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31 Cards in this Set

  • Front
  • Back
Insurance is what % of financial services industry
~10%
trend in financial industry
*consolidation & convergence
Changes in the financial services industry include:
Consolidations

–The number of firms has declined due to mergers and acquisitions

Convergence

–Existing financial institutions now sell a wide variety of financial products that earlier were outside their core business area

Size of the insurance market, 2007

Life and health insurers: 1009

–These insurers sell life and health insurance products, annuities, mutual funds, pension plans, and related financial products

Property and casualty insurers: 2723

–These insurers sell property and casualty insurance and related lines, including marine coverages and surety and fidelity bonds
Insurers can be classified by their organizational form:
Stock insurers

Mutual insurers

Reciprocal exchanges

Lloyd’s of London

Blue Cross and Blue Shield Plans

Health maintenance organizations (HMOs)

Other types of private insurers
stock insurer
A stock insurer is a corporation owned by stockholders

Objective: earn profit for stockholders

–Increase value of stock

–Pay dividends

Stockholders elect board of directors

Stockholders bear all losses

Insurer cannot issue an assessable policy

speculative risk
mutual insurer
A mutual insurer is a corporation owned by the policyowners

Policyowners elect board of directors, who have effective management control

May pay dividends to policyowners, or give a rate reduction in advance

reserves (surplus) used when cash gone (assessment mutual)
There are three main types of mutual insurers:
–An advance premium mutual is owned by the policyowners; there are no stockholders, and the insurer does not issue assessable policies

–An assessment mutual has the right to assess policyowners an additional amount if the insurer’s financial operations are unfavorable
–A fraternal insurer is a mutual insurer that provides life and health insurance to members of a social or religious organization
The corporate structure of mutual insurers is changing due to:
An increase in company mergers

Demutualization, in which a mutual company is converted into a stock insurer by:

–Pure conversion

–Merger

–Bulk reinsurance

The creation of mutual holding companies

–A holding company is a company that directly or indirectly controls an authorized insurer
Lloyd’s of London
Lloyd’s of London is not an insurer, but a society of members who underwrite insurance in syndicates

Membership includes corporations, individual members (Names), and Scottish limited partnerships

New individual members, or Names, who belong to the various syndicates now have limited legal liability

Corporations with limited legal liability and limited liability partnerships can also join Lloyd’s of London

Lloyd’s is licensed only in a small number of jurisdictions in the U.S.

syndicates = the names (voted in as members) black/white marbles to vote
reciprocal exchange
A reciprocal exchange is an unincorporated mutual

The reciprocal is managed by an attorney-in-fact

In a pure reciprocal exchange, insurance is exchanged among the members; each member of the reciprocal insures the other members

–A separate account is kept for each member

A modified reciprocal exchange is similar to an advance premium mutual

–No individual accounts
Blue Cross and Blue Shield
Blue Cross and Blue Shield Plans are generally organized as nonprofit, community oriented plans

Blue Cross plans provide coverage for hospital services

Blue Shield plans provide coverage for physicians’ and surgeons’ fees

Most plans have merged into one entity

Many sponsor HMOs and PPOs
Some plans have converted to a for-profit status to raise capital and become more competitive
HMO
A Health Maintenance Organization (HMO) provides comprehensive health care services to its members

Broad health care services are provided for a fixed prepaid fee

Cost control is emphasized

Choice of health care providers may be restricted
Less costly forms of treatment are often provided
captive insurer
A captive insurer is an insurer owned by a parent firm for the purposes of insuring the parent firm’s loss exposures
More than 5100 captives exist today
What hurt insurance in the 1980s?
Asbestos
Asbestos problem
businesses did not have $ to close shop, so gov't intervened

policy that was in place during time of occurrence paid out agreed amt of policy (occurrence policy)

insurance was stacked limits for many years of cumulative loss so it devastated insurance industry
captive insurer
GE -

owns NBC, appliances, captive insurance co & re-insurance market
downsize means
if someone else has loss you may have to pay for it
Agent
An agent is someone who legally represents the principal and has the authority to act on the principal's behalf
Agent authority may be
Authority may be:

Expressed

Implied

Apparent = public perception of authority

The principal is responsible for all acts of an agent when the agent is acting within the scope of authority
A property and casualty agent has the power to
bind the insurer

A binder provides temporary insurance until the policy is actually written
A life insurance agent normally does not have the authority to
bind the insurer

The applicant for life insurance must be approved by the insurer before the insurance becomes effective
Broker
A broker is someone who legally represents the insured, and:

solicits applications and attempts to place coverage with an appropriate insurer

is paid a commission from the insurers where the business is placed

does not have the authority to bind the insurer

may have addtl services

decide w/customers a/b retention level or other risk management

more products available if working w/multiple co
A surplus lines broker
is licensed to place business with a nonadmitted insurer

Surplus lines refer to any type of insurance for which there is no available market within the state, and coverage must be placed with a nonadmitted insurer
RENEWAL RIGHTS – What are they and who owns them???
?????????
Marketing Systems in Life Insurance: An agency building system is a system
by which an insurer builds its own agency force by recruiting, financing, training, and supervising new agents

General agency system

–The general agent is an independent contractor who represents only one insurer, and receives a commission based on the amount of business produced

–Insurer provides some financial assistance, but the general agent is responsible for recruiting, training, and motivating new agents

Managerial system

–Branch offices are established in various areas

–The branch manager is responsible for hiring and training new agents, and receives a commission from the insurer

–Insurer pays expenses of the branch office
Marketing Systems in Life Insurance: An agency nonbuilding system is a system
A nonbuilding agency system is a marketing system by which an insurer sells its products through established agents

A personal-producing general agent is a successful agent who is hired primarily to sell insurance under a contract
Marketing Systems in Life Insurance: direct response system
Under a direct response system, insurance is sold directly to customers without the services of an agent
independent agency
The independent agency is a business firm that usually represents several unrelated insurers

Agents are paid a commission based on the amount of business produced, which vary by the line of insurance

Agency owns the expirations or renewal rights to the business

Under the exclusive agency system, the agent represents only one insurer or group of insurers under common ownership

Agents do not usually own the expiration or renewal rights to the policies

Agents are generally paid a lower commission rate on renewal business than on new business
direct writer
A direct writer is an insurer in which the salesperson is an employee of the insurer, not an independent contractor.

Employees are usually compensated on a “salary plus” arrangement

simpler, less servicing, client has much info ab it
direct response insurer
A direct response insurer sells directly to the consumer by television or some other media

Used primarily to sell personal lines of insurance
Many property and casualty insurers use multiple distribution systems
Many insurers use group marketing methods to sell individual insurance policies to:
Employer groups

Labor unions

Trade associations

Some property and liability insurers use mass merchandising plans to market their insurance

Employees pay for insurance by payroll deduction
exclusive agent
represents only 1 insurance co or group of insurance under common ownership

more incentive to succeed from insurance co perspective

salary + commission

high commission on new business