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39 Cards in this Set

  • Front
  • Back

Culture

Shared:


- Values


-Understandings


-Assumptions


-Learned form earlier generations

Cultural Diffusion

Spreading and mixing of cultures

Creolization

adopting a new culture and keeping some of own

Organizational Culture

values beliefs and goals of a common group

National Variables

-Ecomonic


-Political


-Technological

Sociocultrual Variables

Religion


-Education


-Language

Cultural Variables

Values


-Norms


-Beliefs

Attitudes

-Work


-Time


-Materialism


-Individualism


-Change

Individual and Group Employee Job Beahviour

Motivation


-Productivity


-Commitment


-Ethics

Contextual Knowledge

Ability to understand the limits to our own knowledge and adapt to the knowledge of the environment around us.

Convergence

Shifting of management styles to become more like each other.

Self-reference criterion

subconscious feeling of understanding between people of same culture

Parochialism

assumption that someone expects another to follow the pattern of their culture

Ethnocentrism

feels their cultures way is the best way

Contingency Management

Adapting to the culture and people around you.

Harris and Moran's 8 catagories

-Education


-Economic


-Political


-Associations


-Health systems


-Recreation attitudes


-Religion


-Kinship

Project GLOBE Dimensions

- Assertivness


- Future orientated


-Performance orientated


- Humane orientated

Assertiveness

how tough and confrontational a culture is (German high) ( Swedish low)

Future Orientated

value of planning for the future


(Sweden high) ( Russia is low)

Performance Orientated

a persons sense of urgency and continued improvement


(Hong Kong high) (Argentina low)

Humane Orientated

reward people for being fair, generous and kind


(Philippines high) (German low)

Hofstede's Value Dimensions

Power Distance


-Uncertainty Avoidance


-Individualism


- Masculinity


- Long/Short-term orientation

Power Distance

Respect for leader/manager

Uncertainty Avoidance

Willingness to take a risk


(U.S high) (Japan low)



Individulism

tendency of a person to look after themsleves and family first and not consider society


(US high) (Japan low)

Masculinity

assertiveness, materialism, lack of concern for others.

Long-term orientation

delayed gratification for long term reward

Short-term orientation

immediate gratification

Trompenaar's dimensions

Obligation (universalism vs particularism)


- Emotional orientation (neautral vs affective)


-Privacy in relationship (specific vs diffuse)


-Source of power status (achievement vs ascription)

Obligation

Universalism - applies rules and systems objectively without considering individual circumstances


Particularism- focuses more on the relationship

Emotional Orientation (neautral vs affective)

showing of emotions in any setting including a business one.



Specific- orientated

Seperate work from personal relationships UK France US

Diffuse-orientated

merge work and personal relationships China and Sweden

Source of Power (achievement vs ascription)

Achievement- power comes from individual achievement, education etc more equal opertunities.


Ascription- power based on class, age, gender

Critical operational value Differences

Time- limited in demand or life after death


Change- self driven or by God


Material Factors- physical goods or spiritual worship


Individualism- our achievements or group (we) achievements

Guanxi

network of relationships between people and community

Nepotism

people in power favoring their relatives and family for jobs etc

Religious Affinity

someones association with a religion

Paternalism

people in power watching over and controlling those in power