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12 Cards in this Set

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  • Back

Anticipate

To predict, based on experience and training, situations or events that may likely to occur, that may or may not require intervention

Confidential Communication Preference (CCP)

A form a patient signs which authorizes other individuals to receive information regarding the patient's care. Individuals not listed will not be permitted to receive or ask for such information

Confirmed

Verification of authenticity

Empathy

Sympathetically trying to identify one's feelings with those of another

Etiquette

Conventional rules for correct behavior

Express

To utter; to make known in words or by action

Fax

A message that is transmitted over phone lines and printed by the recipient's equipment

Patient Portal

A component of an electronic health records system that allows patience to communicate with their medical office electronically, to request lab results, referrals, appointments, and in some instances communicate with doctors via email

Personality

The personal or individual qualities that make one person different from another

Screening

A preliminary or indicating procedure

Teleconferencing

A meeting held over phone lines incorporating video equipment

Triage

A system of sorting and identifying the severity of injuries