Chapter 4: Organizarional Systems And Human Resource Management

Front 1

Organizational Chart

Back 1

Depicts the arrangement of positions in the organization

Front 2

Unification of all members

Back 2

Common purpose of the organizational chart

Front 3

Boxes with titles

Back 3

Different clusters of jobs

Front 4

Solid Lines

Back 4

Reporting/authority relationships

Front 5

Horizontal Layer

Back 5

Level of management

Front 6

Differentiation

Back 6

Many units that work in different tasks

Front 7

Integration

Back 7

Differentiated work is coordinated into an overall product

Front 8

Vertical Structure

Back 8

What type of structure that shows the authority, responsibility, span of control, delegation and decentralization of the employees in an organization?

Front 9

Authority

Back 9

Legitimate right inherent to positions

Front 10

Authority

Back 10

Right to make decisions and give orders

Front 11

Responsibility

Back 11

Obligation to perform task

Front 12

Span of Control

Back 12

It talks about the number of subordinates who report directly to an executive or supervisor

Front 13

5

Back 13

Ideal number of subordinates (Span of Control)

Front 14

Delegation

Back 14

Assigning a task to someone at a lower level

Front 15

Decentralization

Back 15

More decisions are made at lower levels

Front 16

Horizontal Structure

Back 16

What type of structure that shows the departmentalization of an organization?

Front 17

Departmentalization

Back 17

Groupings into departments

Front 18

Departmentalization

Back 18

Shows different functions and skills

Front 19

Departmentalization

Back 19

Show division of labor

Front 20

Human Resource Management

Back 20

Deals with formal systems for managing people at work

Front 21

Demand forecast

Back 21

Talks about how many and what type of people are needed

Front 22

Labor Supply Forecast

Back 22

Talks about how many and what types of people are available

Front 23

Labor Supply Forecast

Back 23

It reconciles supply and demand

Front 24

Job Analysis

Back 24

Talks about job description and job specification

Front 25

Job Description

Back 25

Summary of what an employee will do after getting selected

Front 26

Job Specification

Back 26

A statement showing what a person must possess for getting selected

Front 27

Staffing

Back 27

Talks about recruitment and selection of employees

Front 28

Internal Recruitment

Back 28

Recruitment from existing employees

Front 29

Internal Recruitment

Back 29

Recruiting through promotions that can encourage employees

Front 30

External Recruitment

Back 30

A recruitment that can inspire innovation

Front 31

Application (or resumes)

Back 31

It provides background information of the applicant

Front 32

Reference Checks

Back 32

Contacting references (maybe former employers or schools)

Front 33

Background Checks

Back 33

It checks usually via social media

Front 34

Background Checks

Back 34

Past employment / criminal records/ specific checks

Front 35

Cognitive Ability Test

Back 35

A test for reasoning, perception and memory

Front 36

Integrity Test

Back 36

A test for honesty, trustworthy, dependability

Front 37

Scheduling

Back 37

Assigning employees to work-specific hours, departments or tasks

Front 38

40 hours a week

Back 38

How many hours does a full-time employee needs to provide?

Front 39

8 - 32 hours a week

Back 39

How many hours does a part-time employee needs to provide?

Front 40

Per diem

Back 40

What do you call the reliever employee?

Front 41

8/80 work rule

Back 41

What kind of work rule that has a 3 8-hour work shifts in one day?

Front 42

10 days

Back 42

How many days of work does the employee has in 2 weeks in a 8/80 work rule?

Front 43

5 days

Back 43

How many days of work does the employee has in 1 week in a 8/80 work rule?

Front 44

8/80 work rule

Back 44

Shorter shifts, more days of duty

Front 45

40-hour work week

Back 45

The shift allows any number of hours as long as the total weekly hours is 40

Front 46

Training

Back 46

Teaching lower-level employees on how to perform the job

Front 47

Development

Back 47

Managers/professional employees gain needed broader skills

Front 48

Performance Appraisals

Back 48

Attainment of Job performance

Front 49

Traits, Behavior and Results

Back 49

What are the methods for performance appraisals? (3)

Front 50

Traits

Back 50

What performance appraisal methods uses numerical scale? It is ambiguous and subjective in nature.

Front 51

Results

Back 51

A performance appraisals that is based on the production data of an employee

Front 52

360-degree appraisals

Back 52

An appraisal that shows a fuller picture of strengths and weaknesses

Front 53

Subordinates, Peers, Outsiders and Superiors

Back 53

Who can give 360-appraisals? (4)

Front 54

Reward Systems

Back 54

It is a system that talks about pay decisions

Front 55

Pay Level

Back 55

A pay decision based on what type of paying employer should the company be (High/average/low paying employer)

Front 56

Pay Structure

Back 56

How to price different jobs within the organization

Front 57

Individual Pay

Back 57

How to pay different people holding jobs of similar worth within the same job family

Front 58

Seniority & Better Performance

Back 58

What are the (2) criteria in deciding individual pay

Front 59

Individual Incentives

Back 59

What type of incentives system if the employee exceeds sales target?

Front 60

Individual Incentives

Back 60

What type of incentives system is piece rate (pay based on units produced)?

Front 61

Individual Incentives

Back 61

What type of incentives system is commission (exceeds budget sales goal)?

Front 62

Individual Incentives

Back 62

What type of incentives system is a bonus (extra payment for good performance)?

Front 63

Individual Incentives

Back 63

What type of incentives system is Merit Pay (increased based on performance)?

Front 64

Group Incentives

Back 64

What type of incentives system is gain sharing?

Front 65

Group Incentives

Back 65

What type of incentives system is profit sharing plan (using profit of enterprises as basis)?

Front 66

Group Incentives

Back 66

What type of incentives system is employee stock ownership plan?