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39 Cards in this Set

  • Front
  • Back
supply chain
The network of services, material, and information flows that link a firm's customer relationship, order fulfillment, and supplier relationship processes to those of its suppliers and customers.
supply chain management
Developing a strategy to organize, control, and motivate the resources involved in the flow of services and materials within the supply chain.
supply chain strategy
Designing a firm's supply chain to meet the competitive priorities of the firm's operations strategy.
inventory
A stock of materials used to satisfy customer demand or to support the production of services or goods.
raw materials (RM)
The inventories needed for the production of services or goods.
work-in-process (WIP)
Items, such as components or assemblies, needed to produce a final product in manufacturing.
finished goods (FG)
The items in manufacturing plants, warehouses, and retail outlets that are sold to the firm's customers.
average aggregate inventory value
The total value of items held in inventory for a firm.
weeks of supply
An inventory measure obtained by dividing the average aggregrate inventory value by sales per week at cost.
weeks of supply formula
weekly supply= average aggregrate inventory value/ weekly sales (at cost)
inventory turnover
An inventory measure obtained by dividing annual sales at cost by the average aggregrate inventory value maintained during the year.
Inventory turnover formula
= Annual sales (at cost)/ Average aggregrate inventory value maintained during the year.
centralized placement
Keeping all the inventory of a product at a single location such as a firm's manufacturing plant or a warehouse and shipping directly to each of its customers.
inventory pooling
A reduction in inventory and safety stock because of the merging of variable demands from customers.
forward placement
Locating stock closer to customers at a warehouse, DC, wholesaler, or retailer.
vendor-managed inventories (VMI)
An extreme application of the forward placement tactic, which involves locating the inventories at the customer's facilities.
continuous replenishment program (CRP)
A VMI method in which the supplier monitors the customer's inventory levels and replenishes the stock as needed.
radio frequency identification (RFID)
A method for identifying items through the use of radio signals from a tag attached to an item.
cross-docking
The packing of products on incoming shipments so that they can be easily sorted at intermediate warehouses for outgoing shipments based on their final destinations; the items are carried from the incoming-vehicle docking point to the outgoing-vehicle docking point without being stored in inventory at the warehouse.
purchasing
The activity that decides which suppliers to use, negotiates contracts, and determines whether to buy locally.
green purchasing
The process of identifying, assessing, and managing the flow of environmental waste and finding ways to reduce it and minimize its impact on the environment.
competitive advantage
A supplier relation that views negotiations between buyer and seller as a zero-sum game: Whatever one side loses, the other side gains, and short-term advantages are prized over long-term commitments.
cooperative orientation
A supplier relation in which the buyer and seller are partners, each helping the other as much as possible.
sole sourcing
The awarding of a contract for a service or item to only one supplier.
electronic data interchange (EDI)
A technology that enables the transmission of routine business documents having a standard format from computer over telephone or direct leased lines.
catalog hubs
A system whereby suppliers post their catalog of items on the internet and buyers select what they need and purchase them electronically.
exchange
An electronic marketplace where buying firms and selling firms come together to do business.
auction
A marketplace where firms place competitive bids to buy something.
value analysis
A systematic effort to reduce the cost or improve the performance of services or products, either purchased or produced.
early supplier involvement
A program that includes suppliers in the design phase of a service or product.
presourcing
A level of supplier involvement in which suppliers are selected early in a product's concept development stage and are given significant, if not total, responsibility for the design of certain components or systems of the product.
mass customization
A strategy whereby a firm's flexible processes generate a wide variety of personalized services or products at reasonably low costs.
postponement
An organizational concept whereby some of the final activities in the provision of a service or product are delayed until the orders are received.
channel assembly
The process of using members of the distribution channel as if they were assembly stations in the factory.
outsourcing
Paying suppliers and distributors to perform processes and provide needed services and materials.
make-or-buy decision
A managerial choice between whether to outsource a processor do it in-house.
backward integration
A firm's movement upstream toward the sources of raw materials, parts, and services through acquisitions
forward integration
Acquiring more channels of distribution, such as distribution centers (warehouses) and retail stores, or even business customers.
offshoring
A supply chain strategy that involves moving processes to another country