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25 Cards in this Set

  • Front
  • Back
What is an ADE?
Adverse Drug Event
Injuries large or small caused by the use (including non-use) of a drug
What are the two types of ADEs?
Caused by errors
Caused by proper use
What is the Board of Directors?
Group of people authorized to conduct, maintain and operate a hospital for the benefit of the public and whose legal and moral responsibility for policies and operations are not for personal benefit.
Also called Governing Board
What is a Certificate of Need?
A certificate approved by the state board permitting hospitals to construct new or additional facilities or purchase new equipment.
Required for reimbursement by Medicare
What is the Chief Executive Officer?
A person appointed by the board of directors who has full accountability for the entire hospital
What are Clinical Support Services?
Services providing the components of patient care that support the physician's plan for diagnosis and treatment
What is Continuous Quality Improvement?
A system for daily improving of performance at every level of the operational process in the hospital.
What is a Department?
A unit of the hospital with specialized functions or skills.
What is the Department Chair?
A physician who represents a department or service and sits as a fromal member of the executive medical staff.
What is the Human Resources Department?
Department responsible for recruiting, selecting, supporting and compensating employees.
Also responsible for maintaining skills, quality and occupational safety and health
What is the Joint commission?
An independent not-for-profit organization that evaluates and accredits health care organizations and programs in the US.
It is the nation's primary standard-setting and accrediting agency in health care.
What is a Medical Director?
Physician responsible for the medical operation and quality of a hospital department or service.
What is a Medical Error?
The failure to complete a planned action as intended or the use of a wrong plan to achieve an aim
What is the Medical Staff?
Formal organization of physicians authorized to admit and attend to patients within a hospital.
Will specify privileges, bylaws and elected officials
What is the Mission Statement?
A statement of an organization that summarizes its intent to provide service
Includes intended recipients and cost of treatment
What is OSHA?
Occupational Safety and Health Administration
Enforces standards for safety in the workplace
What is Performance Improvement?
Process of identifying and analyzing important organizational and individual performance gaps and planning future improvements
What is the Radiology Department?
Organization of a hospital or medical clinic that provides diagnostic imaging
What is a Service Chief?
Physician responsible for overseeing a component or subdepartment
What are Third-party payors
Insurance companies, Medicare, Medicaid that pay patient expenses
What is Total Quality Management?
Management of quality in the workplace from a perspective of total involvement of every employee
What is the Administrative Director
Person with the responsibility for operation and organization of a department - including staffing, planning, organizing, and maintaining safety.
What are the External Regulating Agencies?
Joint Commission
State Health Department
Nuclear Regulatory Commission
OSHA
American College of Radiology Accrediation
HIPAA
What are the Internal Regulating Agencies
Safety Committee
Infection Control Committee
Radiation Safety Committee
Pharmacy and Therapeutics Committee
Risk Management Committee
What is HIPAA
Health Insurance Portability and Accountability Act
Law that established a set of national standards for the protection of personal health information.
Health information cannot be obtained or shared without the permission of the individual.