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32 Cards in this Set
- Front
- Back
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the potential ability to influence and achieve goals
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power
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what is power needed for in a change agent
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to accomplish goals
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why is power important (7)
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- change outcomes
- decrease errors - improve outcomes - gain competitive advantage - to motivate - to communicate - improve performance and processes |
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important with power and leadership (7)
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- get to know ppl
- be open - know your values and visions - sharpen ur interpersonal competence - use ur power to enable others - enlarge ur sphere of influence and connectedness - be honest |
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what is getting to know ppl r/t
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emotional intelligence
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what does being open mean
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clear about incoming/outgoing info
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why is knowing your visions and values important
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to know what your triggers are
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how does one sharpen their interpersonal competence (3)
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-listen to others
- being open - power to enable others |
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why is it important to enlarge your sphere of influence and connectedness
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to use influential abilities w/others
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someone that is able to give you something for your efforts
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reward power
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penalties that might be imposed (manager)
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punishment
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the right to make a request to someone based on authority or rank
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legitimate power
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pocession of unique skills, knowledge, and competence r/t education and experience
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expert power
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based on admiration and respect for an individual
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referent power
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acess to valued data, followers comply b/c they want the info
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information power
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formal or informal link to prestigious/ influential ppl
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connection power
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ex of referent power
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mother theresa (well respected)
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a new nurse grad has the info but is not an expert yet
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information power
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work as a tech and you have a connection with manager
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connection power
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expertise on matter (CNS, IV team)
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expert power
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any role that gives authority (managers, charge nurse)
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legitimate power
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write-ups, termination
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punishment
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cash awards, extra credit
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reward power
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rules for power (10)
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- appropriately introduce yourself
- appropriate attire - convey a + and energetic attitude - pay attention to how you speak/act - use facts and figures - know the right place and time - develop powerful partnerships - become a part of the power network - know who holds the power - use power appropriately |
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why is attire important
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bc it says alot when you look your best
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what should be done when introducing yourself
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eye contact
professional |
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why should one use facts and figures
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backs up argument
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ones credibility, reputation, expertise, experience, control of resources, or information and ability to build trust
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personal power
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attempts by others to diminish or demolish their opponents
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power plays
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ex of power play
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go look it up and tell me tomorrow
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why is it important to know about power plays
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to recognize and manage it
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what are the rules for using power (8)
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- use the least amt you can to be effective
- use power appropriate to situation - learn when to not use it - focus on the problem, not person - make polite requests, never demands - use coercian when other methods fail - keep informed to retain your credibility when using your expert power - understand you may owe a return favor when you use connection power |
