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70 Cards in this Set
- Front
- Back
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<span style="color:#0000ff;">Which process is described by the words below?</span>
Effective data management requires identifying <span style="font-weight:600;">data requirements</span>. The data management process also includes the establishment of <span style="font-weight:600;">effective procedures</span> to manage the <span style="font-weight:600;">media library, backup and recovery of data, and proper disposal of media</span>. Effective data management helps ensure the <span style="font-weight:600;">quality, timeliness and availability of business data</span>. |
DS 11 Data Management
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____ is the set of responsibilities and practices exercised by the board and executive management with the goal of providing strategic direction, ensuring that objectives are achieved, ascertaining that risks are managed appropriately and verifying that the enterprise's resources are used responsbly
<span style="font-style:italic;">(CIMA, referencing ISACF)</span> |
Enterprise governance
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__________ is the system by which business corporations are directed and controlled. The corporate governance structure specifies the distribution of <span style="font-weight:600;">rights and responsibilities</span> among different participants in the corporation, such as the board, managers, shareholders and other stakeholders, and spells out the rules and procedures for making decisions on corporate affairs. By doing this, it also provides the <span style="font-weight:600;">structure</span> through which the company <span style="font-weight:600;">objectives</span> are set, and the mans of attaining those objectives and monitoring <span style="font-weight:600;">performance</span>.
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Corporate governance
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What are the two dimensions of enterprise governance according to CIMA?
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Conformance and performance
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The conformance dimension is approrached in the _________ view
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restrospective
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The performance dimension is approached in the _______ view
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prospective
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________ is the system by which IT within enterprises is <span style="font-weight:600;">directed</span> and <span style="font-weight:600;">controlled</span>. The IT governance structure specifies the distribution of <span style="font-weight:600;">rights</span> and <span style="font-weight:600;">responsibilities</span> among different participants, such as the board, business and IT managers, and spells out the <span style="font-weight:600;">rules</span> and <span style="font-weight:600;">procedures</span> for making decisions on IT. By doing this, it also provides the <span style="font-weight:600;">structure</span> through which the IT <span style="font-weight:600;">objectives</span> are set, and the means of attaining those objectives and <span style="font-weight:600;">monitoring performance</span>.
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IT governance
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The five books which describe the ITIL service life cycle are?
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Service Strategy
Service Design Service Transition Service Operation Continual Service Improvement |
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_________ describes the overall IT service management <span style="font-weight:600;">strategy</span> and <span style="font-weight:600;">value planning</span>. It deals with the traditional Business-IT alignment issues and with <span style="font-weight:600;">IT governance</span> issues. Each subsequent book in the ITIL set links to the business <span style="font-weight:600;">goals</span>, <span style="font-weight:600;">requirements</span> and service <span style="font-weight:600;">management</span> principles described in this book.
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Service Strategy
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_________ provides <span style="font-weight:600;">policies</span>, <span style="font-weight:600;">architectures</span> and documents for the <span style="font-weight:600;">planning</span> and <span style="font-weight:600;">design</span> of <span style="font-weight:600;">service management processes</span> required to deliver quality services. It covers sourcing <span style="font-weight:600;">policies</span>, and details on various processes that are required to deliver the services to the business.
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Service Design
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_________ provides guidance for the transition of <span style="font-weight:600;">designed</span> services into the <span style="font-weight:600;">business environment</span>. It combines <span style="font-weight:600;">best practices</span> on <span style="font-weight:600;">release management</span>, <span style="font-weight:600;">program</span> and <span style="font-weight:600;">risk management</span>, to make sure that the required services are realised in Operations, and support the business.
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Service Transition
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______ provides guidance on how to achieve effectiveness and efficiency in the delivery and the support of quality services. It covers most of the content of the service support and service delivery guidance of ITIL v2.
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Service Operation
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_______ provides guidance on how to identify and introduce service improvements and issues dealing with service retirement. It combines principles, practices and methods from other areas fo quality management, aimed at the improved realization of initial business goals, to close the Plan-Do-Check-Act loop.
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Continual Service Improvement
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The image below describes which standard for IT Service Management?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pastekumzck.jpg" /> |
ISO 20000
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The Capability Maturity Model development by the Software Engineering Institute (SEI) of Carnegie Mellon describes the principles and practices underlying software development process maturity. What are the five levels of maturity it covers?
