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11 Cards in this Set
- Front
- Back
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Programmed Decisions
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Solutions to repetitive and routine problems provided by policies, procedures, rules, and so on.
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Optimizing
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Selecting the best alternative,
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Nonprogrammed Decisions
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Solutions to unique problems that require judgement, intution, and creativity.
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Satisficing
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Selecting the alternative that meets the minimal decision criteria.
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Decision-Making Process
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A systematic, step-by-step process to aid in choosing the best alternative.
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Fishbone Technique (cause-and-effect diagram)
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Cause-and-effect approach to consider the protential interrelatedness of problem causes in decision making.
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Decision Criteria
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Standards or measures to use in evaluating alternatives.
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Brainstorming
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A free flow of ideas in a group, while suspending judgment, aimed at developing many alternative solutions to a problem.
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Ethical "Tests"
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Considerations or guidelines to be addressed in developing and evaluating ethical aspects of dicision alternatives.
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Nominal Group Technique (NGT)
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A group brainstorming and decision-making process by which individual members first identify alternative solutions privately and then share, evaluate, and decide on an approach as a group.
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Decision-Making
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Defining problems and choosing a course of action from among alternatives.
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