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50 Cards in this Set
- Front
- Back
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Stem cell research is related to what? |
Developing specialized cells |
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A good technique when dealing with a difficult or angry pt is to... |
Remain calm and positive |
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A stereotype.... |
Is a commonly negative idea about a group of people
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What does the designation DO represent |
Doctor of Osteopathy |
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A Medical Assistant can work in..... |
A clinic urgent care or physicians office
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Which organization supports the CMA credential |
AAMA - American Association of Medical Assistants |
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Who was hippocrates? |
He is the "Father of Medicine" |
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An open ended question is... |
One that cannot be answered by Yes or No. |
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To maintain a credential you must have... |
Continuing education units |
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The communication cycle includes |
A message a sender and a receiver |
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Which credential is offered my AMT |
RMA |
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Who is the founder of modern nursing |
Florence nightengal |
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The first step in obtaining a chief complaint is to |
Identify the pt |
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It is important for Medical assistants to perform in what? |
Their form of practice. |
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A defense reaction |
Is a reaction to a percieved threat |
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Which specialty treats children |
Pediatrics |
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Which specialty treats feet |
podiatry |
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What is active listening?... |
Paying close att to the speaker |
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What is the study of cancer |
oncology |
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What involves spoken word and tone of voice |
Verbal communication |
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What is obtained by examination endorsement or reciprocity ? |
Licensure |
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Certification |
is a professional organizations exam process to determine eligibility |
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Who is responsible for surgical a sepsis |
Joseph lister |
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geriatrics |
Specialty for treating elderly pts |
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Non verbal communication involves |
Facial expressions & body language |
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Bariatrics |
specialty of treating obese people |
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Est the science of bacteriology |
Louis Pasteur |
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Externship |
is a required component of your education |
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Accreditation |
Is the voluntary review on an institution to determine if standards are met or exceeded |
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The Human genome project |
Is research related to human genetics |
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Describe 3 considerations when assisting a hearing impaired pt |
Don't shout speak slowly be patient provide paper and pen face pt make eye contact |
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List 4 clinic skills |
Disposing of hazardous waste Sterile tray |
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List 4 admin skills |
pay roll greetings Telephone skills Pt education |
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Briefly describe the 3 learning styles and skills and how they are applied to |
Auditory/ learns by hearing lectures or showing video or listening to music Visual/Learns better by seeing information by reading drawing videos Kinesthetic/Learns better by doing things hands-on |
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4 allied health professionals you may encounter |
Nurse CNA Occupational Therapist Dietitian |
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List 2 future hopes for the frontier of medicine |
Cure for HIV Cure of cancer |
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List 4 characteristics for a medical assistant |
integrity empathy discretion Punctuality |
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It is necessary for the MA to determine the communication ability of a mentally impaired pt |
T |
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Risk management is the responsibility of a medical assistant |
T |
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Empathy is understanding a pts feelings bc youve had the same experience |
T |
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Sympathy is understanding what they feel even if you haven't experienced the same experience |
T |
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When interaction with a hearing impaired pt do not shout |
T |
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The MA's professionalism effects the the PTs impression of the office |
T |
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The MA should share their beliefs and personal opinions with the pts |
False |
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When providing pt education per the physicians orders offer your opinion and advice |
T |
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The MA represents the facility and the physician with every pt interaction |
T |
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As a MA you must dedicate yourself to the care and well being of your pts |
T |
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Holistic medicine focuses on the whole pt |
T |
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A pts learning style is considered when communicating with them |
T |
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It is important to keep abreast of changes in the field |
T |
