Chapter 8

Front 1

E-Business

Back 1

encompasses all the activities a company performs in selling and buying products and services using computers and communication technology

Front 2

E-Commerce

Back 2

is buying and selling goods and services over the internet.

Front 3

Value Chain

Back 3

a series of activities designed to meet business needs by adding value (or cost) in each phase of the e-commerce process.

Front 4

Click-and-brick E-Commerce

Back 4

mixes traditional commerce and e-commerce. It capitalizes on the advantages of online interaction with customers yet retains the benefits of having physical store location.

Front 5

Merchant Model

Back 5

transfers the old retail model to the e-commerce world by using the medium of the Internet.

Front 6

Brokerage Model

Back 6

brings sellers and buyers together on the Web and collects commissions on transactions between these parties.

Front 7

Mixed Model

Back 7

refers to generating revenue from more than one source.

Front 8

Informediary Model

Back 8

e-commerce sites collect information on consumers and businesses and then sell this information to other companies for marketing purposes.

Front 9

Subscription Model

Back 9

e-commerce sites sell digital products or services to customers

Front 10

Business-to-consumer (B2C)

Back 10

companies sell directly to consumers

Front 11

Business-to-Business (B2B)

Back 11

e-commerce involves transactions between businesses

Front 12

Consumer-to-Consumer (C2C)

Back 12

e-commerce involves business transactions between users, such as consumers selling to other consumers via the internet.

Front 13

Consumer-to-Business (C2B)

Back 13

e-commerce involves people selling products or services to businesses, such as service for creating online surveys for a company to use

Front 14

E-Government

Back 14

applications can include government-to-citizen, government-to-business, government-to-government, and government-to-employ transactions. Services include tax filing, online voter registration, disaster assistance, and e-training for government employees.

Front 15

Organizational or Intra-business e-commerce

Back 15

involves e-commerce activities that take place inside an organization, typically via the organization's intranet. These activities can include exchange of goods, services, or information among employees

Front 16

Seller-Side Marketplace

Back 16

model is the most popular B2B model. In this model, sellers who cater to specialized markets, such as chemicals, electronics, and auto components, come together to create a common marketplace for buyers-sort of a one-stop shopping model.

Front 17

E-Procurement

Back 17

enables employees in an organization to order and receive supplies and services directly from suppliers.

Front 18

Buyer-Side Marketplace

Back 18

model, a buyer, or group of buyers, opens an electronic marketplace and invites sellers to bid on announced products or requests for quotation (RFQs). Using this model, buyers can manage the procurement process more efficiently, lower administrative costs, and implement uniform pricing.

Front 19

Third-Pary Exchange Marketplace

Back 19

model isn't controlled by sellers or buyers. Instead, its controlled by a third party, and the marketplace generates revenue from the fees charged for matching buyers and sellers. These marketplaces are usually active in vertical or horizontal markets.

Front 20

Vertical Market

Back 20

concentrates on a specific industry or market. Utility companies, the beef and dairy industries, and medical products are a few examples of vertical markets.

Front 21

Horizontal Market

Back 21

concentrates on a specific function or business process and automates this function or process for different industries.

Front 22

Trading Partner Agreements

Back 22

automate negotiating processes and enforce contracts between participating businesses.

Front 23

Mobile Commerce (m-commerce)

Back 23

is using handheld, devices, such as smartphones or PDAs, to conduct business transactions

Front 24

Voice-based e-commerce

Back 24

relies on voice recognition and text-to-speech technologies

Front 25

Electronic Payment

Back 25

refers to money or script that is exchanged electronically. It usually involves use of the Internet, other computer networks, and digitally stored value systems. It includes credit cards, debit cards, charge cards, and smart cards

Front 26

Smart Card

Back 26

is about the size of a credit card and contains an embedded microprocessor chip for storing important financial and personal information. The chip can be loaded with information and updated periodically

Front 27

E-cash

Back 27

a secure and convenient alternatives to bills and coins, complements, credit, debit, and charge cards and adds convenience and controls to everyday cash transactions

Front 28

E-check

Back 28

the electronic version of a paper check, offers high security, speed, and convenience for online transactions

Front 29

E-Wallets

Back 29

are available for most handheld devices and offer a secure, convenient, and portable tool for online shopping. They store personal and financial information, such as credit card numbers, passwords, and PINS.

Front 30

Micropayments

Back 30

are used for very small payments on the Web. They began as a method for advertisers to pay for cost per view or cost per click

Front 31

Web Marketing

Back 31

uses the Web and its supporting technologies to promote goods and services

Front 32

Search Engine Optimization (SEO)

Back 32

is a method for improving the volume or quality of traffic to a Web site. A higher ranking in search results should generate more revenue for a Web site.