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0 - Initial
1 - Repeatable 2 - Defined 3 - Managed 4 - Optimising |
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<span style="font-weight:600;">Which CMMI maturity level is described below?</span>
The software process is characterised as ad hoc, and occasionally even chaotic. Few processes are defined, and success depends on individual effort and heroics. |
0 - Initial
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<span style="font-weight:600;">Which CMMI maturity level is described below?</span>
Basic project management processes are established to track costs, schedule, and functionality. The necessary process discipline is in place to repeat earlier successes on projects with similar applications. |
1 - Repeatable
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<span style="font-weight:600;">Which CMMI maturity level is described below?</span>
The software process for both management and engineering activities is documented, standardised, and integrated into a standard software process for the organisation. All projects use an approved, tailored version of the organisation's standard software process for developing and maintaining software. |
2 - Defined
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<span style="font-weight:600;">Which CMMI maturity level is described below?</span>
Detailed measurements of the software process and product qualty are collected. Both the software process and products are quantitatively understood and controlled. |
3 - Managed
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<span style="font-weight:600;">Which CMMI maturity level is described below?</span>
Continual process improvement is enabled by quantitative feedback from the process and from piloting innovative ideas and technologies. |
4 - Optimising
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<span style="font-weight:600;">To which management domain do these processes belong?</span>
<ol style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Define a strategic plan</li><li>Define the information architecture</li><li>Determine technological direction</li><li>Define the IT processes, organisation and relationships</li><li>Manage the IT investment</li><li>Communicate management aims and direction</li><li>Manage IT human resources</li><li>Manage quality</li><li>Assess and manage IT risks</li><li>Manage projects</li></ol> |
Plan and organise (PO)
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<span style="font-weight:600;">Which process from the Plan and Organise (PO) Management domain is missing from the below list?</span>
<ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Manage IT human resources</li><li>Define the IT processes, organisation and relationships</li><li>Manage the IT investment</li><li>Define a strategic plan</li><li>Manage quality</li><li>Assess and manage IT risks</li><li>Manage projects</li><li>Define the information architecture</li><li>Determine technological direction</li></ul> |
Communicate management aims and direction
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<span style="font-weight:600;">Which process from the Plan and Organise (PO) Management domain is missing from the below list?</span>
<ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Define the IT processes, organisation and relationships</li><li>Manage the IT investment</li><li>Define a strategic plan</li><li>Define the information architecture</li><li>Communicate management aims and direction</li><li>Manage IT human resources</li><li>Manage quality</li><li>Determine technological direction</li><li>Assess and manage IT risks</li></ul> |
Manage projects
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<span style="font-weight:600;">Which process from the Plan and Organise (PO) Management domain is missing from the below list?</span>
<ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Assess and manage IT risks</li><li>Define the IT processes, organisation and relationships</li><li>Determine technological direction</li><li>Communicate management aims and direction</li><li>Manage IT human resources</li><li>Define a strategic plan</li><li>Manage quality</li><li>Manage the IT investment</li><li>Manage projects</li></ul> |
Define the information architecture
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<span style="font-weight:600;">Which process from the Plan and Organise (PO) Management domain is missing from the below list?</span>
<ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Communicate management aims and direction</li><li>Assess and manage IT risks</li><li>Define the information architecture</li><li>Determine technological direction</li><li>Manage projects</li><li>Define a strategic plan</li><li>Define the IT processes, organisation and relationships</li><li>Manage the IT investment</li><li>Manage IT human resources</li></ul> |
Manage quality
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<span style="font-weight:600;">Which process from the Plan and Organise (PO) Management domain is missing from the below list?</span>
<ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Manage quality</li></ul><ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Communicate management aims and direction</li></ul><ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Determine technological direction</li><li>Define the IT processes, organisation and relationships</li><li>Manage the IT investment</li><li>Manage IT human resources</li><li>Assess and manage IT risks</li><li>Manage projects</li></ul><ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Define the information architecture</li></ul> |
Define a strategic plan
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<span style="font-weight:600;">Which process from the Plan and Organise (PO) Management domain is missing from the below list?</span>
<ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Define a strategic plan</li><li>Assess and manage IT risks</li><li>Determine technological direction</li><li>Manage the IT investment</li><li>Communicate management aims and direction</li><li>Define the IT processes, organisation and relationships</li><li>Define the information architecture</li><li>Manage quality</li><li>Manage projects</li></ul> |
