each project team tends to be isolated.
Projectized Organization Features
Advantages
 Team has full control over resources
 Organization is highly responsive to customer
Disadvantages
 Can be cost inefficient
 Tendency to stretch out work during slow periods
 Potential for duplication on concurrent projects.
 Low level of knowledge transfer
 No functional “home”
 People may be laid off at the end of the project
Matrix-Type Organization
 A mix of functional and project organization
structures.
 Provides project and customer focus.
 Retains functional expertise.
 Individuals can be assigned to various types of
projects.
 Both project managers and functional managers
have responsibilities
 The Project Manager is the intermediary between
customer and company
 The Functional Manager decides how tasks will be
accomplished
Matrix Organization Features
Advantages
 Allows efficient utilization of resources
 Individuals can be moved among projects
 Provides a core of functional expertise
 Facilitates information flow
 Customer focused
Disadvantages
 Team members have a dual reporting relationship
 A proper balance of power must be established between project
and functional managers
 Conflicts regarding priorities can arise between managers
Projects are authorized as a result of:
 Market Demand
 Organizational Demand
 Customer Request
 Technological advance
 Legal requirement
 Ecological Impact
 Social need
Project Charter I-TT-O
Inputs
• Project
Statement of
Work
• Business Case
• Contract
• Enterprise
Environmental
Factors
•Organizational
Process Assets

Tools and
Techniques
• Expert Judgment

Outputs
• Project Charter
Identifying potential projects
1. Develop an strategic plan based on the
organization’s overall strategic plan
2. Then perform a business area analysis
3. Then define potential projects
4. Then select projects and assign resources
Project Selection Methods
 focusing on broad needs
 categorizing projects
 financial methods
 weighted scoring models
Three important criteria for projects:
 There is a need for the project
 There are funds available
 There’s a strong will to make the project succeed
Categorizing Projects
 One categorization is whether the project addresses
 a problem
 an opportunity
 a directive

 Another categorization is how long it will take to do
and when it is needed
 Long-term vs. immediate delivery
 Another is the overall priority of the project
 Where does it fit in the organization’s strategy?
projected financial value of projects:
 Net present value (NPV) analysis
 Return on investment (ROI)
 Payback analysis
Net Present Value Analysis
 Net present value (NPV) analysis is a method of
calculating the expected net monetary gain or loss
from a project by discounting all expected future
cash inflows and outflows to the present point in
time
 Proposals with a positive NPV should be favored - if
financial value is a key criterion
 The higher the NPV, the better
Return on Investment
 Return on investment (ROI) is income divided by
investment
ROI = (total discounted benefits - total discounted costs)/
discounted costs
 The higher the ROI, the better
 Many organizations have a required rate of return or
minimum acceptable rate of return on investment for
projects
Payback Period Analysis
 Payback period (PBP) analysis is another
important financial consideration
 The payback period is the amount of time it
will take to recoup, in the form of cash
inflows, the funds invested in a project
 Payback occurs when the cumulative benefits
(revenue or savings) exceeds the total costs
 Many organizations want projects to have a
fairly short payback period
Weighted Scoring Model
Tool to select projects with
many criteria
1: Identify criteria
2: Assign weights (percentages) to criterions (SUM=100%)
3: Assign scores to each criterion
4: SUM (Scores*Weight)
Higher= Better
Project Charter
1: Document formally recognizes existence of project
2: Provides direction on
objectives and management
3: Establishes authorization for the project
4: Key project stakeholders sign charter to acknowledge projeect need
5: partnership between the performing organization and
the requesting organization
6: May delegate the creation of the project charter to the PM
Project Charter contains...
1: Initial requirements
2: Key deliverables
3: Financial resources and limitations
4: Priorities
5: Objectives Alignment
6: Leadership
Project Statement of Work
 Documents characteristics of the product or
service
 From the customer point of view
 High level
 Relationship between product or service and
the business need
 Supports strategic plan