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39 Cards in this Set
- Front
- Back
supply chain
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The network of services, material, and information flows that link a firm's customer relationship, order fulfillment, and supplier relationship processes to those of its suppliers and customers.
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supply chain management
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Developing a strategy to organize, control, and motivate the resources involved in the flow of services and materials within the supply chain.
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supply chain strategy
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Designing a firm's supply chain to meet the competitive priorities of the firm's operations strategy.
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inventory
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A stock of materials used to satisfy customer demand or to support the production of services or goods.
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raw materials (RM)
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The inventories needed for the production of services or goods.
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work-in-process (WIP)
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Items, such as components or assemblies, needed to produce a final product in manufacturing.
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finished goods (FG)
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The items in manufacturing plants, warehouses, and retail outlets that are sold to the firm's customers.
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average aggregate inventory value
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The total value of items held in inventory for a firm.
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weeks of supply
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An inventory measure obtained by dividing the average aggregrate inventory value by sales per week at cost.
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weeks of supply formula
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weekly supply= average aggregrate inventory value/ weekly sales (at cost)
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inventory turnover
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An inventory measure obtained by dividing annual sales at cost by the average aggregrate inventory value maintained during the year.
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Inventory turnover formula
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= Annual sales (at cost)/ Average aggregrate inventory value maintained during the year.
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centralized placement
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Keeping all the inventory of a product at a single location such as a firm's manufacturing plant or a warehouse and shipping directly to each of its customers.
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inventory pooling
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A reduction in inventory and safety stock because of the merging of variable demands from customers.
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forward placement
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Locating stock closer to customers at a warehouse, DC, wholesaler, or retailer.
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vendor-managed inventories (VMI)
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An extreme application of the forward placement tactic, which involves locating the inventories at the customer's facilities.
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continuous replenishment program (CRP)
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A VMI method in which the supplier monitors the customer's inventory levels and replenishes the stock as needed.
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radio frequency identification (RFID)
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A method for identifying items through the use of radio signals from a tag attached to an item.
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cross-docking
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The packing of products on incoming shipments so that they can be easily sorted at intermediate warehouses for outgoing shipments based on their final destinations; the items are carried from the incoming-vehicle docking point to the outgoing-vehicle docking point without being stored in inventory at the warehouse.
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purchasing
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The activity that decides which suppliers to use, negotiates contracts, and determines whether to buy locally.
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green purchasing
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The process of identifying, assessing, and managing the flow of environmental waste and finding ways to reduce it and minimize its impact on the environment.
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competitive advantage
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A supplier relation that views negotiations between buyer and seller as a zero-sum game: Whatever one side loses, the other side gains, and short-term advantages are prized over long-term commitments.
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cooperative orientation
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A supplier relation in which the buyer and seller are partners, each helping the other as much as possible.
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sole sourcing
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The awarding of a contract for a service or item to only one supplier.
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electronic data interchange (EDI)
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A technology that enables the transmission of routine business documents having a standard format from computer over telephone or direct leased lines.
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catalog hubs
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A system whereby suppliers post their catalog of items on the internet and buyers select what they need and purchase them electronically.
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exchange
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An electronic marketplace where buying firms and selling firms come together to do business.
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auction
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A marketplace where firms place competitive bids to buy something.
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value analysis
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A systematic effort to reduce the cost or improve the performance of services or products, either purchased or produced.
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early supplier involvement
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A program that includes suppliers in the design phase of a service or product.
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presourcing
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A level of supplier involvement in which suppliers are selected early in a product's concept development stage and are given significant, if not total, responsibility for the design of certain components or systems of the product.
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mass customization
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A strategy whereby a firm's flexible processes generate a wide variety of personalized services or products at reasonably low costs.
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postponement
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An organizational concept whereby some of the final activities in the provision of a service or product are delayed until the orders are received.
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channel assembly
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The process of using members of the distribution channel as if they were assembly stations in the factory.
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outsourcing
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Paying suppliers and distributors to perform processes and provide needed services and materials.
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make-or-buy decision
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A managerial choice between whether to outsource a processor do it in-house.
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backward integration
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A firm's movement upstream toward the sources of raw materials, parts, and services through acquisitions
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forward integration
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Acquiring more channels of distribution, such as distribution centers (warehouses) and retail stores, or even business customers.
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offshoring
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A supply chain strategy that involves moving processes to another country
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