Manage IT human resources
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<span style="font-weight:600;">Which process from the Plan and Organise (PO) Management domain is missing from the below list?</span>
<ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Communicate management aims and direction</li></ul><ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Manage projects</li></ul><ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Define the information architecture</li><li>Determine technological direction</li><li>Manage IT human resources</li><li>Manage quality</li><li>Assess and manage IT risks</li></ul><ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Manage the IT investment</li></ul><ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Define a strategic plan</li></ul> |
Define the IT processes, organisation and relationships
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<span style="font-weight:600;">Which process from the Plan and Organise (PO) Management domain is missing from the below list?</span>
<ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Manage IT human resources</li><li>Define the information architecture</li><li>Manage the IT investment</li><li>Define the IT processes, organisation and relationships</li><li>Communicate management aims and direction</li><li>Determine technological direction</li><li>Manage quality</li><li>Define a strategic plan</li><li>Manage projects</li></ul> |
Assess and manage IT risks
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<span style="font-weight:600;">Which process from the Plan and Organise (PO) Management domain is missing from the below list?</span>
<ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Define the information architecture</li><li>Manage projects</li><li>Define the IT processes, organisation and relationships</li><li>Manage the IT investment</li><li>Define a strategic plan</li><li>Manage quality</li><li>Communicate management aims and direction</li><li>Manage IT human resources</li><li>Assess and manage IT risks</li></ul> |
Determine technological direction
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<span style="font-weight:600;">Which process from the Plan and Organise (PO) Management domain is missing from the below list?</span>
<ul style="margin-top: 0px; margin-bottom: 0px; margin-left: 0px; margin-right: 0px; -qt-list-indent: 1;"><li>Determine technological direction</li><li>Manage projects</li><li>Define a strategic plan</li><li>Define the information architecture</li><li>Manage quality</li><li>Define the IT processes, organisation and relationships</li><li>Communicate management aims and direction</li><li>Manage IT human resources</li><li>Assess and manage IT risks</li></ul> |
Manage the IT investment
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<span style="font-weight:600;">These control objectives belong to which process in the Deliver and Support (DS) management domain?</span>
Business requirements for Data Management Storage and retention arrangements Media Library Management System Disposal Backup and Restoration Secrity requirements for Data Management |
DS11 Manage Data
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These are inputs into which process in the Deliver and Support (DS) management domain?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pastemh_7gn.jpg" /> |
DS11 Manage Data
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<span style="font-weight:600;">The following metrics are measures of which process in the Deliver and Support (DS) management domain?</span>
Number of occurrences of an inability to recover data critical to business process Percent of user satisfaction with availability of data Number of incident of non-compliance with laws due to storage management issues Percent of successful data restorations Number of incidents where sensitive data were retrieved after media were disposed Number of downtime or data integrity incidents caused by insufficient storage capacity Frequency of testing of backup media Average time for data restoration |
DS11 Manage Data
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<span style="font-weight:600;">Who is accountable for all of these activities in DS11 Manage Data?</span>
Translate data storage and retention requirements into procedures Define, maintain and implement procedures to manage the media library Define, maintain and implement procedures for secure disposal of media and equipment Back up data according to scheme Define, maintain and implement procedures for data restoration |
CIO
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<span style="font-weight:600;">For which process are these goals?</span>
<span style="font-style:italic;">IT</span> Optimise the use of information Ensure that critical and confidential information is withheld from those who should not have access ot it Ensure IT compliance with laws, regulations and contracts <span style="font-style:italic;">Process</span> Maintain the complementss, accuracy, validity and accessibility of stored data Secure data during disposal of media Effectively manage storage media <span style="font-style:italic;">Activities</span> Backing up data and testing restoration Managing onsite and offsite storage of data Securely disposing of data and equipment |
DS11 Manage Data
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Control over the IT process of ___________ that satisfies the <span style="font-weight:600;">business requirement</span> for IT of <span style="font-weight:600;">optimising</span> the use of information and ensuring that information is <span style="font-weight:600;">available</span> as required.
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Manage data
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These control objectives belong to which process in the Deliver and Support (DS) management domain?
