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11 Cards in this Set

  • Front
  • Back
process that drices people to do what they do
Motivational Process
the gap between the ideal and the current
Drive
What are the theories that explain why people have different needs?
Biological
Drive Theory
Expectancy Theory
A purchase made to achieve a desired state
Expectancy theory
The motivation to reduce the tension between need and want
Drive Theory
The goals derived from the arousal due to a lack of fullfillment of achieving the desired state
homeistasis
what are different types of needs?
Biological
Hedonistic
Utilitarian
psychogenetic
when you make a decision and when you have two opetion you want to reassure yourself you made the right purchase
cognitive disonance
what are maslow's theory of needs?
psychological needs, safety needs, affiliation, ego needs and sefl attainment
how luch the consumer relates to the product
involvement, you have low involvement, high involvement, and cult product
what are the types of involvement when buying a product?
Mass media
purchase situation
i