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17 Cards in this Set
- Front
- Back
Scientific Managment
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Thoroughly study and testing different work methods to identify the best, most efficient way to complete a job
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Soldiering
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When workers deliberately slow their pace to restrict their work output
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Rate Buster
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A group member whose work pace is significantly faster than the normal pace in his or her group
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Motion Study
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Breaking each task or job into its separate motions and than eliminating those that are unnecessary or repetitive
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Time Study
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Timing how long it takes good workers to complete each part of their jobs
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Gantt Chart
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A graphical chart that shows which tasks must be completed at which times in order to complete a project or task
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Bureaucracy
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The exercise of control on the basis of knowledge, expertise, or experience
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Domination
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An approach to dealing with conflict in which one part satisfies its desires and objectives at the expense of the other party's desires and objectives
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Compromise
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An approach to dealing with conflict in which both parties give up some of what they want in order to reach agreement on a plan to reduce or settle the conflict
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Integrative Conflict Resolution
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An approach to dealing with conflict in which both parties indicate their preferences and then work together to find an alternative that meets the needs of both
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Organization
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A system of consciously coordinated activities or forces created by two or more people
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System
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A set of interrelated elements or parts that function as a whole
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Subsystems
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Smaller systems that operate within the context of a larger system
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Synergy
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When two or more subsystems working together can produce more than they can working apart
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Closed System
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Systems that can sustain themselves without interacting with their environments
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Open Systems
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Systems that can sustain themselves only by interacting with their environments, on which they depend for their survival
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Contingency Approach
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Holds that there are no universal management theories and that the most effective management theory or idea depends on the kinds of problems or situations that managers are facing at a particular time and place
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