Site selection and layout Physical security measures Physical access Protection against environmental factors Physical facilities management |
DS12 Manage the physical environment
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For which process in Deliver and Support (DS) are these inputs required?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pasteb4ht9j.jpg" /> |
DS12 Manage the physical environment
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<span style="font-weight:600;">Who is accountable and responsible for all of these activities in DS12 Manage the physical environment?</span>
Define the required level of physical protection Select and commission the site (data centre, office etc) Implement physical environment measures Management the physical environment (maintaining, monitoring and reporting included) Define and implement procedures of physical access, authorisation and maintenance |
Head Operations
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<span style="font-weight:600;">The following metrics are measures of which process in the Deliver and Support (DS) management domain?</span>
<span style="font-weight:600;"></span> Amount of downtime arising from physical environment incidents Number of injuries caused by the physical environment Number of security exposures arising from physical environment incidents Number of incidents due to physical security breaches or failures Number of incidents of unauthorised access to computer facilities Frequency of training of personnel in safety, security and facilities measures Percent of personnel trained in safety, security and facilities measures Number of risk mitigation tests conducted in the last year Frequency of physical risk assessment and reviews |
DS12 Manage the physical environment
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<span style="font-weight:600;">For which process are these goals?</span>
<span style="font-weight:600;"></span> <span style="font-style:italic;">IT</span> Ensure that IT services and infrastructure can properly resist and recover from failures due to error, deliberate attack or disaster Ensure that critical and confidential information is withheld from those who should not have access to it Ensure minimum business impact in the event of an IT service disruption or change Account for and protect all IT assets <span style="font-style:italic;">Process</span> Provide and maintain a suitable physical environment for the IT infrastructure and resources Restrict access to the physical environment from those not needing access <span style="font-style:italic;">Activities</span> Implementing physical security measures Rigourously selecting and managing facilities <span style="font-weight:600;"></span> |
DS12 Manage the physical environment
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Control over the IT process of __________ that satisfies the business requirement for IT of maintaining data integrity and ensuring that IT infrastructure can resist and recover from errors and failures by focusing on meeting operational service levels for scheduled data processing, protecting sensitive output, and monitoring and maintaining infrastructure.
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Manage operations
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The primary IT governance domain for DS13 Manage operations is?
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Resource management
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What are the five IT governance domains with which each process in CobiT has either a primary and possibly secondary alignment?
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Strategic alignment
Value delivery Risk management Resource management Performance measurement |
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These are the control objectives for which process?
Operations procedures and instructions Job scheduling IT infrastructure monitoring Sensitive documents and output Preventive maintenance for hardware |
DS13 Manage operations
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For which process in Deliver and Support (DS) are these inputs required?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pastepuctzg.jpg" /> |
DS13 Manage operations
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The activities below each belong to DS13 Manage Operations.
For all of them bar one, Head Operations is accountable and responsible for the activity. <span style="font-weight:600;">For which activity is the CIO accountable?</span> <span style="font-weight:600;"></span> Create/modify operations procedures Schedule workload and batch jobs Monitor infrastructure and processing, and resolve problems Manage and secure physical output Apply fixes or changes to the schedule and infrastructure Implement/establish a process for safeguarding authentication devices against interference, loss and theft Schedule and perform preventive maintenance |
Implement/establish a process for safeguarding authentication devices against interference, loss and theft
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<span style="font-weight:600;">For which process are these goals?</span>
<span style=" font-weight:600;"></span> <span style="font-style:italic;">IT</span> Ensure that IT services and infrastructure can properly resist and recover from failures due to error, deliberate attack or disaster Ensure satisfaction of end users with service offerings and service levels Make sure IT services are available as required <span style="font-style:italic;">Process</span> Define operational procedures and align them to agreed-upon service levels Complete scheduled and special-request processing within agreed-upon service levels Provide physical safeguards for sensitive information <span style="font-style:italic;">Activities</span> Operating the IT environment in line with agreed-upon service levels, with defined instructions and close supervision Preventive maintenance and monitoring of the IT infrastructure |
DS13 Manage operations
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Control over the IT process of ________ that satisfies the business requirement for IT of <span style="font-weight:600;">transparency</span> and understanding of IT <span style="font-weight:600;">cost</span>, <span style="font-weight:600;">benefits</span>, <span style="font-weight:600;">strategy</span>, policies and service levels in accordance with governance requirements by focusing on <span style="font-weight:600;">monitoring and reporting process metrics</span> and identifying and implementing <span style="font-weight:600;">performance improvement actions</span>
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Monitor and evaluate IT performance
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<span style="font-weight:600;">Which process in the Monitor and Evaluate management domain is described below?</span>
Effective IT performance management requires a monitoring process. This process includes defining relevant performance indicators, systematic and timely reporting of performance, and prompt acting upon deviations. Monitoring is needed to make sure that the right things are done and are in line with the set directions and policies. |
ME1 Monitor and Evaluate IT Performance
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Which IT governance domain is of primary importance for ME1 Monitor and Evaluate IT performance?
