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35 Cards in this Set
- Front
- Back
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What is an interest or a share in an undertaking? |
Stake |
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What is an investor/owner of businesses? -Stockholder -Stakeholder |
Stockholder |
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What is an individual or group who can affect or is affected by the actions, decisions, policies, practices, or goals of the organization? -Stockholder -Stakeholder |
Stakeholder |
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What are the three views of the firm? |
Production view, Managerial view, and Stakeholder view |
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In which view does in include suppliers and customers? -Production view -Managerial view -Stakeholder view |
Production view |
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In which view does it include owners, employees, and suppliers and customers? -Production view -Managerial view -Stakeholder view |
Managerial view |
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In which view does it include everything in the firm? -Production view -Managerial view -Stakeholder view |
Stakeholder view |
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Who has a direct stake in the organization and its success? -Primary stakeholders -Secondary stakeholders |
Primary stakeholders |
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Who has a public or special interest stake in the organization that is more indirect? -Primary stakeholders -Secondary stakeholders |
Secondary stakeholders |
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Is this a Primary social or Secondary social stakeholder? -Shareholders and investors, employees and managers, customers, local communities, suppliers and other business partners? |
Primary |
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Is this a Primary social or Secondary social stakeholder? -Government regulators, civic institutions, social pressure groups, media and academic commentators, trade bodies, and competetiors? |
Secondary |
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Is this a Primary non-social or Secondary non-social stakeholder? -Natural enviorment, future generations, and nonhuman species? |
Primary non-social |
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Is this a Primary non-social or Secondary non-social stakeholder? -Enviornmental interest groups, animal welfare organizations |
Secondary non-social |
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What refers to the perceived validity or appropriateness of the stakeholder’s claim to a stake? -Legitimacy -Power -Urgency -Proximity
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Legitimacy |
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What refers to the ability or capacity of a stakeholder to produce an effect? -Legitimacy -Power -Urgency -Proximity
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Power |
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What refers to the degree to which the stakeholder’s claim demands immediate attention or response? -Legitimacy -Power -Urgency -Proximity
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Urgency |
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What is the spatial distance between the organization and its stakeholders? -Legitimacy -Power -Urgency -Proximity
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Proximity |
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What kind of approach views stakeholders primarily as factors managers should manage in pursuit of shareholder profits? -Strategic Approach -Multifiduciary approach -Stakeholder synthesis approach
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Strategic Approach |
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What kind of approach views stakeholders as a group to which management has a fiduciary responsibility? -Strategic Approach -Multifiduciary approach -Stakeholder synthesis approach
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Multifiduciary approach
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What kind of approach considers stakeholders as a group to whom management owes an ethical, but not a fiduciary, obligation? -Strategic Approach -Multifiduciary approach -Stakeholder synthesis approach
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Stakeholder synthesis approach
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What are the three Values of the Stakeholder Model? |
Descriptive, Instrumental, and Normative value |
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What is the key question in Stakeholder Management? |
Who are the stakeholders? (Identify the stakeholder) |
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What Are Our Stakeholders’ Stakes? What do they need to identify? |
-Identify the nature/legitimacy of a group’s stakes, the power of a group’s stakes and specific groups within a generic group.
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What oppurtunites do stakeholders present? |
Build productive working relationships with stakeholders, and the potential for cooperation
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What challenges do stakeholders present? |
Representative of how the firm handles its stakeholders, and the potential for threat
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What responsibilities does a firm have in its relationships with all stakeholders?
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Economic
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What is the process of always reasoning in stakeholder terms throughout the management process? -Stakeholder thinking -Stakeholder engagement -Stakeholder Culture
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Stakeholder thinking |
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What is facilitated by: -Stakeholder thinking -Stakeholder engagement -Stakeholder Culture
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Stakeholder thinking |
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What embraces the believes, values and -Stakeholder thinking -Stakeholder engagement -Stakeholder Culture
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Stakeholder Culture |
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What is an approach by which companies implement the transactional level of strategic management capability? -Stakeholder thinking -Stakeholder engagement -Stakeholder Culture
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Stakeholder engagament |
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What depicts a continuum from low engagement to high engagement? -Stakeholder thinking -Stakeholder engagement -Stakeholder Culture
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Stakeholder engagament |
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What is the latest emphasis on engaging stakeholders?
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Sustainability |
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What is also known as the “Clarkson Principles”?
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Stakeholder Managament |
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What is the key to successful stakeholder management?
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Implementation |
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In what order are the strategic steps toward successful stakeholder management? Values statement, governing philosophy, and measurement system
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governing, values, measurement |
