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6 Cards in this Set
- Front
- Back
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Performance Management |
- The process of achieving business goals by building and working with your staff - A summary of effectiveness in all managerial aspects - Achieving financial goals with high levels of staff satisfaction
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Role of manage in staff perforance |
- Ensuring staff understands the game plan - Placing the right staff in the right positions - Staff knows expectations and how they are evaluated -Provided feedback for staff - Praise staff when warranted - Constructors interaction when change is necessary |
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Developing Management Style |
-No best style for all situations -Harmful tendency towards business - Sometimes less is more - better to play to your strengths - Keep the focus on organizational goals - limit tasks to a manageable number -Be fair to all, but individualize as needed |
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Steps in Managing performance |
- Clarify job expectations -Hiring/Training the right people - Evaluate job performance - Set SMART goals with employees |
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SMART |
-Specific -Measurable -Achievable - Relevant - Time-based |
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Steps in managing performance |
-Provide performance feedback (Formal / Informal) -Address performance problems ( offer recognition, provide incentive and compensation) - Terminating an employee |
