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18 Cards in this Set

  • Front
  • Back

Cisco is leading development of industry standards s:uch as


A. RTCP


B. XMPP


C. SIP


D. TCP/IP


E. WebRTC


B. XMPP


C. SIP


E. WebRTC

A Session Border Controller (SBC) will support following features: Choose Five


A. Address Hiding


B. H.323


C. VPN Connection


D. DTMF interworking


E. SRST


F. SIP Security


G. Transcoding

A. Address Hiding


B. H.323


D. DTMF interworking


F. SIP Security


G. Transcoding

Which of the following are protocols used by Jabber client when it connects to Cisco Collaboration Infrastructure?. Choose 5.


A. SIP


B. MGCP


C. LCDP


D. H.323


E. TFTP


F. IMAP


G. CTI

A. SIP


C. LCDP


E. TFTP


F. IMAP


G. CTI

A dial plan is one of the key elements of an IP telephony system and performs these functions: Choose five.


A. Endpoint addressing


B. Agent Selection


C. Path Selection


D. CRM integration


E. Calling Privileges


F. Digit Manipulation


G. Call Coverage

A. Endpoint addressing


C. Path Selection


E. Calling Privileges


F. Digit Manipulation


G. Call Coverage

What are the key characteristics of a new approach choose six?


A. Make video collaboration that is as easy as voice


B. Mitigate Security and Compliance Risks


C. Collaborate beyond Coporate boundaries


D. Provide Cost-Effective deployment options


E. Expand beyond the desktop to mobility


F. Virtualize all Collaboration tools


G. Support integration with existing investments

A. Make video collaboration that is as easy as voice


B. Mitigate Security and Compliance Risks


C. Collaborate beyond Coporate boundaries


D. Provide Cost-Effective deployment options


E. Expand beyond the desktop to mobility


G. Support integration with existing

Select the products package for Jabber Guest Solution


A. VCS Control, VCS Expressway, Jabber, guest server MCU


B. CUCM, VCS Expressway, Jabber Guest Server


C. CUCM, Expresseway Core Expressway Edge, Jabber Guest Server


D. CUCM, Expressway Core, Expressway Edge, TP Server

C. CUCM, Expresseway Core Expressway Edge, Jabber Guest Server

As Cisco Collaboratio n expertise, what are technical challenge behind the scenes we may explain to the customer?


A. Virtualization based on any 3rd party platform


B. Highly Secure, reliable, scalable policy-drive collaboration


C. Consistency across the cloud and on-premises


D. Single Management experience for IT


E. Enterprise Collaboration Social platform is the most important


B. Highly Secure, reliable, scalable policy-drive collaboration


C. Consistency across the cloud and on-premises


D. Single Management experience for IT


If customer has 200 users, wants a UCCE solution with 80 agents, the best offering from Cisco is?

CUCM+UCCE, UC on UCS

Which of the following is the key component support video contact center

MediaSense

Which of the following Cisco Architectures is key for optimizing applications such as voice and video running on an IP networking Infrastructure

MediaNet Service

When customers move from traditional TDM voice to VoIP solutions, which CIsco component plays the most important role.


Voice Gateway

Which of the following description is incorrect about How VCS Expressway firewall Traversal Works?


A. VCS Control sends Keep-alive packets to the VCS Expressway, to maintain the connection through the firewall


B. When VCS Expressway receives an incoming call, it issues an incoming call request to VCS Control


C. All inbound ports need to be opened on internal firewall to VCS Control

C. All inbound ports need to be opened on internal firewall to VCS Control

Which of the following ISRG2 platforms are good for CME>

  • 2900
  • 3900

When highlighting Cisco optimized conferencing solution with UC on UCS, which of the following components will not apply to virtualizing on UCS?


A. VCS


B. CUCM


C. MCU


D. Conductor


E. TMS


F. TP Server


G. Expresway Core/Edge

C. MCU

When we say workplace is not a place, which are characteristics of the future workplace in a contact center? Choose 4.


A. Virtual


B. Social


C. Mobile


D. Secure


E. Visual


F. Flexible

A. Virtual


B. Social


C. Mobile


E. Visual


Who is the top player in the enterprise Contact Center Market


Ayaya

Cisco Unified Communications Manager is the key component as the heart of Cisco collaboration. Is it possible to build a Cisco Video Conferencing system without it.



YES or No


Yes

Cisco is the leader of Collaboration architecture. Which answer is not ecdence that proves this leadership

No 1 of market share on all collaboration solutions