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5 Cards in this Set
- Front
- Back
Name three common tasks that are performed
during preventative maintenance; |
Check and secure loose cables.
Clean the mouse and keyboard. Update drivers |
|
Name two situations where it is recommended to ask the customer to sign a liability release form before attempting any kind of repair;
|
Unable to backup customer information.
Customer is unable to provide backup. |
|
Name the type of questions that allow the customer
to completely describe the problem; |
Open - Ended
|
|
Name the Windows application that can be used to obtain
detailed information about errors that have occurred in the system; |
Event Viewer
|
|
Name where to look to see if the driver
is recognized by the system; |
BIOS
|