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25 Cards in this Set
- Front
- Back
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What are the 3 methods of requesting EFRS?
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Telephone, Radio, Walk-in
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What are some of the alarm signaling systems?
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Central Station (commercial systems such as Telsco), Local alarm systems (notify occupants only), Private Alarm (notifies occupants and may summon emergency services and activate industrial processes), Proprietary (large plants, such as U of A), Agency Dispatch Centres (Police, Gas company, etc), Direct Lines (non-emerg lines into ERCC), Direct fire station lines
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What does a FF do when someone walks in to the station to report an emergency?
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It is the Firefighters duty to gather all pertinent information from the individual and relay all information to the Officer on shift – this information is relayed to dispatch which then involves the necessary agencies for the incident.
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What are the 3 components of the EFRS Communications system?
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Telephone, Radio, CADS (Computer Aided Dispatch System)
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What does ERCC stand for?
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Emergency Response Communication Center
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The ERCC uses a telephone system called ACD. What does this stand for?
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Automatic Call Distribution Phone System - this is what routes calls in an orderly way to call evaluators, who in turn type the info into the computer. This system also shows caller info, tracks statistics, etc.
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What are some of the interfaces of CAD (Computer-aided Dispatch)?
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1. Radio interface 2. Dispatch interface 3. Clock interface (ensures times are accurate) 4. MPS interface (previously I-mobile) 5. I-tracker (gps) 6. I-net-viewer interface (view status of all apparatus)
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How many servers does CAD (Computer-aided Dispatch) utilize?
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3 Servers (one ongoing, one mirroring the first, and one provides necessary security/integrity)
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The ERCC uses a radio system called what?
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C3 Maestro - It's a 144-channel capacity and 800 MHz trunked system
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When a portable radio is locked (by pushing the "M" button and then the top button on the side), are you able to change channels?
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Yes, you just cant use the front buttons, nor can you change the radio's talk group
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Portable radios have a LID number. How long is it and what does this stand for?
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Logical Identification Number (4-6 digits)
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What are the three types of two-way radio stations?
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Base station—is a stationary location usually within a building. Mobile station-mounted on a fire truck. Portable station--hand held radios.
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How many talk groups are there on the radio?
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8 - Fire, EMS, Hospital, Mutual, National, Simplex, EBackup2, Fbackup2
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What channel is routine radio traffic usually confined to?
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Dispatch 1 On Fire Talk
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How many tactical channels are there on the radio?
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16 - On the Fire talk group, there is FIR DISP1, FIR DISP2, FIR INFO, and W1-13 (all are monitored and taped)
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When on the radio, what does "Wilco" mean?
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Your instructions received, understood, and will be complied with.
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When on the radio, what does "Acknowledge" mean?
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Let me know that you have received and understood this message
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When on the radio, what does "Code 100" mean?
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If a firefighter or crew find themselves in a threatened position where the verbal request for EPS officers is likely to heighten the situation they may use the term ‘Code 100’ on their radio (portable or mobile) which will identify to dispatch that they need police and cannot talk.
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During Evacuation Protocol, what does Fire Command announce over the radio?
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Mayday, Mayday, Mayday. This is Fire Command. All members evacuate the building/area. This is Fire Command. I say again, all members evacuate the building/area
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How would FF1 call for FF2 over the radio?
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"FF2 THIS IS FF1"
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How far away should the radio be when talking in to it?
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50-70cm (2-3 inches)
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How do you give a radio check?
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1-5 Signal : 1-5 Readability (1=Bad, 2=Poor, 3=Fair, 4=Good, 5=Excellent)
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How many printers are in each station and what should you ensure with regards to using them?
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3 printers in each station (Ensure there is sufficient paper, know how to load paper, printer is on-line)
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How do you answer the phone?
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Identify the department, company, and yourself to the caller. Take accurate messages including the date, time, caller’s name, caller’s telephone number, message, and your name. Limit all personal calls to under 5 minutes.
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What are some things MPS (Mobile for Public Safety) assists the officer with?
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1. Directions/routing 2. General zone mapping and complex card info (includes accesses, standpipe locations, annunciator/satellite panels, security personnel locations, stairwells/roof access). 3. Updates/Event info 4. Unit status/locations 5. Access to holmatro rescuer's guide for auto specifics info (airbag/battery location etc).
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