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Performance Measurement
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<span style="font-weight:600;">The activities belong to which process in the Monitor and Evaluate management domain?</span>
Monitoring approach Definition and collection of monitoring data Monitoring method Performance assessment Board and executive reporting Remedial actions |
ME1 Monitor and Evaluate IT Performance
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For which process are these the inputs?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pastelwuakv.jpg" /> |
ME1 Monitor and Evaluate IT Performance
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For which process are these the outputs?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\paste3qwyw1.jpg" /> |
ME1 Monitor and Evaluate IT Performance
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These are the activities around ME1 Monitor and Evaluate IT Performance. For all bar one of the activities, the CIO is responsible. Who is responsible for <span style="font-weight:600;">Establish the monitoring approach</span>?
Establish the monitoring approach Identify and collect measureable objectives that support the business objectives Create scorecards Assess performance Report performance Identify and monitor performance improvement actions |
CEO
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<span style="font-weight:600;">The following goals are for which process?</span>
<span style="font-style:italic;">IT</span> Respond to governance requirements in line with board direction Respond to business requirements in alignment with the business strategy Ensure that IT demonstrates cost-efficient service quality, continuous improvement and readiness for future change Ensure transparency and understanding of IT cost, benefits, strategy, policies and service levels <span style="font-style:italic;">Process</span> Set measurable objectives for IT and key processes Measure, monitor and report process metrics Identify and implement performance improvement actions <span style="font-style:italic;">Activities</span> Capturing, collating and translating process performance reports into management reports Reviewing performance against agreed-upon targets and initiating necessary remedial action |
ME1 Monitor and Evaluate IT Performance
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<span style="font-weight:600;">The following are metrics for which process?</span>
<span style="font-style:italic;">IT</span> Number of changes to targets for IT processes' effectiveness and efficiency indicators Amount of satisfaction of management and the governance entity with the performance reporting Amount of reduction in the number of outstanding process deficiencies <span style="font-style:italic;">Process</span> Amount of stakeholder satisfaction with the measuring process Percent of critical processes monitored Number of improvement actions driven by monitoring activities Number of performance targets met (indicators in control) <span style="font-style:italic;">Activities</span> Time lag between the reporting of the deficiency and the action initiation Amount of delay to update measurements to reflect actual performance objectives, measures, targets and benchmarks Number of metrics (per process) Number of cause-and-effect relationships identified and incorporated in monitoring Amount of effort required to gather measurement data Number of problems not identified by the measurement process Percent of metrics that can be benchmarked to industry standards and set targets |
ME1 Monitor and Evaluate IT Performance
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These are the CobiT maturity levels for which area?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pastenglivq.jpg" /> |
Awareness and communication
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These are the CobiT maturity levels for which area?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pastezatr1n.jpg" /> |
Policies, plans and procedures
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These are the CobiT maturity levels for which area?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\paste9uwlug.jpg" /> |
Tools and automation
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These are the CobiT maturity levels for which area?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pastezx6w7e.jpg" /> |
Skills and expertise
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These are the CobiT maturity levels for which area?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pastezsu0lz.jpg" /> |
Responsibility and accountability
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These are the CobiT maturity levels for which area?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pastegqvoid.jpg" /> |
Goal setting and measurement
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Which CobiT maturity level does this table describe?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pasten26x5i.jpg" /> |
1 - Initial / ad-hoc
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What are the six levels of maturity outlined in CobiT?
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0 - Non-existent
1 - Initial/ad-hoc 2 - Repeatable but intuitive 3 - Defined 4 - Managed and Measurable 5 - Optimised |
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Which CobiT maturity level does this table describe?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\paste3bmufo.jpg" /> |
2 - Repeatable but intuitive
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Which CobiT maturity level does this table describe?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pasteisuq3t.jpg" /> |
3 - Defined
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Which CobiT maturity level does this table describe?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pastenfzip6.jpg" /> |
4 - Managed and measured
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Which CobiT maturity level does this table describe?
<img src="\\staff-home-f.its.deakin.edu.au\reidk\My Documents\My Dropbox\Public\Anki\MGI516-ITGovernance.media\pasteycwsox.jpg" /> |
5 - Optimised
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