Chp 13

Front 1

The information systems planning process proceeds in which order?

Back 1

Organization mission - organization strategic plan - IS strategic plan - new IT architecture

Front 2

Evaluating the benefits of IT projects is more complex than evaluating their costs for all of the following reasons except:

Back 2

Benefits tend to be more tangible than costs.

Front 3

A company's IT architecture includes all of the following except:

Back 3

The members of the IT staff

Front 4

Which of the following statements about determining the costs and benefits of IT investments is false?

Back 4

Benefits are hard to quantify because they are tangible.

Front 5

Which of the following is not an advantage of the buy option for acquiring IS applications?

Back 5

Few types of off-the-shelf software are available, thus limiting confusion.

Front 6

Which of the following systems acquisition methods requires staff to systematically go through every step in the development process and has a lower probability of missing important user requirements?

Back 6

System Development Life Cycle (SDLC)

Front 7

Which of the following systems acquisition methods is time consuming, costly, and may produce excessive documentation?

Back 7

Systems development life cycle

Front 8

_____ is a method of delivering software in which a vendor hosts the applications and customers access these applications over the Internet.

Back 8

Software-as-a-Service

Front 9

Place the stages of the systems development life cycle in order:

Back 9

investigation - analysis - design - programming/testing - implementation - operation/maintenance

Front 10

The _____ that changes are made in the systems development life cycle, the _____ expensive these changes become.

Back 10

Sooner, less

Front 11

Systems design answers the question, _____:

Back 11

How will the information system resolve the business problem?

Front 12

When users ask for added functionality during a systems development project, this is called:

Back 12

scope creep

Front 13

________ conversion is the riskiest type of conversion process.

Back 13

DIrect

Front 14

A firm shuts down its old COBOL legacy system and immediately starts up its new PeopleSoft ERP system. This process is called __________ conversion.

Back 14

Direct

Front 15

Which of the following systems acquisition methods helps clarify user requirements, promotes genuine user participation, and may produce part of the final system?

Back 15

Prototyping

Front 16

Which of the following systems acquisition methods may encourage inadequate problem analysis, is not practical with large numbers of users, and may result in a company's purchasing a lower-quality system?

Back 16

prototyping

Front 17

The _____ approach to systems development is a group-based tool for collecting user requirements.

Back 17

Joint application design

Front 18

Agile developing

Back 18

Delivers functionality in rapid interactions.

Front 19

Object-oriented development

Back 19

Focuses on the processes that must be modeled to perform that task.

Front 20

Which of the following systems acquisition methods may eventually require maintenance assistance from the IT department, can produce inadequate documentation, and might result in a company's acquiring a system with inadequate interfaces to existing systems?

Back 20

End-user development